Job
Description
Hiring: Inbound Sales Telecaller cum Back Office Executive for Indian Matchmakers Indian Matchmakers is seeking highly organized and proactive Inbound Sales Telecaller cum Back Office Executive to support our team of matchmakers in facilitating meaningful connections. This role is integral to ensuring smooth matchmaking operations by providing structured coordination, tracking, and client communication. Position Overview The Inbound Telecaller will serve as a key point of support for our matchmakers,. They will help us with the hiring of matchmakers by calling new applicants and making an introduction, once they are hired, ensuring they remain well-prepared, organized, and connected with clients. Responsibilities include regular check-ins, scheduling, record-keeping, and effective communication between matchmakers, clients, and the company. Key Responsibilities · Making Calls: Call our new applicants who wish to join our service as matchmakers and the clients who wish to avail our service, and explain our process to them. · Matchmaker Support & Coordination : Conduct weekly check-ins with matchmakers to assess progress, provide necessary guidance, and offer motivation. · Scheduling & Follow-Ups : Ensure matchmakers are informed and prepared for scheduled client meetings. · Communication & Liaison : Act as a bridge between matchmakers, clients, and the company to facilitate seamless coordination. · Data Management : Maintain accurate records of matchmakers’ activities using Google Sheets and ensure timely updates. · Client Assistance : Serve as a point of contact for clients, addressing inquiries and providing professional support on behalf of matchmakers. Candidate Requirements · Experience in telecalling at American Express. · Experience in inbound telecalling in Hindi. · Proficiency in Hindi and English with strong communication and interpersonal skills. · Highly organized, detail-oriented, and proactive in managing multiple responsibilities. · Ability to provide constructive support and motivation to matchmakers. · Experience with Google Sheets and basic data management. · Prior experience in executive assistance, client coordination, telecommunication or administrative support is preferred. · Should sound warm and professional on calls. Salary & Benefits · Salary: ₹15,000 per month · A dynamic and collaborative work environment focused on professional growth. · The opportunity to contribute to a meaningful service that fosters long-term relationships. · A role that allows you to develop valuable organizational and interpersonal skills while working with a dedicated team. If you are interested in this opportunity and meet the qualifications, we invite you to apply and become a valued part of Indian Matchmakers . Job Type: Full-time Pay: ₹15,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Application Question(s): Do you have telecalling experience at American Express? Language: English (Required) Hindi (Required) Work Location: In person
