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8.0 - 12.0 years
0 Lacs
maharashtra
On-site
As the IT Manager at our healthcare organization, you will be responsible for overseeing various aspects of our IT systems to ensure smooth operations and support for our staff and patients. Your key responsibilities will include: Helpdesk Management: - Providing strategic oversight of the hospital's IT Helpdesk function to ensure timely resolution of user issues through various support channels. - Governing policies for IT asset management, including procurement, inventory tracking, warranty management, and vendor coordination for all hardware. - Approving and monitoring budgets, resource allocation, and consumables usage to ensure efficiency. - Ensuring proper documentation and audit trails for IT materials and asset lifecycle management. - Ensuring secure integration of biometric and access control systems into hospital IT systems. Hardware Management and Support: - Leading the management, installation, and maintenance of all IT hardware across the organization. - Ensuring availability and reliability of hardware systems by proactively identifying and addressing potential issues. - Providing strategic oversight of hospital servers and data center infrastructure for maximum uptime of critical applications. - Managing hardware lifecycle, disaster recovery plans, and data backup strategies. - Approving data sharing policies and access management to ensure compliance with IT standards. Software Implementation and Integration: - Overseeing the deployment, configuration, and integration of software applications, including HMIS support. - Coordinating with vendors and internal teams to ensure software meets organizational needs and regulatory requirements. - Leading testing, troubleshooting, and user training for new software applications. - Ensuring legal compliance and security by managing licenses and application support. Health Information System (HIS) Coordination: - Acting as the primary coordinator for all HIS-related projects and ensuring integration with other systems. - Overseeing administration, security, and data integrity of HIS to comply with healthcare regulations. - Leading efforts to improve HIS functionality, performance, and user experience. - Collaborating with healthcare staff to understand requirements and provide ongoing support and maintenance. CCTV Management: - Providing oversight of the hospital's CCTV infrastructure to ensure integration, uptime, and data storage availability. - Planning and coordinating with vendors for installation, upgrades, and expansion of CCTV systems. - Ensuring data backup and storage management in compliance with policies and guidelines. - Defining maintenance schedules, AMC contracts, and vendor SLAs for CCTV systems. - Monitoring CCTV-related IT policies for data retention and access permissions. Project Management: - Identifying, planning, and executing new IT projects in alignment with hospital strategy. - Ensuring remote location IT support through secure connectivity and standardized processes. - Overseeing digital communication platforms and social media integration for patient engagement. Vendor Management: - Developing and managing partnerships with IT solution providers, vendors, and suppliers. - Negotiating contracts, SLAs, and pricing for cost-effective solutions. - Monitoring vendor performance and ensuring timely delivery and services. - Evaluating new vendors and technologies to enhance IT systems. Network & Cybersecurity Management: - Providing strategic oversight of the hospital's network infrastructure, including LAN, WAN, and cybersecurity. - Ensuring high availability, speed, and security of the IT network to support various applications. - Overseeing LAN cabling, network architecture, routers, switches, and wireless access points. - Defining and enforcing network security protocols to protect against threats. - Conducting regular audits to address security concerns and ensure business continuity. Strategic IT Planning: - Developing and executing IT strategy aligned with business and healthcare goals. - Implementing infrastructure changes to meet organizational needs and technological trends. - Managing IT budgets to ensure efficient resource allocation. Team Leadership and Management: - Leading and managing the IT department, including recruitment, performance management, training, and development. - Fostering a collaborative work culture and ensuring high-quality service delivery. - Assigning tasks, setting priorities, and motivating the team to meet established timelines. Required Skills & Qualifications: - Bachelor's degree in Information Technology, Computer Science, or related field. - 8-10 years of IT experience with 5 years in a leadership role, preferably in healthcare. - Strong hardware management, HIS implementation, and IT infrastructure knowledge. - Problem-solving, leadership, communication, and budgeting skills. - Knowledge of healthcare regulations and standards related to IT. Desirable Skills: - Certifications such as ITIL, PMP, CISSP. - Experience with cloud computing, healthcare-specific software, and project management. Work Environment: - Full-time position based in the main office or hospital with occasional travel to different facilities. This comprehensive job description highlights your role in managing IT operations, implementing software solutions, ensuring network security, and strategic planning to support our healthcare organization effectively.,
Posted 6 days ago
5.0 - 9.0 years
0 - 0 Lacs
pune, maharashtra
On-site
As the IT Manager, you will play a crucial role in overseeing and managing the IT infrastructure of the company, ensuring seamless operations across all locations. Your responsibilities will include providing technical support, troubleshooting hardware and software issues, and maintaining network and infrastructure systems. Additionally, you will be responsible for managing cloud data storage, POS systems, online platforms, and user accounts, among other key tasks. Technical Support & Troubleshooting: - Diagnose and resolve hardware, software, and networking issues in the office and outlets. - Provide timely resolution for outlet-related IT concerns as per company guidelines. - Troubleshoot and maintain POS systems across all locations. - Generate sales data analytics reports using analytical tools. - Ensure all office systems and IT infrastructure function seamlessly. - Support Windows OS, Windows Server OS, and MAC systems. - Install authorized software and manage CCTV security configurations. - Conduct regular audits of IT systems for compliance, security, and efficiency. Network & Infrastructure Management: - Install and configure network devices such as Firewalls, routers, and access points. - Manage biometric machines for employee access control. - Maintain network cabling, printers, and VMware ESXi server environments. - Set up new devices for employees and ensure hardware quality standards. Cloud & Data Management: - Maintain cloud data storage, backup solutions, and data filtering for system optimization. - Implement AI-driven solutions for enhanced IT operations. - Manage Google Studio dashboards for accurate analytics. POS & Online Platform Management: - Provide technical support for POS systems and online food catalogs. - Monitor digital integrations for smooth transactions across platforms. Inventory & Compliance Management: - Maintain IT assets inventory and manage vendor relationships. - Ensure software licensing compliance and track renewals for various services. User Management & Administration: - Set up user accounts, manage access permissions, and provide basic training. - Assist employees with IT-related queries and ensure systems are updated and optimized. Additional Responsibilities: - Prepare IT reports and documentation. - Provide IT support at company events and exhibitions. - Maintain a high level of professionalism and customer service. Special Requirements: - Adhere to company protocols and IT security policies. - Be available for last-minute assignments. - Accept updates to the job description as required.,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
bharuch, gujarat
On-site
Jubilant Life Sciences Limited is a renowned organization in the fields of Pharma and Life Sciences, Agri & Performance Polymers, Food & Retail, Oil & Gas, and Services. With a global presence, the company is dedicated to delivering value to customers in over 100 countries. The Pharmaceuticals segment, under its subsidiary Jubilant Pharma Limited, focuses on manufacturing APIs, Solid Dosage Formulations, Radiopharmaceuticals, Allergy Therapy Products, and Contract Manufacturing. Additionally, the Life Science Ingredients segment specializes in Specialty Intermediates, Nutritional Products, and Life Science Chemicals. The company also offers Drug Discovery Solutions through collaborative research centers. Ranked No. 6 among the top 10 Global Pharmaceutical outsourcing players, Jubilant Life Sciences Limited has established reputable relationships with leading pharmaceutical and life sciences companies worldwide. Vision: - To achieve and sustain global leadership in selected business areas. - To continually create growth opportunities in strategic businesses. - To be recognized among the top 10 most admired companies to work for. - To consistently achieve a return on invested capital higher than the cost of capital. The company's promise is to enhance value for customers by providing innovative products and solutions while prioritizing environmental and social responsibility. For stakeholders, Jubilant focuses on growth, cost-effectiveness, and resource investment. Organization: Jubilant Infrastructure Limited Designation/Position: AM/DM-IT Band/Grade/Level: L1 & L2 Location: Bharuch Key Responsibilities: - Planning and executing IT Infrastructure Management with a team of 4-5 people. - Managing site-level network architecture (VLAN). - Overseeing grass and brown root projects under IT capabilities. - CCTV network management and configuration. - Handling backups process, IT policies, and procedures. - Experience with ERP systems and strong knowledge of IT compliance in GMP environments. - Preparation and compliance with SOPs like IMS, responsible care, and IT operations. - Knowledge of quality lab operations and ensuring IT compliance. - Conducting trainings for internal customers. Qualifications & Experience: - B. Tech-IT/MCA or equivalent qualification. - 6 to 10 years of experience in Chemical & Pharma industries. Personal Characteristics: - Ability to work in a matrix organization. - Strong people management and leadership skills. - Ability to inspire and lead the team with a clear business vision. - Excellent communication, negotiation, and analytical skills. - Entrepreneurial mindset.,
Posted 1 week ago
5.0 - 8.0 years
5 - 6 Lacs
hyderabad
Work from Office
Job Title: IT Team Lead-Support Service Location: Corporate Office (Abids, Bogulkunta), Hyderabad. Department: IT Department Job Overview: We are seeking an experienced and highly motivated Team Lead to oversee the IT operations at Fernandez Foundation Hospital. The ideal candidate will have a strong technical background, leadership skills, and experience managing IT infrastructure, systems, and support teams in a healthcare environment. The Team Lead will be responsible for ensuring the smooth operation of hospital IT systems, driving process improvements, and managing a team of IT professionals across multiple teams to deliver efficient and reliable technology support. The role requires a strategic approach to IT management while focusing on day-to-day operational excellence, including managing LAN, WAN, CCTV, Wi-Fi, Storage, and Cybersecurity systems. Key Responsibilities: Team Management: Lead, mentor, and manage multiple IT support teams, including IT staff and engineers. Assign tasks, monitor performance, and provide regular feedback to team members. Develop and implement training programs to enhance team skills and knowledge. IT Infrastructure and Operations: Oversee the management and maintenance of the hospital's IT infrastructure, including servers, networks (LAN/WAN), hardware, and software systems. Ensure high availability and reliability of critical hospital systems, including EMR (Electronic Medical Records), PACS (Picture Archiving and Communication Systems), and other healthcare applications. Manage Wi-Fi networks across hospital premises, ensuring stable and secure connections. Oversee CCTV and surveillance systems to ensure hospital security and compliance with safety regulations. Manage storage solutions, ensuring data is stored securely and is accessible for authorized personnel. Maintain and manage LAN and WAN networks, ensuring reliable communication between hospital departments and locations. Manage user access and security protocols to protect sensitive patient and hospital data. Project Management: Lead and manage IT projects, including system upgrades, migrations, and new implementations. Coordinate with vendors and stakeholders to ensure timely and successful project completion. Develop project plans, set timelines, and manage budgets. Support and Troubleshooting: Act as the point of escalation for complex technical issues related to IT infrastructure, network, and security. Ensure timely resolution of IT-related issues to minimize disruption to hospital operations. Establish and monitor key performance indicators (KPIs) for IT support and service delivery. Compliance and Security: Ensure all IT systems comply with hospital policies and regulatory requirements (such as HIPAA, NABH, and local cybersecurity laws). Implement and maintain data security and backup procedures, including regular data integrity checks and disaster recovery plans. Regularly audit and assess vulnerabilities across the hospitals LAN/WAN network, Wi- Fi, and CCTV systems. Lead the implementation of cybersecurity protocols, firewalls, intrusion detection systems, and antivirus software to safeguard hospital data. Conduct regular audits, risk assessments, and vulnerability assessments to identify and address security gaps. Stakeholder Communication: Collaborate with hospital management, department heads, and external vendors. Provide regular updates and reports on IT performance, issues, and improvements. Develop and implement IT strategies aligned with the hospital's goals and objectives. Required Qualifications and Skills: Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred). 5-8 years of experience in IT support and infrastructure management, with at least 2/3 years in a leadership role. Strong knowledge of hospital IT systems, including EMR, HIS (Hospital Information System), PACS, LAN/WAN, Wi-Fi, CCTV, storage management, and cybersecurity. Experience in managing Windows and Linux-based servers, network infrastructure, and cybersecurity protocols. Strong problem-solving skills and ability to work under pressure in a fast-paced healthcare environment. Excellent communication, leadership, and team management skills. Preferred Skills: Experience in healthcare IT operations and familiarity with healthcare compliance standards. Knowledge of cloud-based solutions and virtualization technologies. Experience in vendor management and contract negotiation. Expertise in CCTV management, Wi-Fi infrastructure, and storage management.
Posted 2 weeks ago
17.0 - 25.0 years
3 - 4 Lacs
chennai, tamil nadu, india
On-site
Description We are seeking a highly experienced Security Incharge to oversee our security operations and ensure the safety and security of our facilities and personnel. The ideal candidate will have a proven track record in security management and will be responsible for developing and implementing effective security strategies. Responsibilities Oversee all security operations and personnel at the assigned location. Conduct regular security audits and assessments to identify vulnerabilities. Develop and implement security policies, protocols, and procedures. Coordinate with local law enforcement and emergency services as needed. Manage incident response and reporting for security breaches or emergencies. Train and supervise security staff, ensuring they adhere to company policies. Prepare reports on security activities and incidents for management review. Monitor surveillance systems and conduct regular inspections of the premises. Skills and Qualifications Bachelor's degree in Security Management or a related field. 17-25 years of experience in security management or a similar role. Proficiency in security systems, surveillance equipment, and access control technology. Strong understanding of risk assessment and security protocols. Excellent communication and interpersonal skills. Ability to lead and motivate a team effectively. Knowledge of local laws and regulations related to security and safety. Certification in security management (e.g., CPP, PSP) is an advantage.
Posted 2 weeks ago
0.0 - 4.0 years
0 Lacs
vadodara, gujarat
On-site
As an IT Support Specialist, your responsibilities will include checking daily complaints in the complaint register of each floor, installing and configuring hardware and software components, troubleshooting issues, repairing or replacing damaged hardware, upgrading systems for software compatibility, installing and updating anti-virus software, conducting tests on new software and hardware, providing user support, managing technical documentation, performing system backups, ensuring smooth IT system operation, maintaining data security and integrity, developing and implementing IT policies, managing the IT budget, overseeing IT projects, staying updated on healthcare technology trends, conducting system audits, providing training to staff, preparing IT performance reports, performing preventive maintenance on IT equipment, managing CCTV systems, and data storage functions. This is a Full-time, Permanent, and Fresher job role with benefits such as a flexible schedule, leave encashment, paid time off, and Provident Fund. The work location is in person with a fixed morning shift schedule.,
Posted 2 weeks ago
9.0 - 14.0 years
9 - 17 Lacs
Noida, Uttar Pradesh, India
On-site
Responsibilities: Ensure that written processes and procedures are available for every operational activity, with periodic revisions as needed. Ensure the Security Team provides guidance and assurance to staff, building a reputation for operational excellence. Manage and enhance the effectiveness and efficiency of support services (visitor management, material management, escorting, access control, alarm response, emergency response, surveillance, etc.), ensuring no undue complaints from customers. Maintain a professional outlook for the entire security team through close monitoring and taking corrective actions. Ensure compliance with the Site Security Activity Planner (SSAP) within the given timeline. Conduct regular briefings, provide coaching, and ensure timely refreshers for all security team members. Ensure no compromise in post manning, prepare the duty roster, and update all with changes as required. Regularly update time & attendance and leave records in the workday application. Ensure minimal overtime without exposing the business to risk. Distribute routine operations reports to all concerned parties and assist in MIS. Keep line managers informed of internal and external issues or events that may potentially impact GIA's operations by maintaining close vigilance. Record all abnormal instances in the LIR format and investigate, recommend corrective actions. Ensure an effective material management process with no undue non-compliances. Ensure an effective visitor management process with no undue non-compliances. Maintain all records according to standards, fulfilling statutory and regulatory requirements. Provide prompt, professional, and effective assistance to all internal and external customers. Assist in performance appraisals by keeping records of all positive and negative instances of each team member. Ensure all team members complete mandatory training on time. Hold all team members accountable for their non-compliances.
Posted 3 months ago
1.0 - 2.0 years
1 - 3 Lacs
Bengaluru
Work from Office
Responsibilities Install, configure, and manage software, hardware, and printers. Monitor performance and maintain systems according to requirements. Manage data backup and CCTV surveillance systems. Upgrade systems with new releases and models. Follow up with service providers (EPABX, Firewall (Sophos), Cisco WAN Router, Lenovo Care, Printer service, etc.) to ensure their IT systems are fully functional after troubleshooting. Continuously monitor internet and PRI connections, and liaise with the ISP through phone, email, or chat until issues are resolved. Follow up on bills and renewals for services (Rediff Mail and Domain, Google Domains, EPABX AMC, SOPHOS Firewall and VPN Multiuser License, AutoCAD Annual Renewal, Biometrics Cosec, Adobe Photoshop, Printer Service Providers, ESET Antivirus, etc.). Continuously monitor IT assets and consumables, identify computers in need of replacement, and work with regional sales managers and HODs to take necessary actions. Follow up on returned laptops, damage reports, warranty claims, and insurance claims. Draft approvals, payment requests, ask for quotations, raise PRs, and follow up with the procurement team. Regularly check the status of working and non-working cameras, fix and add CCTV cameras, set up NVRs, work with HR and management, and download recordings.
Posted 3 months ago
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