Individual Relationship Officer - Mortgage / LAP

0 - 3 years

2 - 4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Delivery in Volume
  • Percentage payout to channel as required
  • Insurance Achievement
  • Delinquency

Customer Focus

  • Possession of database of salaried and self employed customers.
  • Portfolio Management
  • Attending customer queries & resolution in TAT.
  • No.of cases where PDD is incomplete.

People / Team

  • Actively co-ordinate with the Risk and Legal team to ensure closure in documentation.
  • Co-ordinate with the Unit Manager / CBM to ensure closure on disbursal.
  • Ensure all exceptions raised are cleared within the TAT.

Process / Quality Improvement

  • Adherance to process and Quality manifested in a Login to Conversion ratio of 60%
  • No.of rejects due to non-adherence in providing documents while logging in.

SCOPE & DISCRETION (Span of control)

  1. Having handled DSA’s before
  2. Understanding of Mortgage business
  3. Knowledge of local market conditions
  4. Competitor knowledge
  5. Knowledge of DSA’s servicing the different financial institutions.
  6. Fundamental legal documentation understanding.

No. of years of relevant experience:

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SMFG INDIA CREDIT COMPANY logo
SMFG INDIA CREDIT COMPANY

Financial Services

Mumbai

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