Information Technology Help Desk Support

As an Information Technology Help Desk Support at GMP Technical Solutions Pvt. Ltd., your role will involve providing network administration, troubleshooting, network security, and customer service support on a day-to-day basis. Key Responsibilities: - Network administration tasks - Troubleshooting IT related issues - Ensuring network security - Providing customer service support - Handling MS Outlook configuration - Managing backups and CCTV - Installing and troubleshooting desktops/laptops - Basic knowledge of Domain server and Fileserver - Offering remote support Qualifications Required: - Network Administration and Information Technology skills - Troubleshooting and Network Security skills - Excellent problem-solving abilities - Strong communication and interpersonal skills - Strong knowledge of day to day IT related issues - Familiarity with MS Outlook configuration, backup handling, CCTV management, desktop/laptop installation and troubleshooting - Basic Knowledge of Domain server and Fileserver - Experience in Remote Support Please note that GMP Technical Solutions Pvt. Ltd. is a leading manufacturer of cleanroom panels, doors, equipment, and fire-rated doors in India. The company specializes in turnkey cleanroom projects for various industries including pharmaceutical, semiconductors, biotechnology, and aerospace. With over 1300 completed projects worldwide, GMP has established itself as a multi-million dollar turnover company with a focus on exports.,