73 Incident Analysis Jobs

Technology Deployment and Management Service (TDMS) organization is a critical arm of Oracle FLEXCUBE consulting group. TDMS delivers Oracle Technology services for FSGBU product customer, while the applications team focusses on the application customization and setup. We are looking for a highly capable, self-motivated and independent Senior Middleware Administrators based in India. If you are passionate about Oracle Middleware technology as well as cloud computing, this is the ideal role youve been waiting for. Our MW team supports technology which are available both on-premise and on Cloud. In this role, you will be asked to organize and manage the Middleware instances to meet our objectives and maintain the highest customer satisfaction that is possible. To ensure success as a MW Specialist, you should possess extensive knowledge of Oracle Middleware architecture, as well as having experience in a similar role. Our Engineers are deep technical domain experts, who are responsible for both explaining and showing how Oracles Cloud Infrastructure Solutions solve real-world business challenges. They work closely with field Cloud Architects to help craft the solution and then continue to collaborate with the customer on implementation of these solutions. Responsibilities include: In-depth knowledge on Oracle Fusion middleware 11g/12c/14c Hands-on knowledge of Cloud (OCI, AWS or AZURE) Strong Core Oracle WebLogic knowledge (11g, 12c and 14c) Strong experience in troubleshooting JVM performance Strong experience in performing detailed incident analysis with thread dumps and heap dumps of JVM Strong experience in applying Oracle Fusion middleware patches (i.e. Quarterly patches, one-off patches, etc.,) Strong knowledge in installing and configuring Webservers such as OHS, Apache, etc., Strong knowledge in configuring Data sources, JMS resources such as queues, topics in clustered environment, etc., Strong knowledge in deploying application and troubleshooting components such as EARs, WARs, with EJBs, MDBs, Restful and Web services. Strong knowledge in configuring SSL certificates in Fusion middleware products. Strong knowledge in WLST, shell / python scripting for automation in monitoring metrics, raising alerts, etc., Strong Knowledge in OS level resource monitoring (Memory, CPU and I/O) such as NMON, OSWatcher, etc., Good Knowledge in SSO integration with the application deployment using with Oracle OID, OAM, etc., and familiar with SAML based integration with MS Active Directory, etc., Good knowledge and exposure to Oracle WebLogic monitoring tools (i.e. OEM, OCI O&M, etc.,) Good knowledge on Application Performance tuning Familiar and basic knowledge in handling Oracle Coherence Familiar and basic knowledge in handling Top Link, Oracle Service Bus, SOA, OAS and Web Center Handled performance SLAs of mission critical application Basic knowledge on Oracle Database (e.g. database connection, SQL/PLSQL) Knowledge of Fusion middleware best practices and industry standard security practices. Hands-on and expertise in Application deployment migrations Preferred qualifications include: Primary focus on developing customer solutions using Oracle's offerings: Oracle Fusion Middleware Knowledge on Oracle Enterprise Manager Grid Knowledge of best practices in Oracle WebLogic. Knowledge of Database, Cloud Concepts, Autonomous Data warehouse (ADW), Data Integration (ODI/Golden Gate) is an added advantage Education and Certification: BE/MCA or any computer science related major At least 10+ years of experience as Oracle WebLogic / Fusion middleware products Strong analytical, communication, coordination and interpersonal skills Exceptional organizational skills and attention to detail

Hi, Greetings from Makonis. We are hiring for PLM Developer for one of our prestigious client for Hyderabad Location. please find the below JD and share me your updated CV. Position: Optiva PLM Developer Experience: 7 8 Years Location: Hyderabad Preference: Quick joiners Must-Have: PLM Consultant with good experience in analysis, design, development, customization and/or implementation of Infor - Optiva based PLM solutions. 7-8 years of hands-on implementation and customization experience with Infor - Optiva PLM and Dot Net based applications with exposure to process industries. Good understanding of Incident analysis & defect fixing and implementing changes based on the change requests(CR) Trouble shooting and problem solving of Production live issues Post Implementation Support for Infor - Optiva PLM Good to Have: Successfully implemented Infor - Optiva PLM technical solutions and was instrumental in the success of numerous clients shifts (either 11-8 or 3-12) and there will be rotations.

Position Summary We are seeking an experienced SOC Analyst to join our Security Operations team. This role demands an individual with a strong technical background in incident analysis, SIEM administration, and rule fine-tuning. The ideal candidate will have experience working with diverse environments, including Windows, Linux, and network security, and will be well-versed in ELK stack management and troubleshooting beats agents. Key Responsibilities 1. Incident Detection and Analysis: o Conduct deep-dive analysis on security incidents, assessing root causes, and recommending solutions. o Proactively monitor and respond to security alerts, managing incident escalation and resolution processes. o Prepare detailed reports and document incidents to support future analysis and security measures. 2. SIEM Administration and Rule Fine-Tuning: o Oversee SIEM configurations, including tuning rules to optimize alerting and reduce false positives. o Conduct SIEM platform upgrades, troubleshoot performance issues, and ensure platform availability. o Collaborate with IT teams to integrate new data sources into SIEM and enhance visibility. 3. System and Network Security: o Perform continuous monitoring and analysis across Windows and Linux systems and network infrastructures. o Utilize tools for traffic analysis, anomaly detection, and threat identification. o Support configurations and policies within the IT and network environment to strengthen security. 4. ELK Stack and Beats Agent Management: o Manage and troubleshoot ELK Stack components (Elasticsearch, Logstash, and Kibana) to ensure seamless data flow. o Perform regular maintenance and troubleshooting of beats agents, ensuring reliable log ingestion and parsing. 5. Security Policies and Compliance: o Contribute to policy updates, ensuring adherence to organizational and industry compliance standards. o Document and enforce security controls aligned with best practices and regulatory requirements. Skills and Qualifications Education: Bachelors degree in Information Security, Computer Science, or a related field. Experience: o Minimum of 5+ years in SOC operations or a similar cybersecurity role. o Proven experience in SIEM administration, incident analysis, and configuration fine-tuning. o Proficiency in monitoring and troubleshooting Windows and Linux systems and managing network security protocols. o Hands-on experience with the ELK Stack, with expertise in troubleshooting beats agents. Technical Skills: o Familiarity with SIEM tools (e.g., Splunk, QRadar) and network protocols. o Strong command of incident response processes, security frameworks, and best practices. o Knowledge of communication protocols and system integrations for data protection. Certifications (preferred): CISSP, CompTIA Security+, CEH, or similar security certifications. Competencies Strong analytical skills with attention to detail. Excellent verbal and written communication abilities. Ability to work independently and collaboratively in a fast-paced environment. Additional Preferred Skills Knowledge of regulatory compliance standards. Experience in using EDR solutions. Ability to document processes and create incident playbooks. This role offers an opportunity to work on advanced cybersecurity initiatives within a dynamic SOC environment, contributing to enhanced organizational security. Mandatory Key Skills incident analysis,linux system,security framework,beats,protocols,logstash,qradar,kibana,elastic search,soc,splunk,linux,information security,security operations,cissp,siem*,windows troubleshooting*,troubleshooting*,incident response*,network security*

You have 6-8 years of experience in a similar operations function within a high availability (HA), 24x7, mission critical operations environment. You are familiar with Jira, Confluence, and Service Now. Your knowledge includes incident analysis practices and system administration on both Linux and Windows servers. You have experience in administering Server Infrastructure & instances, as well as network infrastructure (switches, routers, firewalls, etc.). You have the ability to create and maintain Operational Reports effectively. Moreover, you have a Bachelor's degree in computer science or a related technology field or equivalent experience. Your communication skills, both verbal and written, are superior, which includes leading phone meetings related to mission-critical incident triage. You are capable of participating in an on-call rotation for the Incident Commander role, including off-hours and weekends. Being process-oriented, energetic, and an analytical thinker are some of your key strengths. Your troubleshooting skills cover operating-system and application-level problems extensively. Additionally, you have a solid understanding of ITIL Methodology, Incident management process and workflow, Change and Release Management, infrastructure services, with exposure to Linux and Windows Servers. You are familiar with concepts and technologies like cloud computing, server clusters, high availability network configurations, DNS, SMTP, NTP, NAS, HTTP, Storage technologies (SAN, NAS, Block Storage, Object Storage), and Database concepts. You are quick to assimilate knowledge of new systems and are adaptable.,

What this job involves: Being a forerunner of quality transport service: Reporting to the Operations Director, you will be at the helm of all things related to the transport network. In essence, you will provide uninterrupted transport service to our clients. Youll do this by ensuring that our fleet is available and on-the-go 24/7. Youll also see to it that backup plans are in place should the need arise. In addition, youll serve as the single point of contact for all transport network-related issues on the clients site. Youll also be in close contact with our clients to better understand their needs, and to develop specific and efficient transport procedures that incur savings in the process. As the go-to person, youll be in charge of ensuring regular vendor meetings and connect sessions. Youll also be on top of training, records and incident reports. Ensuring complete adherence to the Companys audit procedures is also under your mandate. Bringing the team together to deliver the objectives: Does teamwork come naturally to you If so, youre on the right path, as part of your scope is to promote collaboration to achieve our targets. As the person in charge, youll be on top of workload assignmentsmaking sure that responsibilities are delegated to the right team member. Likewise, youll carry out regular meetings to update the team on processes, leaves, and backup plans in place. Youll also conduct one-on-one catch-up sessions with each team member to keep them up to speed on their scope of work, conduct, and career development. Making massive progress across the board: Handling a senior role and a team of experts, theres no other way but up. In this role, youll ensure that progress is constant by sourcing and developing opportunities for the growth of a given account. Likewise, youll encourage team members to participate in training. Also, part of your scope is to make sure that the project meets its financial targets. Youll do this by ensuring that monthly accruals are sent on time and that costs are appropriately calculated and presented to the client. Youll also see to it that invoices are processed within the target date. A customer-service orientation at the core: At JLL, we take pride in our roster of talented experts and innovators in the fieldand we want you to be a part of our global family. If you are a seasoned leader who can easily adapt to a rapidly changing work environment, then you have what it takes to take on this senior role. At the core, the ideal candidate is a customer-centric individual with a flair for vendor management and customer service. Likewise, you must also possess strong planning and organisational skills, as well as exceptional written and oral communication skills. Being professional and possessing a positive attitude at all times may also help you land this job. What is required: At JLL, Roles & Responsibilities: Managing Transport Daily Service Report (DSR) for PAN India, with consolidated data. Transport spent monthly. Transport Accruals. All locations visit weekly. Budget Vs actual discussion with the finance team. Daily Compliance report generation and sharing with all locations. Monthly compliance performance reports share with management review. All Invoices are validated before updating to Cluster leads and sharing with them for SE approval and finance team approval. Vendor billing, invoice, NDC closer every month monitoring. Transport internal audit planning. Arrival reports sharing with site team monitoring. Regular daily interaction with all location team members. Drivers, Supervisor weekly meeting. Vendor Managers & Proprietor monthly meeting. Chennai GSC, Chennai Sales, Hyderabad, Shamshabad, GSC, SEPFC, APW 1&2, IDF 1,2,3,4,5,8, Avinya Campus, Innovare, RGA, MVI, TBI, Mohali, Gurgaon, IDF 6&7 Rudrapur, Powai Mumbai, Kolkata Transport SLA contract, Meetings, Operations, and reports are to be monitored and updated. IFM meeting SIM meeting regular basis. MMR update for all locations. Monthly Transport committee meeting attending. DVC, NDVC & Contract employees details. Electric Vehicle (EV) vehicle managing and monitoring. Supported CMO audit with relevant documents. Incidents are closely monitored. Meetings with drivers, supervisors and vendor managers are to be conducted and bring awareness to the drivers while driving. Incident analysis with root causes, CAPA with fish bone analysis with corrective and preventive measures monitored and shared. All incidents to be captured and reported to the EHS team with corrective actions. Following statutory and legal compliance 100% and good catches. Every 6 months driver training should be conducted with external trainers. Vintage model vehicles are to be monitored as per SLA standards. Transport PO monitoring all locations. Transport Payment tracker and updates. JLL mandatory Training attending. Transport Benchmarking Interacting with Procurement for transport-related queries and sharing the observations. Transport Productivity. QBR-Supplier data update. All location KMS validation and audit with Grid chart. SPOT cab consolidated report from all locations. Employee transport survey conducted and requested employees to take part in the survey. Employees who gave negative feedback. Those issues are actioned immediately with rectified timely. Vehicle and driver documents expiry reports follow-ups and updates for all locations. Transport Arrival and departure monitoring of all locations. Transport escalation handling. Penalty for non-follow-ups of SLA and any deviations.

What this job involves: Being a forerunner of quality transport service: Reporting to the Operations Director, you will be at the helm of all things related to the transport network. In essence, you will provide uninterrupted transport service to our clients. Youll do this by ensuring that our fleet is available and on-the-go 24/7. Youll also see to it that backup plans are in place should the need arise. In addition, youll serve as the single point of contact for all transport network-related issues on the clients site. Youll also be in close contact with our clients to better understand their needs, and to develop specific and efficient transport procedures that incur savings in the process. As the go-to person, youll be in charge of ensuring regular vendor meetings and connect sessions. Youll also be on top of training, records and incident reports. Ensuring complete adherence to the Companys audit procedures is also under your mandate. Bringing the team together to deliver the objectives: Does teamwork come naturally to you If so, youre on the right path, as part of your scope is to promote collaboration to achieve our targets. As the person in charge, youll be on top of workload assignmentsmaking sure that responsibilities are delegated to the right team member. Likewise, youll carry out regular meetings to update the team on processes, leaves, and backup plans in place. Youll also conduct one-on-one catch-up sessions with each team member to keep them up to speed on their scope of work, conduct, and career development. Making massive progress across the board: Handling a senior role and a team of experts, theres no other way but up. In this role, youll ensure that progress is constant by sourcing and developing opportunities for the growth of a given account. Likewise, youll encourage team members to participate in training. Also, part of your scope is to make sure that the project meets its financial targets. Youll do this by ensuring that monthly accruals are sent on time and that costs are appropriately calculated and presented to the client. Youll also see to it that invoices are processed within the target date. A customer-service orientation at the core: At JLL, we take pride in our roster of talented experts and innovators in the fieldand we want you to be a part of our global family. If you are a seasoned leader who can easily adapt to a rapidly changing work environment, then you have what it takes to take on this senior role. At the core, the ideal candidate is a customer-centric individual with a flair for vendor management and customer service. Likewise, you must also possess strong planning and organisational skills, as well as exceptional written and oral communication skills. Being professional and possessing a positive attitude at all times may also help you land this job. What is required: At JLL, Roles & Responsibilities: Managing Transport Daily Service Report (DSR) for PAN India, with consolidated data. Transport spent monthly. Transport Accruals. All locations visit weekly. Budget Vs actual discussion with the finance team. Daily Compliance report generation and sharing with all locations. Monthly compliance performance reports share with management review. All Invoices are validated before updating to Cluster leads and sharing with them for SE approval and finance team approval. Vendor billing, invoice, NDC closer every month monitoring. Transport internal audit planning. Arrival reports sharing with site team monitoring. Regular daily interaction with all location team members. Drivers, Supervisor weekly meeting. Vendor Managers & Proprietor monthly meeting. Chennai GSC, Chennai Sales, Hyderabad, Shamshabad, GSC, SEPFC, APW 1&2, IDF 1,2,3,4,5,8, Avinya Campus, Innovare, RGA, MVI, TBI, Mohali, Gurgaon, IDF 6&7 Rudrapur, Powai Mumbai, Kolkata Transport SLA contract, Meetings, Operations, and reports are to be monitored and updated. IFM meeting SIM meeting regular basis. MMR update for all locations. Monthly Transport committee meeting attending. DVC, NDVC & Contract employees details. Electric Vehicle (EV) vehicle managing and monitoring. Supported CMO audit with relevant documents. Incidents are closely monitored. Meetings with drivers, supervisors and vendor managers are to be conducted and bring awareness to the drivers while driving. Incident analysis with root causes, CAPA with fish bone analysis with corrective and preventive measures monitored and shared. All incidents to be captured and reported to the EHS team with corrective actions. Following statutory and legal compliance 100% and good catches. Every 6 months driver training should be conducted with external trainers. Vintage model vehicles are to be monitored as per SLA standards. Transport PO monitoring all locations. Transport Payment tracker and updates. JLL mandatory Training attending. Transport Benchmarking Interacting with Procurement for transport-related queries and sharing the observations. Transport Productivity. QBR-Supplier data update. All location KMS validation and audit with Grid chart. SPOT cab consolidated report from all locations. Employee transport survey conducted and requested employees to take part in the survey. Employees who gave negative feedback. Those issues are actioned immediately with rectified timely. Vehicle and driver documents expiry reports follow-ups and updates for all locations. Transport Arrival and departure monitoring of all locations. Transport escalation handling. Penalty for non-follow-ups of SLA and any deviations.

What this job involves: Being a forerunner of quality transport service: Reporting to the Operations Director, you will be at the helm of all things related to the transport network. In essence, you will provide uninterrupted transport service to our clients. Youll do this by ensuring that our fleet is available and on-the-go 24/7. Youll also see to it that backup plans are in place should the need arise. In addition, youll serve as the single point of contact for all transport network-related issues on the clients site. Youll also be in close contact with our clients to better understand their needs, and to develop specific and efficient transport procedures that incur savings in the process. As the go-to person, youll be in charge of ensuring regular vendor meetings and connect sessions. Youll also be on top of training, records and incident reports. Ensuring complete adherence to the Companys audit procedures is also under your mandate. Bringing the team together to deliver the objectives: Does teamwork come naturally to you If so, youre on the right path, as part of your scope is to promote collaboration to achieve our targets. As the person in charge, youll be on top of workload assignmentsmaking sure that responsibilities are delegated to the right team member. Likewise, youll carry out regular meetings to update the team on processes, leaves, and backup plans in place. Youll also conduct one-on-one catch-up sessions with each team member to keep them up to speed on their scope of work, conduct, and career development. Making massive progress across the board: Handling a senior role and a team of experts, theres no other way but up. In this role, youll ensure that progress is constant by sourcing and developing opportunities for the growth of a given account. Likewise, youll encourage team members to participate in training. Also, part of your scope is to make sure that the project meets its financial targets. Youll do this by ensuring that monthly accruals are sent on time and that costs are appropriately calculated and presented to the client. Youll also see to it that invoices are processed within the target date. A customer-service orientation at the core: At JLL, we take pride in our roster of talented experts and innovators in the fieldand we want you to be a part of our global family. If you are a seasoned leader who can easily adapt to a rapidly changing work environment, then you have what it takes to take on this senior role. At the core, the ideal candidate is a customer-centric individual with a flair for vendor management and customer service. Likewise, you must also possess strong planning and organisational skills, as well as exceptional written and oral communication skills. Being professional and possessing a positive attitude at all times may also help you land this job. What is required: Roles & Responsibilities: Managing Transport Daily Service Report (DSR) for PAN India, with consolidated data. Transport spent monthly. Transport Accruals. All locations visit weekly. Budget Vs actual discussion with the finance team. Daily Compliance report generation and sharing with all locations. Monthly compliance performance reports share with management review. All Invoices are validated before updating to Cluster leads and sharing with them for SE approval and finance team approval. Vendor billing, invoice, NDC closer every month monitoring. Transport internal audit planning. Arrival reports sharing with site team monitoring. Regular daily interaction with all location team members. Drivers, Supervisor weekly meeting. Vendor Managers & Proprietor monthly meeting. Chennai GSC, Chennai Sales, Hyderabad, Shamshabad, GSC, SEPFC, APW 1&2, IDF 1,2,3,4,5,8, Avinya Campus, Innovare, RGA, MVI, TBI, Mohali, Gurgaon, IDF 6&7 Rudrapur, Powai Mumbai, Kolkata Transport SLA contract, Meetings, Operations, and reports are to be monitored and updated. IFM meeting SIM meeting regular basis. MMR update for all locations. Monthly Transport committee meeting attending. DVC, NDVC & Contract employees details. Electric Vehicle (EV) vehicle managing and monitoring. Supported CMO audit with relevant documents. Incidents are closely monitored. Meetings with drivers, supervisors and vendor managers are to be conducted and bring awareness to the drivers while driving. Incident analysis with root causes, CAPA with fish bone analysis with corrective and preventive measures monitored and shared. All incidents to be captured and reported to the EHS team with corrective actions. Following statutory and legal compliance 100% and good catches. Every 6 months driver training should be conducted with external trainers. Vintage model vehicles are to be monitored as per SLA standards. Transport PO monitoring all locations. Transport Payment tracker and updates. JLL mandatory Training attending. Transport Benchmarking Interacting with Procurement for transport-related queries and sharing the observations. Transport Productivity. QBR-Supplier data update. All location KMS validation and audit with Grid chart. SPOT cab consolidated report from all locations. Employee transport survey conducted and requested employees to take part in the survey. Employees who gave negative feedback. Those issues are actioned immediately with rectified timely. Vehicle and driver documents expiry reports follow-ups and updates for all locations. Transport Arrival and departure monitoring of all locations. Transport escalation handling. Penalty for non-follow-ups of SLA and any deviations.

What this job involves: Being a forerunner of quality transport service: Reporting to the Operations Director, you will be at the helm of all things related to the transport network. In essence, you will provide uninterrupted transport service to our clients. Youll do this by ensuring that our fleet is available and on-the-go 24/7. Youll also see to it that backup plans are in place should the need arise. In addition, youll serve as the single point of contact for all transport network-related issues on the clients site. Youll also be in close contact with our clients to better understand their needs, and to develop specific and efficient transport procedures that incur savings in the process. As the go-to person, youll be in charge of ensuring regular vendor meetings and connect sessions. Youll also be on top of training, records and incident reports. Ensuring complete adherence to the Companys audit procedures is also under your mandate. Bringing the team together to deliver the objectives: Does teamwork come naturally to you If so, youre on the right path, as part of your scope is to promote collaboration to achieve our targets. As the person in charge, youll be on top of workload assignmentsmaking sure that responsibilities are delegated to the right team member. Likewise, youll carry out regular meetings to update the team on processes, leaves, and backup plans in place. Youll also conduct one-on-one catch-up sessions with each team member to keep them up to speed on their scope of work, conduct, and career development. Making massive progress across the board: Handling a senior role and a team of experts, theres no other way but up. In this role, youll ensure that progress is constant by sourcing and developing opportunities for the growth of a given account. Likewise, youll encourage team members to participate in training. Also, part of your scope is to make sure that the project meets its financial targets. Youll do this by ensuring that monthly accruals are sent on time and that costs are appropriately calculated and presented to the client. Youll also see to it that invoices are processed within the target date. A customer-service orientation at the core: At JLL, we take pride in our roster of talented experts and innovators in the fieldand we want you to be a part of our global family. If you are a seasoned leader who can easily adapt to a rapidly changing work environment, then you have what it takes to take on this senior role. At the core, the ideal candidate is a customer-centric individual with a flair for vendor management and customer service. Likewise, you must also possess strong planning and organisational skills, as well as exceptional written and oral communication skills. Being professional and possessing a positive attitude at all times may also help you land this job. What is required: Roles & Responsibilities: Managing Transport Daily Service Report (DSR) for PAN India, with consolidated data. Transport spent monthly. Transport Accruals. All locations visit weekly. Budget Vs actual discussion with the finance team. Daily Compliance report generation and sharing with all locations. Monthly compliance performance reports share with management review. All Invoices are validated before updating to Cluster leads and sharing with them for SE approval and finance team approval. Vendor billing, invoice, NDC closer every month monitoring. Transport internal audit planning. Arrival reports sharing with site team monitoring. Regular daily interaction with all location team members. Drivers, Supervisor weekly meeting. Vendor Managers & Proprietor monthly meeting. Chennai GSC, Chennai Sales, Hyderabad, Shamshabad, GSC, SEPFC, APW 1&2, IDF 1,2,3,4,5,8, Avinya Campus, Innovare, RGA, MVI, TBI, Mohali, Gurgaon, IDF 6&7 Rudrapur, Powai Mumbai, Kolkata Transport SLA contract, Meetings, Operations, and reports are to be monitored and updated. IFM meeting SIM meeting regular basis. MMR update for all locations. Monthly Transport committee meeting attending. DVC, NDVC & Contract employees details. Electric Vehicle (EV) vehicle managing and monitoring. Supported CMO audit with relevant documents. Incidents are closely monitored. Meetings with drivers, supervisors and vendor managers are to be conducted and bring awareness to the drivers while driving. Incident analysis with root causes, CAPA with fish bone analysis with corrective and preventive measures monitored and shared. All incidents to be captured and reported to the EHS team with corrective actions. Following statutory and legal compliance 100% and good catches. Every 6 months driver training should be conducted with external trainers. Vintage model vehicles are to be monitored as per SLA standards. Transport PO monitoring all locations. Transport Payment tracker and updates. JLL mandatory Training attending. Transport Benchmarking Interacting with Procurement for transport-related queries and sharing the observations. Transport Productivity. QBR-Supplier data update. All location KMS validation and audit with Grid chart. SPOT cab consolidated report from all locations. Employee transport survey conducted and requested employees to take part in the survey. Employees who gave negative feedback. Those issues are actioned immediately with rectified timely. Vehicle and driver documents expiry reports follow-ups and updates for all locations. Transport Arrival and departure monitoring of all locations. Transport escalation handling. Penalty for non-follow-ups of SLA and any deviations.

You will be responsible for defining and implementing logistics plans for all transport activities, both internal and external, while adhering to the incoterms policy, customs and tax regulations. Your role will involve monitoring and ensuring the performance of transport activities align with customer priorities and comply with customs and international transport regulations. Additionally, you will handle transport disputes, manage stakeholders within your scope, and analyze incidents effectively. As part of your responsibilities, you will oversee warehouse operations and inventory control management. It will be crucial for you to ensure that the logistics and warehouse team possess the necessary competencies, and if required, take appropriate actions to enhance their skills through training programs. You will play a key role in maintaining and enhancing safety standards by addressing physical safety issues and promoting positive employee safety attitudes. Continuous improvement initiatives such as 5S, kaizen, and other improvement activities will also fall under your purview. In this position, you will collaborate closely with internal cross-functional teams to achieve business objectives efficiently. Your experience in managing Customs officials for clearance activities will be valuable in ensuring smooth operations and compliance with regulatory requirements.,

As a SOC Analyst at Airtel, you will be responsible for conducting information security investigations in response to security incidents identified through various SOC entry channels including SIEM, Tickets, Email, and Phone. You should have at least 3 years of experience in this field and experience with tools like Seceon. Your role will involve acting as a point of escalation to provide guidance on incident resolution and containment techniques. You will be required to create and maintain SOC Run books for SIEM tools, document incidents from detection to resolution, and participate in vulnerability management. Additionally, you will lead the coordination of responses to individual security incidents, mentor security analysts on various operational tasks, and communicate effectively with customers, teammates, and management. You will be responsible for preparing Monthly Executive Summary Reports for managed clients and continuously improving their content and presentation. It will be part of your responsibilities to provide recommendations for tuning and optimizing security systems, SOC security processes, procedures, and policies. You will also define, create, and maintain SIEM correlation rules, customer build documents, and security processes. Adhering to ITIL practices regarding incident, problem, and change management is essential. Staying up to date with emerging security threats and regulatory requirements is crucial for this role. Preferred certifications include CEH and CompTIA Security+. In addition to the mentioned responsibilities, you may be assigned other duties as directed by the SOC Manager.,

* Lead Incident Response (IR): * Act as the Subject matter expert for security incidents. * Analyze and respond to security breaches, perform root cause analysis, and coordinate remediation efforts. * Provide leadership during incident investigations, ensuring rapid and thorough handling. * SOC Automation & Integration: * Leverage Python scripting and Palo Alto XSOAR to automate security processes, streamline incident response, and enhance detection capabilities. * Design, implement, and maintain playbooks within XSOAR to address emerging security threats. * Threat Hunting & Monitoring: * Proactively perform threat hunting activities to detect advanced threats that may bypass existing security solutions. * Leverage both internal and external threat intelligence to identify and mitigate potential security risks. * OSINT Utilization: * Utilize Open-Source Intelligence (OSINT) techniques to gather and analyze publicly available information for early identification of threats. * Collaboration & Communication: * Collaborate with other teams (IT, legal, risk) to align incident response strategies. * Clearly communicate complex security issues to both technical and non-technical stakeholders through reports and presentations. * Provide security awareness training and mentoring to SOC analysts and other team members. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise * 6+ years of experience in IT security with SOC Operations * Expertise in Security Device Management SIEM, Arcsight, Qradar, incident response, threat hunting, Use case engineering, SOC analyst, device integration with SIEM * Working knowledge of industry standard risk, governance and security standard methodologies * Proficient in incident response processes - detection, triage, incident analysis, remediation and reporting * Competence with Microsoft Office, e.g. Word, PowerPoint, Excel, Visio, etc * Expertise in Python scripting and Palo-alto XSOAR

You should possess a B.E. / B. Tech / MCA degree and be certified with EC Council-CEH/Comptia Security+/CISSP/CHFI, along with any proposed OEM certification. With over 5 years of relevant experience, you must have expertise in managing all aspects of risk and incident analysis within a Security Operations Center (SOC), including overseeing projects for enterprise-scale clients. As a SOC Manager, your responsibilities will include deploying, maintaining, tuning, monitoring, and managing all facets of the client SOC. You will also be accountable for coordinating all SOC activities and ensuring effective communication across the team. Your role will involve monitoring security incidents and risks, implementing incident containment measures, identifying root causes, initiating problem resolution, and communicating risk responses efficiently. Additionally, you should have experience working with database security logs/alerts, database security protocols, access control mechanisms, identity management systems, encryption techniques, and data obfuscation methods. Proficiency in firewall management, Intrusion Prevention Systems (IPS), Anti-Advanced Persistent Threat (Anti-APT) solutions, and other relevant security technologies is essential for this role.,

As a Collaboration Managed Services Engineer (L2) at NTT DATA, your role involves providing a managed service to clients to ensure the continuous operation of their IT infrastructure and systems. You will be responsible for proactively monitoring, identifying, investigating, and resolving technical incidents and problems while restoring service to clients efficiently. Your main objective is to review client requests or tickets, apply technical/process knowledge to resolve them within the agreed service level agreement (SLA), and provide second-line support for incidents and requests of medium complexity. Key Responsibilities: - Proactively monitor work queues and perform operational tasks to resolve incidents/requests within agreed SLAs. - Update tickets with resolution tasks and log all incidents in a timely manner after identifying and analyzing issues and errors. - Provide second-level support for incidents and requests, identifying root causes and communicating with other teams and clients for support extension. - Execute changes with clear risk identification and mitigation plans, follow shift handover processes, and escalate tickets as needed. - Work with automation teams for task optimization, coach Service Desk and L1 teams, establish monitoring for client infrastructure, and lead initial client escalations. - Contribute to change management by logging all change requests and executing approved maintenance activities. - Audit and analyze incident and request tickets for quality, produce trend analysis reports, and perform any other related tasks as required. Knowledge and Attributes: - Ability to communicate and collaborate across different cultures and social groups. - Strong planning skills, positive outlook, ability to work well under pressure, and adapt to changing circumstances. - Active listening skills, prioritizing clients, and creating a positive client experience. Academic Qualifications and Certifications: - Diploma, degree, or relevant qualification in IT/Computing. - CCNP or equivalent certification, M365 Intermediate (Associate) Certification, and other relevant certifications. Required Experience: - Moderate level of relevant managed services experience, ticketing tools knowledge, and experience working with vendors and/or 3rd parties. Workplace Type: - On-site Working About NTT DATA: NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. Committed to helping clients innovate, optimize, and transform for long-term success, NTT DATA invests in R&D annually to support organizations in moving confidently into the digital future. With expertise in business and technology consulting, data and artificial intelligence, and digital infrastructure, NTT DATA is dedicated to providing diverse and sustainable solutions globally. As an Equal Opportunity Employer, NTT DATA values diversity, inclusion, and long-term success for clients and employees alike.,

The role of WAF - L2 requires 3 to 10 years of experience in working on Network Security. The position is based in Mumbai and the ideal candidate should hold Product Certification in F5 WAF/Cloudfare Certified Professional. The candidate should have overall 3-6 years of experience in network security with a minimum of 3 years dedicated to managing WAF solutions. Proficiency in managing WAF, working with Windows, Linux, and Unix environments is essential. Hands-on experience in commissioning and implementing WAF solutions, integrating with various management and authentication authorization tools, and automating processes using scripting is required. Responsibilities include managing policies and exceptions, server traffic management, analysis, and troubleshooting tools. The candidate should have a good understanding of WAF solutions, incident, problem, service request management, change management, configuration management, and capacity management of WAF Setup. Proactively utilizing network monitoring tools to isolate events, supporting incident monitoring and analysis/response initiatives is crucial. Furthermore, the candidate should coordinate with users to ensure timely resolution of any trouble tickets, troubleshoot layers of the OSI Model, conduct daily performance checks, and maintain network security policy, standards, and procedures. Creating technical documentation, co-coordinating with OEMs, leading and mentoring L1 & L2 engineers team, implementing WAF alerts, rules, and policies, and closure of compliance and audit points are part of the job responsibilities. The candidate should be able to investigate, isolate, and resolve WAF incidents with RCA, implement SOP/Run book, update knowledge base, automate and integrate tools with security dashboard, and Infosec tools. Patch updates, upgradation, and ensuring SLA compliance, along with excellent communication skills, ability to manage complex issues, and ownership of technology are key aspects of the role.,

The role of Fusion Data Intelligence Content Development is to empower customers to maximize the potential of their data through the provision of high-quality pre-built content and a versatile customization framework. Our team comprises seasoned professionals in Oracle Analytics and Fusion Data Intelligence who are dedicated to addressing customer challenges effectively. As part of this role, you will be required to be available for on-call duties beyond regular working hours, which includes weekends and public holidays. Your responsibilities will involve the analysis of incidents reported to the development team, undertaking measures to resolve them, evaluating the broader context, and suggesting improvements to the product with the objectives of reducing incident occurrences, decreasing resolution time, enhancing Oracle Support capabilities, improving customer self-sufficiency in issue resolution, boosting application performance, and refining the integration between FDI and other Oracle products. Additionally, you will be involved in creating proof-of-concepts to validate the feasibility of proposed enhancements. The ideal candidate will collaborate closely with various Oracle development teams and Oracle Support to ensure the seamless execution of responsibilities.,

You should have a minimum of 3-6 years of experience in network security, with a focus on managing PIM/PAM solutions for at least 3 years. Your responsibilities will include proficiency in managing PIM, working with Windows, Linux, and Unix environments, and hands-on experience in commissioning and implementing PIM/PAM solutions. You will also be integrating these solutions with various management and authentication authorization tools such as email, AD, IAM, and SIEM. Additionally, you should have experience in automating processes using scripting and configuration tools, managing policies and exceptions, and utilizing packet capture, analysis, and troubleshooting tools. Knowledge of PIM/PAM solutions is essential, as well as incident, problem, service request, change, configuration, and capacity management of PIM/PAM setups. You will be responsible for proactively using network monitoring tools to isolate events before service degradation occurs, supporting incident monitoring and analysis/response initiatives, and coordinating with users to ensure timely resolution of trouble tickets. Troubleshooting layers 1, 2, and 3 of the OSI model, as well as network, transport, session, presentation, and application layers, will be part of your daily tasks. Conducting daily performance checks on devices, periodic audits, and compliance checks is also required. You will need to perform immediate troubleshooting for any network outages reported by users or operational personnel. Deploying and maintaining access and security policies for PIM/PAM solutions, as well as implementing and maintaining network security policies, standards, and procedures, will be crucial. Overall, you will be responsible for maintaining service levels and overseeing the day-to-day configuration, administration, and monitoring of the network security infrastructure in a 24/7 environment.,

Youre good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Having 3+ Years of experience in Incident management Manage all major incidents (Sev1, Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized desk. Receive and log incidents via phone, email, and web in SNOW Portal. Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT). Lead and facilitate incident calls with full ownership until resolution. Conduct initial discovery and provide preliminary support before engaging domain SMEs. Assign incidents to appropriate resolution groups and drive closure. Initiate bridges and release notifications with meaningful progress updates. Keep internal and external stakeholders informed throughout the incident lifecycle. Escalate unresolved incidents per escalation procedures approved by CUSTOMER SPOC. Maintain and update the MIM portal with all relevant incident information. Ensure incidents are not closed until fully resolved and approved by CUSTOMER. Conduct quarterly reviews and audits of processes, roles, and documentation. Maintain daily trackers for P1/P2 incidents and bridge adherence. Publish weekly and monthly dashboards with insightful analysis. Follow up for RCA post-incident closure for CUSTOMER-dependent P1 incidents. Organize monthly cross-skill training with domain teams. Maintain and reconcile escalation matrices and notification distribution lists Preferred Technical and Professional Experience In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus Exceptional judgment and decision-making abilities Familiar with a variety of IT concepts, practices, and procedures Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models Logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Strong analytical and problem-solving skills with high attention to detail

Smarsh is the leader in communications compliance, archiving, and analytics. We provide compliance across the broadest set of communications channels with insights on what's being captured. Smarsh customers manage over 500 million daily conversations across 80 channels and growing. Customers include the top 10 U.S., top 8 European, top 5 Canadian, and top 3 Asian banks. The Smarsh advantage is customers stay ahead of compliance and uncover patterns and relationships hidden within their data. At Smarsh, we've been helping our customers manage new forms of communication since 1998. We work closely with regulators including the SEC, FINRA, IIROC, and the PRA and FCA, and with our customers, to ensure that they understand the capabilities of today's technology and that our platform meets their most stringent requirements. Our products include Connected Capture, Connected Archive, Web Archive & Business Solutions. About the team: The Lead Security Operations Analyst plays a critical role in the Security Operations Center (SOC) by handling escalated incidents from the analysts. This role involves in-depth analysis, incident response coordination, mentoring of analysts, real-time security monitoring, threat hunting, and ensuring compliance with the Security policies and standards. Skills and Experience: Experience: 10 plus years of experience in cybersecurity, particularly in security operations. Cybersecurity Expertise: Advanced knowledge of cybersecurity threats, vulnerabilities, malware investigation and incident response, evidence collection, communication, and documentation. Technical Proficiency: Proficiency in operational support, Security Architecture of SIEM, SOAR, EDR, XDR, Firewalls, and other security tools. Analytical Skills: Strong analytical, investigative, and problem-solving skills. Forensic Analysis: Experience with forensic analysis and malware analysis. Certifications: Relevant certifications such as CFCE, CISSP, GCIH, or GCIA. Language Skills: Excellent verbal and writing skills in English. On Call Support: Rotational on-call support for high severity incidents in a 24x7 environment. Roles and Responsibilities: Incident Analysis: Conduct detailed analysis of escalated security incidents. Coordination of end-to-end Security Incident management on escalated incidents, ensuring timely updates to stakeholders and efficient resolution of incidents. Incident Response: Lead the development and implementation of incident response plans. Threat Monitoring and Analysis: Monitor security alerts and events using SIEM and other security tools. Lead and coordinate proactive threat hunting to identify potential risks and vulnerabilities. Analyze and integrate threat intelligence feeds to the platforms and stay updated on emerging threats. Mentorship: Mentor and provide guidance to Security analysts on incident handling. Foster a culture of continuous improvement and learning. Forensic Analysis: Perform forensic analysis and malware analysis of Computers, Cloud, Networks, Mobile devices, and other digital media. Architecture Design: Develop and refine the architecture of Security Tools and platforms. Collaboration: Creatively solve problems collaborating with SecOps, Platform, Delivery, IT, and Engineering team members. Qualifications: Education: Bachelor's degree in computer science, Cybersecurity, or a related field. Certifications: Advanced certifications such as CISSP, OSCP, GCIH, GSOC, or GCIA. Incident Response Experience: 7+ years of experience in Cyber Incident response and investigations. Leadership Skills: Strong leadership and communication skills. Why Smarsh Smarsh hires lifelong learners with a passion for innovating with purpose, humility, and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.,

Role & responsibilities We are seeking a highly motivated and experienced Security Operations Center (SOC) Manager to lead our 24x7 security operations team. The ideal candidate will possess a strong background in security operations, excellent leadership skills, and a proven ability to manage complex projects and deliver exceptional service. This role requires a focus on detail, a proactive approach to problem-solving, and the ability to maintain a high-performing, customer-centric team. Responsibilities: Team Leadership and Management: Manage and lead a 24x7 SOC team, ensuring optimal staffing levels and shift coverage. Recruit, train, and mentor SOC analysts and engineers, fostering a culture of continuous learning and professional development. Conduct regular performance evaluations, provide constructive feedback, and implement performance improvement plans as needed. Motivate and inspire team members, boosting morale and creating a positive work environment. Handle escalated incidents and provide guidance to the team during critical situations. Operational Management: Oversee the daily operations of the SOC, ensuring timely and effective incident detection, analysis, and response. Develop and maintain SOC policies, procedures, and workflows, ensuring adherence to industry best practices and compliance requirements. Monitor and analyze SOC metrics, identifying trends and areas for improvement. Manage and prioritize security incidents, ensuring efficient resolution and minimizing impact to the organization. Ensure the SOC meets or exceeds service level agreements (SLAs) and key performance indicators (KPIs). Project and Task Management: Plan, execute, and manage security operations projects, ensuring on-time and within-budget delivery. Prioritize tasks and manage workload effectively, ensuring the team meets deadlines and objectives. Develop and maintain project documentation, including project plans, status reports, and lessons learned. Coordinate with other IT teams and stakeholders to ensure seamless integration of security operations. Customer Satisfaction and Service Delivery: Ensure the SOC delivers high-quality service and maintains excellent customer satisfaction. Develop and maintain strong relationships with internal and external stakeholders. Proactively identify and address customer needs and concerns. Communicate effectively with stakeholders, providing regular updates on security incidents and operations. Attention to Detail and Reporting: Maintain meticulous records of security incidents, investigations, and actions taken. Generate regular reports on SOC performance, including incident metrics, trends, and recommendations. Ensure accuracy and completeness of all SOC documentation. Qualifications: Bachelor's degree in computer science, Information Security, or a related field (or equivalent experience). Minimum of 10 years of experience in Network, Cybersecurity & operations, with at least 3 years in a management role. Strong understanding of security concepts, technologies, and best practices. Proven ability to lead and motivate a team in a 24x7 environment. Excellent project management and task management skills. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively under pressure and in a fast-paced environment. Relevant certifications (e.g., CISM, PMP, ITIL, Security+, GSOM & relevant technical certifications) are highly desirable. Experience with SIEM, SOAR, and other security tools. Skills: Leadership Team Management Project Management Incident Response Security Analysis SIEM/SOAR Communication Problem-Solving Attention to Detail Customer Service. Preferred candidate profile

IBM Software Support Organisation is seeking a Technical Support Professional to join our team! IBM Software Technical Support Engineers take pride in helping customers by solving problems and answering questions both large and small. Support Engineers develop a mastery of our different products and use that knowledge to enable customers to overcome problems while sharing best practices. This important role is a hub within the company. Technical Support Engineers take questions, issues, and feedback from users and work with Solution Architects, Product Management and Engineering to continuously improve our solutions. Additionally, Technical Support Engineers are encouraged and provided the opportunity to hone their technical skills and deepen their knowledge. Areas of responsibility include: Engage on cases effectively in a timely manner working as part of a Global 24X7 team. Work closely with Engineering and Operations on resolving escalated cases. Educate customers to help them become product experts. Write knowledge base articles based on customer questions. Develop and maintain strong customer relationships. Provide technical engineering support, as part of our Technical Support Team, to resolve customer issues by performing diagnostics, performance optimization, incident analysis, solution partner recommendations, and product knowledge transfer. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Passion for customer care and customer satisfaction and self-motivated towards meeting agreed goals. Good spoken and written communication skills along with ability to collaborate with the team and act as a team player. 7+ years of previous experience in a customer facing technical support/development role with experience in Maximo Asset Management/Maximo Application Suite software and good knowledge of Cloud technologies (Red Hat OpenShift/Azure/Kubernetes). A successful track record in developing and managing customer relationships. EnglishFluent. Preferred technical and professional experience You would make a great addition to our team if you have great skills in some of the following: Experience in shell scripting and programming languages such as Java, C++. Understanding about Mobile technologies. Proficient in Windows/Linux operation system. Experience in Databases including MongoDB, DB2/Oracle/SQL Server. Understanding of the application development projects and Administration knowledge of Application Servers(WebSphere/WebLogic). Working knowledge or Understanding of web technologies and/or data analytics.

* Responsible for implementation partner to see project on track along with providing required reports to management and client * Handle the project as well as BAU operations while ensuring high level of systems security compliance * Coordinate with and act as an authority to resolve incidents by working with other information security specialists to correlate threat assessment data. * Analyse data, such as logs or packets captures, from various sources within the enterprise and draw conclusions regarding past and future security incidents. * Ready to support for 24/7 environment. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise * 7+ years of IT experience in security with at least 4+ Years in Security Operation Centre with SIEMs. * B.E./ B. Tech/ MCA/ M.Sc. * Maintaining SIEM/UEBA platform hygiene, Scripting, Automation SOAR Playbook Creation with Testing, with Change/Problem/Incident Management, with CP4S platform integration & dashboarding, Recovery Support. * Expertise in Security Device Management SIEM, Arcsight, Qradar, incident response, threat hunting, Use case engineering, SOC analyst, device integration with SIEM. * Working knowledge of industry standard risk, governance and security standard methodologies * Proficient in incident response processes - detection, triage, incident analysis, remediation and reporting. * Ability to multitask and work independently with minimal direction and maximum accountability. Preferred technical and professional experience * Preferred OEM Certified SOAR specialist + CEH * Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work * Intuitive individual with an ability to manage change and proven time management * Proven interpersonal skills while contributing to team effort by accomplishing related results as needed * Up-to-date technical knowledge by attending educational workshops, reviewing publications

As an L2 Network Security professional, your responsibilities will include advanced troubleshooting and incident analysis of network security incidents such as DDoS attacks, firewall breach attempts, and malware communication. You will be tasked with investigating alerts escalated by L1 support and analyzing traffic patterns, logs, and system behavior to identify potential threats. Utilizing packet analysis tools like Wireshark and tcpdump will be essential for investigating suspicious network traffic. Additionally, you will be responsible for managing firewall policies for various platforms such as Palo Alto, Fortinet, and Cisco ASA. This includes reviewing and refining firewall rules to enhance security posture and minimize false positives. Implementing configuration changes, performing backups, and conducting rule audits will also be part of your duties. In the event of security incidents, you will act as the first responder and collaborate with the SOC team to contain and remediate threats. This may involve isolating hosts, blocking IPs, and reconfiguring ACLs. Furthermore, you will work closely with L3 and Threat Intelligence teams to implement advanced threat mitigation strategies. Your role will also involve reviewing and implementing network security changes as part of the change control process. Deploying updates, patches, and configuration adjustments in firewalls, IDS/IPS, and VPNs will be crucial tasks. Prior to implementation, you will be responsible for testing and validating the impact of these changes. Analyzing logs from various security devices such as firewalls, routers, switches, IDS/IPS, and SIEM systems will be part of your regular routine. Correlating events across multiple systems to identify attack patterns and hunting for indicators of compromise (IOCs) in network traffic will be essential for threat detection. Furthermore, you will be responsible for tuning IDS/IPS signatures and firewall rules to reduce noise and enhance accuracy. Ensuring the health and performance of network security devices and collaborating on SIEM tuning to improve detection capability will also fall under your purview. As an escalation point and support to the L1 team, you will provide technical guidance and support. This includes guiding L1 analysts on SOPs, investigation techniques, and tool usage, as well as assisting in the documentation of new playbooks and updates to knowledge bases. In addition, you will be involved in configuring and troubleshooting site-to-site and client VPNs, investigating failed VPN connections, authentication issues, and access violations. Supporting internal and external audits by providing logs, reports, and evidence to ensure compliance with security policies, standards, and regulations such as ISO 27001, PCI-DSS, and NIST will also be part of your responsibilities. The ideal candidate for this role should have a strong understanding of TCP/IP, routing protocols, NAT, ACLs, firewall architecture, DMZ, proxy servers, IDS/IPS concepts, VPN, IPSec, and SSL. This is a full-time, permanent position with benefits including health insurance, life insurance, paid sick time, and Provident Fund. The work schedule is during the day shift, and the work location is in person.,

As a Technical Support Engineer - NOC, your primary responsibility will be to monitor infrastructure and application alerts in ME Monitoring tools, as well as monitor mail alerts. You will be required to log incidents, run bridge calls, and execute end-of-day (EOD) jobs for the Bank. Your qualifications should include holding any degree and certifications in ITIL Foundation, AZ-900, MCSE, and CCNA. The ideal candidate for this role should possess 3-5 years of experience in Infrastructure Monitoring and have L1 knowledge in the IT infrastructure of a Bank. Your key responsibilities will include hands-on experience with Monitoring tools such as Manage Engine APM & OPM, as well as a good understanding of ITIL processes and ITSM Tools for managing incidents, changes, service requests, and work orders. You should have practical experience in a banking environment, particularly in EOD and SOD (Finacle Preferred) operations. Familiarity with AS400 operation (at least basic) and Mimix knowledge would be considered an added advantage. Additionally, fluency in written and verbal English communication is essential. You will be expected to perform incident analysis for recurring incidents, conduct backup monitoring, and oversee a wide range of information and network systems including telecommunications circuits, LAN/WAN systems, routers, switches, firewalls, VoIP systems, servers, storage, backup, operating systems, and core applications. Documenting all actions in accordance with company policies, notifying customers and third-party service providers of issues, outages, and remediation status, creating/updating knowledge base articles, and generating MIS reports are also part of your role. The role also requires previous experience working with Senior leadership team members, supporting multiple technical teams in 24/7 NOC operational environments with high uptime requirements, and being comfortable working day/night shifts. Mandatory requirements include ITIL Foundation certification, hands-on experience in incident & problem management, proficiency in using ME monitoring (APM & OPM) and ITSM (BMC Remedy) tools, a minimum of three years of experience supporting and monitoring network systems, servers, or storage in an enterprise environment, and understanding key network monitoring protocols. In summary, as a Technical Support Engineer - NOC, you will play a crucial role in ensuring the smooth operation of infrastructure monitoring and support functions within a banking environment, with a focus on incident management, network monitoring, and maintaining high uptime standards.,

Position Purpose Description of the environment RISK Operational Risk Management (RISK ORM), created early 2021 to oversee operational risks within the mandate of the RISK function, is organised, under the responsibility of the Group Chief Operational Risk Officer (Group CORO), around 3 Poles: RISK ORM Framework, RISK ORM Technology & Transversal Risks and RISK ORM Network. RISK ORM Network is made up of all the Operational Risk Officers (OROs) acting as the second line of defence (LoD2) within the Groups operational entities (Poles, Business Lines, Functions, Transversal Activities). In this context, the Head of RISK ORM ICT & COE , whose missions are presented below, reports hierarchically to ISPL CRO and Functionally to the Head of RISK ORM NETWORK The Head of RISK ORM ICT & COE role contributes with his/her team to establish ICT risk profiles for the IT perimeters in ISPL, identify and reduce risks on activities with an ICT risk, and the activities delegated to third-party service providers. The role also contributes to the Groups operational resilience oversight, LOD2 action plans (PCA) monitoring, anti-fraud activities, technical security reviews, supervisory affairs, risk profile, and governance initiatives, and thus improve the efficiency of the overall activities for the Bank. As the Head of RISK ORM COE - Contributes to protect the Bank by delivering the following operational risk services (per the RISK ORM S.A RISK ISPL services agreement) described in the main missions of this document. Manage and develop the related following Teams in close link with the related Onshore Heads of OROs: CoE ICT Controls Extension Program (CICEP), RISK ORM Operational Resilience, Cyber & Payment Systems Risk Tech & Automation Center, RISK ORM Framework on Supervisory Affairs, Governance & Group Risk Profile, CoE Outsourcing Controls Extension Program (COCEP). Implement and manage the relevant governance enabling transparency of deliverables with Local and the related Onshore Heads of OROs. As the Head of RISK ORM ICT ( ORO & Extended ORO) : Contributes to protect the Bank through governance and oversight of ICT risk profile through RCSA, independent assessments, incident management and permanent control action processes Perform the ORO missions statement on ICT risks in close link with the related Onshore Heads of OROs and manage ISPL RISK ORM ICT ORO teams for the following perimeters: ISPL CIB IT, ISPL ITG International, which includes ITG, IPS IT, CPBS IT, ISPL Transversal IT functions (e.g. ALMT IT, Market risk IT and IT CCCO) The mutualized Execution Platform (CICEP, COCEP ORO ICT pooling) teams play a key role in assessing the Banks ICT and Outsourcing risk posture. By ensuring, through LoD2 controls, it contributes to the measurement of the effectiveness of the mechanisms implemented through the execution of controls and facilitates the production of indicators to proactively propose a common understanding of the ICT, and third-party risks. Key success of the role relies on building trusted partnerships with stakeholders and particularly with the RISK ORM Framework, Network, IT Group, TPRM, and related Onshore Heads of OROs. Responsibilities for RISK ORM CoE Manage the CoE ICT Controls Execution Platform (CICEP): Implement the CICEP ICT LOD2 controls review methodology and supporting guidelines. Perform end-to-end reviews of LoD2 ICT permanent controls in-line with the CICEP RACI. Validate yearly plan with Business Units (BU) stakeholders, including presentation of the scope and Ensure the validated LoD2 Control Plan is available in 360RiskOp. Perform the controls, review evidence, and action plans and Inform stakeholders (BU ORO, BU 1LOD etc.) of assessment progress. Present assessment findings to related Onshore Heads of OROs and Issue assessment reports . Execute the CICEP Standard Operating Procedures (SOP), and standard templates if required to perform LOD2 controls (aligned to RISK0414) on Verification, Re-performance, and Direct controls testing. Manage the CoE Outsourcing Controls Execution Platform (COCEP): Manage the Common Outsourcing Controls Execution Platform (COCEP) activities relying on existing best practices of the Common ICT LoD2 Control Execution Platform (CICEP) model: Implement and structure the COCEP roles, responsibilities, and governance. Manage the industrialisation and the practice of the COCEP. Execute LoD2 controls on outsourcing GCL (RISK0418). Lead and manage the COCEP team to perform their missions. Oversee the process of the outsourcing register data quality of regulatory reporting. Support related Onshore heads of OROs in definition of their entity Outsourcing the Risk profile. Perform Platform reporting: Produce a periodic report analysing the ICT and outsourcing operational risk management including the data quality indicators improvements and the LoD2 controls results analysis, Act as the secretary of the CICEP and COCEP steering committees process chaired by the Head of RISK ORM Network, Produce operational reporting (link with RISK ORM COE ISPL reporting stream). Contribute to the regular governance meetings. Issue periodic reports to related Onshore Heads of OROs, (i) on the service related to the CICEP and COCEP, through dedicated indicators (ii) on missions, including suggestions for Permanent Control Actions (PCAs). Participate and Support Operational Resilience program : Implementation of Group Operational resilience Policy at Territory/Region Level, including: Risk Oversight, Check and challenge, Response to Regulatory exams, Education and Awareness, Risk Opinion, Lead and participate in 1Lod Risk Assessment, IT Continuity Assessments for the Entity / Territory / Region, Participation and contribution to the Crisis Management exercise at Region and Group Level. Cyber Resilience and Fraud: Management of and contribution to Group communities related to Operational Resilience, Cyber Resilience and Cyber Fraud, Supporting and contributing to Group cyber anti-fraud program / projects. Third Party Technology Risk Management : Independent Assessment on TPTRM across different Group entities, Reviews of regulatory requirements impacting Third Party Technology Risk Management, Risk Opinion, review, check & challenge for baseline documents, procedures and policies, Check & challenge. Participate and Support Cyber & Payment Systems Risk Tech & Automation Center: PCA reviews: Oversight and monitoring of Permanent Control Actions, Validation of actions / evidences for action closure. Support, contribute and collaborate on the Technical Reviews/Testing Missions per the CPSRT annual Plan: Penetration Testing, Application Security Reviews, Technical Security Reviews, Payments Security reviews, Infrastructure Testing, Thematic Reviews, Support Regulatory reviews/inspections. Support Supervisory Affairs, Governance & Group Risk Profile: Policy and procedure reviews: Establish regular governance channels with 1LoD management regarding ICT risk framework policies, procedures and requirements, Provide RISK ORM Framework managers regular updates on the progress of ICT risk policies and procedures, Ensure RISK ORM involvement and high quality on the check and challenge of all new and updated 1LOD ICT risk framework policies, procedures and requirement, Consolidate and submit 2LOD check and challenge according to agreed due dates for each procedure. Participate to the RISK ID and Group ICAAP submission yearly Process : Attend kick-off meetings , Establish a project plan to ensure contributors are engaged and project timeline is met, Coordinate validation of material risks lists with Group CORO and ensure submission of the draft and final RISK ID and ICAAP contributions in accordance with the timeline. Responsibilities for RISK ORM ICT ( ORO & Extended ORO ): As described in the standard ORO mission statement, perform, if relevant and for the related supervised perimeter, ORO Mission contributing to the reinforcement of the second line of defence in terms of technological risks Supervise the deployment of the operational risk management framework for technological risks Pilot the major transformation programs, especially those linked to a recommendation from the Supervisor or to compliance with a regulatory provision (e.g. Control Monitoring Program, Third Party Risk Management, operational resilience, Cyberfraud Program, Cyberprogram, Data Leakage Protection Program). Ensure that operational risk regulations, norms, guidelines and methodologies are understood and implemented over time including, but not limited to: Governance: Contribute to ISPL ICC and support other territory/regional ICC (within scope of perimeters) to articulate the ICT risk profile of the pole/metier. Build ICT risk profiles through the execution of RCSA of the perimeters described above Carry out and supervise Independent analysis; Perform incident analysis; Ensure the use of Group operational risk management tools (e.g., 360 RiskOp) and related reporting; Build, in the framework of the associated Governance for technological risks : ICT RISK opinion, based notably on (i) 2nd level controls and independent analysis carried out, (ii) the robustness of the system put in place by the first line of defence which may, if necessary, lead to permanent control actions; A qualitative and quantitative monitoring of ICT historical incidents, including in particular an analysis of the most important of them and supervision of the associated action plans concerning the Technological risks (cyber-attacks, data integrity risks, ICT change risks (Projects and IT organisation, vulnerability management, identity & access management, ), risks linked to Cloud, digital assets & emerging technologies, AI, data leakage, Given the growing level of technology in Group's operational processes, contributes to the reinforcement of the second line of defence in terms of technological risks Ensure that the Governance relating to the management of operational risks (e.g. internal control committee) includes technological risk profiles. Strengthen the involvement of the second line of defence in the preparation of the Information Systems Strategic Committees (CSSI) and the major projects committees (CGP) and ensure their follow-up Develop the supervision of the identification and assessment of technological risks by the first line of defence including in particular: Technological risk assessment exercises achievement; The identification of critical and vital IT assets, and the assessment of the impacts of the risks relating to these assets on the Business processes The identification of critical third parties, and the assessment of the technological risks associated with their services as well as the impacts of the latter on the Business processes. Deployment of the methodology adopted by the Group in terms of operational resilience, in particular with regard to activities vital to the Group; Continuously improve the supervision of the collection of technological incidents within, ensuring that they are correctly documented and filled in the corresponding tools; Contribute to the implementation of second level controls in terms of technological risk Contribute to the development of Cyber and Operational Resilience communities Managerial Responsibilities . Active Team player with positive attitude to bring the team together irrespective of team responsibilities. Provide conducive work environment for a healthy working atmosphere in a competitive environment. Upskilling team members basis the skill matrix and PDP follow through. Promote training awareness, recognize team members, value their contribution, and provide opportunities for growth and mobility. Fair dealing with staff members on day-to-day business deliverables and ensure administrative aspects including attendance, training and continuous feedback are totally intact. Hiring team members with the right skill set, resolving conflicts, boost the team morale, create back up for perpetual succession and sustainable business delivery. Key stakeholder management with Beneficiaries, local management and 1st LOD is mandatory. Technical Qualification and Behavioural Competencies. Demonstrate experience of interacting or managing complex and multicultural organization & teams Demonstrate experience on leading or participating to Complex Program management at Regional or Group level ( like Operational resilience or Mutualized platform ) Good Knowledge of operational risks procedure & tooling and a strong Lod2 control or IT audit experience is important Good Knowledge of technological risks and their mitigant : cyber-attacks risks scenario , data integrity risks, IT risks related to changes (IT projects and organization, vulnerability management, access and identity, ), risks related to Cloud, digital assets and emerging technologies, data protection & leakage, etc. Knowledge of Outsourcing Risks and regulatory environment is a plus Good Knowledge of IT (tools, languages, architecture) following past experiences in a team in charge of technological processus or its supervision. Good Knowledge of BNPParibas Group, the different entity of the Group, RISK Organization and business is an important plus At least 10 years of relevant experience in risk management, control function, preferably with relevant exposure to consulting or audit background. Knowledge and experience in financial services, including end-to-end process flows and associate risks and controls, knowledge of banking products in the area of Corporate & Institutional Banking is an advantage

SOC Analyst L3 (Sentinel is must) Our purpose is to enable our customers to defend against the evolving threat landscape across on-premises, private cloud, public cloud and multi-cloud workloads. Our goal is to go beyond traditional security controls to deliver cloud-native, DevOps-centric and fully integrated 24x7x365 cyber defence capabilities that deliver a proactive , threat-informed , risk-based , intelligence-driven approach to detecting and responding to threats. Our mission is to help our customers: Proactively detect and respond to cyber-attacks 24x7x365. Defend against new and emerging risks that impact their business. Reduce their attack surface across private cloud, hybrid cloud, public cloud, and multi-cloud environments. Reduce their exposure to risks that impact their identity and brand. Develop operational resilience. Maintain compliance with legal, regulatory and compliance obligations. What were looking for To support our continued success and deliver a Fanatical Experience to our customers, Rackspace Cyber Defence is looking for an Indian based Security Operations Analyst (L3) to support Rackspaces strategic customers. This role is particularly well-suited to a self-starting, experienced and motivated Sr. Sec Ops Analyst, who has a proven record of accomplishment in the cloud security monitoring and incident detection domain. As a Security Operations Analyst(L3), you will be responsible for detecting, analysing, and responding to threats posed across customer on-premises, private cloud, public cloud, and multi-cloud environments. The primary focus will be on triaging alerts and events (incident detection), which may indicate malicious activity, and determining if threats are real or not. You will also be required to liaise closely with the customers key stakeholders, which may include incident response and disaster recovery teams as well as information security. Key Accountabilities Should have experience of 10 years in SOC and 5 years in Azure Sentinel. Ensure the Customers operational and production environment remains secure at all the times and any threats are raised and addressed in a timely manner. Critical incident handling & closure. Escalation management and handling escalations from L2 Analysts. Proactive discovery of threats based on MITRE ATT&CK framework. Deep investigation and analysis of critical security incidents. Post breach forensic incident analysis reporting. Review the weekly and monthly reports. Review new use cases created by L2 and implement in cloud-native SIEM (Security Information and Event Management). Assist with customer onboarding (such as use case development, identifying data sources, configuring data connectors etc) Advanced threat hunting. Develop custom dashboards and reporting templates. Develop complex to customer specific use cases. Advanced platform administration. Solution recommendation for issues. Co-ordinate with vendor for issue resolution. Basic and intermediate playbook and workflow enhancement. Maintain close working relationships with relevant teams and individual key stakeholders, such as incident response and disaster recovery teams as well as information security etc. Develop the custom parsers for the incident and alert enrichment. Problem specific playbook and workflow creation and enhancements Required to work flexible timings. Skills & Experience Existing experience as a Security Operations Analyst, or equivalent. Experience of working in large scale, public cloud environments and with using cloud native security monitoring tools such as: Microsoft Sentinel Microsoft 365 Defender Microsoft Defender for Cloud Endpoint Detection & Response (EDR) tools such as Crowdstrike, Microsoft Defender for Endpoint. Firewalls and network security tools such as Palo Alto, Fortinet, Juniper, and Cisco. Web Application Firewall (WAF) tools such as Cloudflare, Akamai and Azure WAF. Email Security tools such as Proofpoint, Mimecast and Microsoft Defender for Office Data Loss Prevention (DLP) tools such as Microsoft Purview, McAfee and Symantec Nice to have skills/experience includes: Google Cloud Platform (GCP) security tools such as Chronicle and Security Command Centre Amazon Web Services (AWS) security tools such as Security Hub, AWS Guard Duty, AWS Macie, AWS Config and AWS CloudTrail Experience of analysing malware and email headers, and has skills in network security, intrusion detection and prevention systems; operating systems; risk identification and analysis; threat identification and analysis and log analysis. Experience of security controls, such as network access controls; identity, authentication, and access management controls (IAAM); and intrusion detection and prevention controls. Knowledge of security standards (good practice) such as NIST, ISO27001, CIS (Center for Internet Security), OWASP and Cloud Controls Matrix (CCM) etc. Experience with scripting and coding with languages such as Terraform, python, javascript, golang, bash and/or powershell. Experience with DevOps practices and tools such as Backlogs, Repos, Pipelines, Artifacts, CI/CD, JIRA, Azure DevOps, CircleCI, GitHub Actions, Ansible and/or Jenkins. Computer science, engineering, or information technology related degree (although not a strict requirement) Holds one, or more, of the following certificates (or equivalent): - Certified Information Security Systems Professional (CISSP) Microsoft Certified: Azure Security Engineer Associate (AZ500) Microsoft Certified: Security Operations Analyst Associate (SC-200) CREST Practitioner Intrusion Analyst (CPIA) CREST Registered Intrusion Analyst (CRIA) CREST Certified Network Intrusion Analyst (CCNIA) Systems Security Certified Practitioner (SSCP) Certified Cloud Security Professional (CCSP) GIAC Certified Incident Handler (GCIH) GIAC Security Operations Certified (GSOC) A highly self-motivated and proactive individual who wants to learn and grow and has an attention to detail. A great analyser, trouble-shooter and problem solver who understands security operations, programming languages and security architecture. Highly organised and detail oriented. Ability to prioritise, multitask and work under pressure. An individual who shows a willingness to go above and beyond in delighting the customer.