Hiring: Inbound Sales Telecaller cum Back Office Executive for Indian Matchmakers Indian Matchmakers is seeking highly organized and proactive Inbound Sales Telecaller cum Back Office Executive to support our team of matchmakers in facilitating meaningful connections. This role is integral to ensuring smooth matchmaking operations by providing structured coordination, tracking, and client communication. Position Overview The Inbound Telecaller will serve as a key point of support for our matchmakers,. They will help us with the hiring of matchmakers by calling new applicants and making an introduction, once they are hired, ensuring they remain well-prepared, organized, and connected with clients. Responsibilities include regular check-ins, scheduling, record-keeping, and effective communication between matchmakers, clients, and the company. Key Responsibilities · Making Calls: Call our new applicants who wish to join our service as matchmakers and the clients who wish to avail our service, and explain our process to them. · Matchmaker Support & Coordination : Conduct weekly check-ins with matchmakers to assess progress, provide necessary guidance, and offer motivation. · Scheduling & Follow-Ups : Ensure matchmakers are informed and prepared for scheduled client meetings. · Communication & Liaison : Act as a bridge between matchmakers, clients, and the company to facilitate seamless coordination. · Data Management : Maintain accurate records of matchmakers’ activities using Google Sheets and ensure timely updates. · Client Assistance : Serve as a point of contact for clients, addressing inquiries and providing professional support on behalf of matchmakers. Candidate Requirements · Experience in telecalling at American Express. · Experience in inbound telecalling in Hindi. · Proficiency in Hindi and English with strong communication and interpersonal skills. · Highly organized, detail-oriented, and proactive in managing multiple responsibilities. · Ability to provide constructive support and motivation to matchmakers. · Experience with Google Sheets and basic data management. · Prior experience in executive assistance, client coordination, telecommunication or administrative support is preferred. · Should sound warm and professional on calls. Salary & Benefits · Salary: ₹15,000 per month · A dynamic and collaborative work environment focused on professional growth. · The opportunity to contribute to a meaningful service that fosters long-term relationships. · A role that allows you to develop valuable organizational and interpersonal skills while working with a dedicated team. If you are interested in this opportunity and meet the qualifications, we invite you to apply and become a valued part of Indian Matchmakers . Job Type: Full-time Pay: ₹15,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Yearly bonus Application Question(s): Do you have telecalling experience at American Express? Language: English (Required) Hindi (Required) Work Location: In person

Job Title:* Telecaller & Receptionist (Female Only) * Company:* Indian Matchmakers *Location:* Mani Square Mall, Kolkata (On-site) * Work Hours:* Monday–Friday: 10:30 AM – 7:00 PM, Saturday: 10:30 AM – 4:00 PM *Employment Type:* Full-time * Reporting To:* Client Relations Manager *About Indian Matchmakers* Indian Matchmakers is a premium matchmaking service for Hindi-speaking North Indian families. We blend traditional Indian values with a modern, confidential, and personalized process. Our growing team of matchmakers and clients across India reflects our mission: building meaningful, culturally aligned relationships with trust and care. --- *Role Overview* We are seeking a *female Telecaller & Receptionist* who will be the first voice and face of Indian Matchmakers. The ideal candidate should be warm, well-spoken, and *a native Hindi speaker (mother tongue)* with the ability to handle both phone conversations and front-desk responsibilities with professionalism and empathy. --- *Key Responsibilities* *Telecalling Duties* * Make *outbound calls* to potential clients and matchmakers to introduce and explain our services. * Handle *inbound calls* from existing clients and matchmakers—answer queries, route calls, and offer courteous assistance. * Follow up via phone and WhatsApp as required. * Record all interactions in CRM/lead tracking tools. * Maintain calling targets and daily reporting. *Reception & Front Desk Duties* * Welcome visitors (clients, matchmakers, vendors) to the office warmly and ensure a comfortable waiting experience. * Manage appointment schedules and notify team members about incoming guests. * Maintain front desk cleanliness and general office etiquette. * Handle courier deliveries, incoming mail, and basic office coordination tasks. * Offer administrative support to the HR and Operations teams when required. --- *Candidate Requirements* * *Female candidates only* * Must have *Hindi as her mother tongue* (native fluency in speaking) * 1+ year of experience in telecalling, customer service, or reception * Pleasant personality with excellent interpersonal and listening skills * Proficient in polite and confident communication, especially over the phone * Basic working knowledge of WhatsApp, Google Sheets, and phone/email tools * Comfortable discussing family-related topics in a culturally sensitive manner * Well-groomed, punctual, and organized --- *What We Offer* * A supportive, professional, and purpose-driven work environment * Fixed salary + performance incentives * In-depth training on services and tools * Opportunity to grow in a unique and meaningful industry Email your *resume* and a *short voice note (self-introduction in Hindi)* to \[email ID] *Subject line:* Application – Telecaller & Receptionist (Female) – Indian Matchmakers Job Type: Full-time Pay: ₹20,000.00 per month Schedule: Day shift Morning shift Language: Hindi (Required) Work Location: In person

Job Title:* Telecaller & Receptionist (Female Only) * Company:* Indian Matchmakers *Location:* Mani Square Mall, Kolkata (On-site) * Work Hours:* Monday–Friday: 10:30 AM – 7:00 PM, Saturday: 10:30 AM – 4:00 PM *Employment Type:* Full-time * Reporting To:* Client Relations Manager *About Indian Matchmakers* Indian Matchmakers is a premium matchmaking service for Hindi-speaking North Indian families. We blend traditional Indian values with a modern, confidential, and personalized process. Our growing team of matchmakers and clients across India reflects our mission: building meaningful, culturally aligned relationships with trust and care. --- *Role Overview* We are seeking a *female Telecaller & Receptionist* who will be the first voice and face of Indian Matchmakers. The ideal candidate should be warm, well-spoken, and *a native Hindi speaker (mother tongue)* with the ability to handle both phone conversations and front-desk responsibilities with professionalism and empathy. --- *Key Responsibilities* *Telecalling Duties* * Make *outbound calls* to potential clients and matchmakers to introduce and explain our services. * Handle *inbound calls* from existing clients and matchmakers—answer queries, route calls, and offer courteous assistance. * Follow up via phone and WhatsApp as required. * Record all interactions in CRM/lead tracking tools. * Maintain calling targets and daily reporting. *Reception & Front Desk Duties* * Welcome visitors (clients, matchmakers, vendors) to the office warmly and ensure a comfortable waiting experience. * Manage appointment schedules and notify team members about incoming guests. * Maintain front desk cleanliness and general office etiquette. * Handle courier deliveries, incoming mail, and basic office coordination tasks. * Offer administrative support to the HR and Operations teams when required. --- *Candidate Requirements* * *Female candidates only* * Must have *Hindi as her mother tongue* (native fluency in speaking) * 1+ year of experience in telecalling, customer service, or reception * Pleasant personality with excellent interpersonal and listening skills * Proficient in polite and confident communication, especially over the phone * Basic working knowledge of WhatsApp, Google Sheets, and phone/email tools * Comfortable discussing family-related topics in a culturally sensitive manner * Well-groomed, punctual, and organized --- *What We Offer* * A supportive, professional, and purpose-driven work environment * Fixed salary + performance incentives * In-depth training on services and tools * Opportunity to grow in a unique and meaningful industry Email your *resume* and a *short voice note (self-introduction in Hindi)* to \[email ID] *Subject line:* Application – Telecaller & Receptionist (Female) – Indian Matchmakers Job Type: Full-time Pay: ₹20,000.00 per month Schedule: Day shift Morning shift Language: Hindi (Required) Work Location: In person

Job Title: Recruiter cum General HR Executive Company: Indian Matchmakers Location: Mani Square Mall, Kolkata (On-site) Work Hours: Monday–Friday: 10:30 AM – 7:00 PM, Saturday: 10:30 AM – 4:00 PM Employment Type: Full-time Reporting To: Founder & Lead Matchmaker ______________ About Indian Matchmakers Indian Matchmakers is a premium matchmaking service that blends traditional values with modern scalability. We work with Hindi-speaking North Indian families and individuals, offering personalized assessments, scientifically-backed profiling, and a warm, confidential approach. Our mission is to empower love, compatibility, and commitment—one meaningful match at a time. ______________ Key Responsibilities 1. Recruitment (60%) Source and onboard independent matchmakers—focusing on married women, mompreneurs, and part-time professionals across India. Manage job postings, applicant screening, interviews, and final selection. Maintain a strong pipeline of potential matchmakers and other support roles as needed. Conduct reference checks and background verifications. Coordinate orientation, onboarding, and training schedules. 2. General HR Operations (40%) Maintain employee and matchmaker records, contracts, and documentation. Handle attendance, leave tracking, payroll inputs, and reimbursements in coordination with accounts. Support performance reviews, grievance redressal, and employee engagement activities. Organize training sessions, team events, and well-being initiatives. Ensure compliance with internal HR policies and labor laws. ______________ Qualifications & Skills Bachelor’s degree (preferably in HR, Psychology, or related field). 1–3 years of experience in HR and/or recruitment. Start-up experience is a plus. Excellent communication skills in English and Hindi. Strong interpersonal skills and an empathetic, people-first approach. Organized, proactive, and capable of handling multiple responsibilities. Familiarity with tools like Google Workspace, Excel, and ATS systems. ______________ What We Offer A warm, mission-driven work environment with strong values. The opportunity to build something meaningful that blends tradition with innovation. Exposure to a unique industry and real impact on people’s lives. Competitive compensation based on experience and performance. Job Type: Full-time Pay: ₹25,000.00 per month Schedule: Day shift Morning shift Language: English (Required) Hindi (Required) Work Location: In person