Job
Description
As the Country Facilities Management Lead, you will be responsible for providing exceptional Service Delivery across the Country Portfolio and all Work Dynamics functions. Your main objective will be to ensure safe, operationally sound, human-centric, and engagement-focused activities, with a focus on team management, site operations, service contracts, sourcing, procurement, and finance to enhance stakeholder satisfaction levels. You will play a crucial role in developing and improving local services while aligning with regional goals and initiatives. Collaboration with the client's real estate teams, service partners, lines of business, and occupants will be essential to deliver optimal service. Your key responsibilities will include developing operational procedures, ensuring financial targets are met, complying with health and safety policies, maintaining data integrity, managing client relationships, aligning with client goals, meeting key performance indicators, and providing high-quality service based on client feedback. In terms of leadership and staff management, you will be tasked with fostering teamwork, performance excellence, and personal success within the team. This will involve performance assessments, training, resourcing, succession planning, talent acquisition, and building a proactive and visible team to support strategic goals. The ideal candidate will possess competencies in stakeholder management, strong leadership, adaptability to fast-paced environments, and relevant facilities management experience. A minimum of 7 years in Property Management, including Facilities Management and hospitality services, is required. While a Bachelor's degree in a related field is beneficial, it is not mandatory. Effective communication, passion for quality, self-motivation, flexibility, goal-orientation, teamwork, initiative, honesty, and openness to new ideas are essential traits for this role.,