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0.0 - 4.0 years

1 - 4 Lacs

Mumbai, Mumbai (All Areas)

Work from Office

Job Title: Inside Sales Executive Buy on Phone / Expert Assistance Location: Vikhroli, Mumbai (Work from Office) Work Days: 6 days a week (10 AM to 7 PM)(1 weekday rotational off) Roles and Responsibilities Handle inbound calls from customers to provide product information, resolve queries, and address concerns. Make outbound calls to potential clients to generate leads and convert them into sales. Provide excellent customer handling skills by resolving issues promptly and professionally. Utilize telesales techniques to meet daily targets and achieve sales goals. Collaborate with the team to achieve overall sales objectives. Desired Candidate Profile 0-4 years of experience in B2C sales or related field (freshers welcome). Fluent English language skills for effective communication with customers. Strong client interaction skills for building strong relationships. Ability to work on rotational shifts including weekends off.

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3.0 - 8.0 years

5 - 10 Lacs

Pune

Work from Office

JK Edgegrid is looking for BPO tele caller executive to join our dynamic team and embark on a rewarding career journeyA telecaller is a customer service representative who contacts customers over the telephone. A typical job description for a telecaller includes the following responsibilities:1.Make outbound calls to customers to promote products and services, or follow up on recent purchases.2.Respond to customer inquiries and provide information about products and services.3.Resolve customer complaints and provide appropriate solutions.4.Keep records of all customer interactions and transactions, updating customer information in a database as necessary.5.Meet and exceed sales and customer satisfaction targets.6.Continuously improve product and service knowledge to provide accurate information to customers.7.Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings.8.Follow all company policies and procedures, including those related to confidentiality and data security.9.Participate in training and development opportunities to improve skills and knowledge.10.Adhere to schedules and work efficiently under pressure to meet deadlines.

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0.0 - 5.0 years

1 - 2 Lacs

Lucknow

Work from Office

|||Mega Job Opportunity: Customer Care Executive (Voice Process)||| Greetings from Shining Stars ITPL! Were expanding our team and looking for dynamic individuals to join us as Customer Care Executives for our Voice Process in Lucknow . Job Details: Designation: Customer Care Executive ( Voice Process) Work Mode: In-Office Location: Lucknow Experience Required: 0 to 3 Years Salary Offered: Up to 24,000 CTC + Performance Linked Incentives Eligibility Criteria: Education: Undergraduate / Graduate Experience: Freshers & Experienced candidates welcome Language: Must have excellent communication skills in English Key Responsibilities: Handle inbound calls and resolve international customer queries Deliver accurate information regarding company products and services Provide timely and effective solutions to customer issues Assist with order placements, returns, and related processes Maintain up-to-date knowledge of products and standard procedures How to Apply: WhatsApp your updated resume to: 6393136499 Contact Person: Aleesha Rahman (HR Executive) Phone: 6393136499 Join a growing team and kickstart your career in international customer service with us! Warm Regards, Aleesha Rahman 6393136499 HR Executive Shining Stars ITPL #Customercare #bpo #inbound #fresher #call #telecalling #outbound #lko #jobsinlko #jobhijob #calling #job #englishcommunication #icse #cbse #jobinlucknow #fresherjob #lucknow #cce #cse #cca #csr #cco

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0.0 - 2.0 years

0 - 1 Lacs

Ludhiana

Work from Office

Solving Customer queries, Good Communication, Calling, Customer Care, Voice Process, Tele calling, Sales. Preferred Bengali Interested Candidates Call/ WhatsApp : 7993919844

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0.0 - 4.0 years

2 - 3 Lacs

Noida

Work from Office

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR VOICE PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NOIDA PROFILE- CUSTOMER SERVICE Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Undergrads/Grads all can apply. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English SALARY- UPTO 20K FOR FRESHERS UPTO 27K FOR EXPERIENCED WORKING DAYS- 6 INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- NOIDA SECTOR 60/63/62/127 #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## PALAK TIWARI-8957243996 #noidajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #noidajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #ecommerceprocess

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1.0 - 5.0 years

2 - 3 Lacs

Coimbatore

Work from Office

Responsibilities: * Manage customer queries via phone, email & chat * Resolve complaints promptly * Coordinate with clients on schedules & billing * Handle incoming calls, follow ups & sales * Maintain CRM system accuracy Health insurance Annual bonus Sales incentives Performance bonus

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0.0 - 3.0 years

2 - 6 Lacs

Mumbai

Work from Office

About The Role Customer Service Analyst - Voice Process Mumbai| Full-time (FT) | Customer Operations Shift Timings Night Shift|Management Level A| Travel - NA The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Analyst Role and responsibilities: Interaction with Techs in field to provide them real time support Checking status of services on account in diagnostic tools Ensure to take appropriate steps to resolve customer's problems Troubleshooting of technical issues related to customers services Tier 1.5 support Communicate effectively and close looping with client in case of observations Updating status in internal as well as client tools Meet process expectations with high quality standards and adherence to SLAs Candidate shall adhere to the information security requirements Keep a track of all technicians with regards to the jobs assigned to them Call up customers in case of any delays or to confirm appointments Answer inbound calls from technicians and/or customers Provision equipments on customers accounts once the technician has installed them Audit work orders for accuracy and make corrections if required Check for signal levels on all equipment and certify jobs as completed Call up technicians to verify their status if they are taking longer on the job Call up customers one hour prior to their appointment window end time to confirm the technician visit time Call up customers to verify if they are home or not and take another appointment in case of customers being away Add equipment to account in case there is any work order error or if the customer decided to switch some equipment Coordinate with technicians and re-assign jobs if some technicians are unable to make it to their appointment Reschedule jobs based on available schedule of customers and technicians Ensure customer satisfaction by understanding their needs and customizing the solution Coordinate with DOJ/DOI team in case of any issues with regards to provisioning or adding equipment Fill up the completion report and share with the APM/PM on a daily basis Collate and share information for all appointments that are cancelled Technical and Functional Skills: Good communication and interpersonal skills Ability to quickly and efficiently assimilate process knowledge Good at problem solving and root cause analysis Professional in conduct/behavior, appearance and communication Understanding of web technology and cable setup Needs to have ability to adapt to perpetual changes as per Business requirement. Must be reliable in terms of attendance and timing Flexible for 24X7 Shifts (Night shifts) Ability to multi-task For Extake notes while on the call etc. Ability of analyzing information and evaluating results to choose the best solution and solve problems Basic Knowledge of excel Experience in Troubleshooting related process Experience in cable or telecom industry Ability to analyze information and evaluate results to choose the best solution and solve problems

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0.0 - 1.0 years

1 - 3 Lacs

Noida

Work from Office

Responsibilities: * Meet sales targets through outbound calls * Maintain customer database accuracy * Manage incoming/outgoing calls with efficiency * Generate leads via cold calling * Close deals over phone

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0.0 - 5.0 years

2 - 3 Lacs

Noida

Work from Office

Responsibilities: * Handle inbound calls in regional languages (Telugu, Tamil, Malayalam, Kannada, Bengali, Marathi, Gujarati, Punjabi) , ensure clear communication, resolve queries quickly, and meet KPIs for call volume, resolution time, and CSAT.

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1.0 - 5.0 years

1 - 5 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Job Title:- Counsellor No of Vacancies : 35 Salary : 20,000 - 35,000 per month Location : Baner/Alandi Experience : Minimum 06 months in Sales Job Overview : We are looking for motivated Counsellors to guide prospective students through our Online Post Graduate Programs. You will provide detailed information about the programs, answer queries, and help convert leads into enrollments. Responsibilities:- Counsel students on suitable Online Post Graduate Programs. Follow up on leads, manage inquiries, and drive enrollments. Meet monthly and quarterly sales targets. Assist with marketing events and outreach. Maintain accurate records of student interactions and progress. Skills & Qualifications:- 1+ years of sales experience (education sector preferred). Excellent communication and interpersonal skills. Strong sales skills and ability to close deals. Tech-savvy (CRM, MS Office, online platforms). What We Offer:- Competitive salary with performance-based incentives. Career growth and professional development opportunities. Hybrid work environment. If you're passionate about education and sales, apply today to join our team! How to Apply:- To schedule your interview call or send your CV through WhatsApp HR Ashwini:- 9822643371

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1.0 - 4.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Greetings from THE JOB FACTORY !!! Job Summary: We're looking for a skilled International Banking BPO Voice Process associate to handle customer inquiries and issues related to international banking services. The ideal candidate will have excellent communication skills, problem-solving abilities. For More details call : HR Rahul @ 9900348707 (Call or whatsapp) Email id : rahuls@thejobfactory.co.in Responsibilities: - Customer Service: Handle inbound and outbound calls from international customers, providing accurate and timely information to resolve queries and complaints. - Issue Resolution: Efficiently resolve customer issues and escalate unresolved problems to internal teams. Requirements: - Education: Bachelor's degree or Under Graduate - Experience: Fresher or Experience both can apply - Excellent Communication: Strong verbal and written communication skills in English. - Problem-Solving: Ability to resolve complex customer issues efficiently. - Time Management: Ability to manage multiple customer interactions simultaneously. - Banking Knowledge: Good understanding of international banking regulations Salary and Benefits: - Salary: Industry-Leading Salary (Salary Negotiable) - Benefits: Performance-based incentives, health insurance, and allowances. For More details call : HR Rahul @ 9900348707 (Call or whatsapp) Email id : rahuls@thejobfactory.co.in ONLY BANGALORE LOCATION ****DO REFER YOUR FRIEND'S****

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0.0 - 1.0 years

0 - 1 Lacs

Chennai

Work from Office

Job Fair!!! Company Name ICCS TNEB Opening for Tamil VOICE PROCESS (INBOUND CUSTOMER CARE) We need immediate joiners only JOB LOCATION: CHENNAI (Mount road) REGIONAL LANGUAGES: TAMIL required WALK-IN TIME: 10AM - 4PM LOCATION: TNEB PROCESS -MOUNT ROAD TNEB Corporate office building,minnagam building 1st floor anna Salai , mount road,opp geetham hotel, Near mount road Lic stop Chennai Requirement : Tamil Job Description: Mount road: We are hiring for TNEB Customer care role-10 openings Tamil inbound voice process Walkin for Interview between 10AM to 4PM Interview Date:30/06/2025 to 01/07/2025 Address: TNEB Corporate office building, Minnagam building 1st Floor, Anna salai, Mount road, Opp Geetham hotel, Near Mount road LIC stop Chennai Carry updated CV and all academic certificate Xerox copies Qualifications: Any degree/Diploma (with arrears also can apply) CTC: 12366+OT +Attendance Bonus Shift : Rotational shift timing : (8AM to 2PM) (2days) (2PM TO 8pm) (2days) (8PM TO 8AM) (2days) OR (8AM TO 8PM) (2days) Week off : Rotational week off Night shift timing : (8PM TO 8AM) (4days) Week off : Weekly 3 week off Interested candidates Share your Resume: contact number: 7339258515 YOGESWARI HR Kindly call to schedule your Interview Mention in Resume (NIVARTHANA) Refer your Friends

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0.0 - 5.0 years

1 - 3 Lacs

Pune

Work from Office

Location:- 2nd Floor, Brahma Rooftop Hotel Building, Opp to Podar School Katraj-Navale Bridge Road Pune 411046 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 10,000 in-hand to 15,000 CTC plus incentives. Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact : - HR Shubham :- 9158966430

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Openings for Voice BPO international UG Freshers also can apply 5 days work 2 week off Bangalore location US shift, rotational off salary upto 3.5 LPA to 5.5LPA Call : HR Pavithra @ 9538804043(call or whatsapp)

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0.0 - 5.0 years

1 - 3 Lacs

Pune

Work from Office

Process- Loan Recovery, Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- 11k to14k+ incentives Experience- Upto 14k to 16k in hand + incentives. Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate . How to Apply: To schedule your interview, simply: Call or WhatsApp your CV to: HR Kashish:- +917796426975

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0.0 - 3.0 years

2 - 3 Lacs

Kolkata

Work from Office

Hello Job-Seekers!!! Greeting from ShiningstarsITPL!!! Hiring for International BPO Voice Process | Freshers & Experienced Are you a skilled communicator with a passion for customer service? Join a dynamic and growing international BPO team in Kolkata. We're hiring for Inbound and Customer Service Voice Processes with excellent career growth opportunities! Job Locations: Roles Open: Customer Service Executive Inbound Voice Process International Voice Process Customer Support Eligibility Criteria: Qualification: Minimum HSC Pass / Graduate Experience: Freshers & Experienced BPO candidates (with complete documentation) Age Limit: 18 to 38 years Communication: Excellent verbal English communication is mandatory Degrees Not Eligible: Technical & Hotel Management degrees Location Restriction: Self-traveling or candidates outside company transport boundary are not eligible Job Requirements: Willingness to work in night shifts & rotational shifts (2 rotational offs/week) Comfortable with customer service & sales-based campaigns Typing speed of 30 WPM with 90% accuracy SVAR score of 55+ Salary & Benefits: Up to 3 LPA + Night Shift Allowance (03,000) + Night Home Drop Growth opportunities within the organization Interview Timings & Mode: Face-to-Face | 3:00 PM to 4:30 PM How to Apply: Interested candidates can walk in for the interview at the respective locations and timings mentioned above. Please ensure all educational and experience documents are carried for verification. For any further queries or to get your interview aligned please give a call on Kaynat - 8957778258 connect on this no. Please allow us time to revert and request you to drop either a text or drop your resume over the same number. Don't miss this chance to build a rewarding career in the BPO industry! Apply now and take the first step toward success. Thanks & Regards Kaynat Khan Team Leader ShiningstarsITPL

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0.0 - 2.0 years

1 - 2 Lacs

Bengaluru

Work from Office

We're hiring for Work from Home!!! We're looking for a customer support voice process Experience:- minimum 6 months Location:- work from home Language:- English mandatory + Hindi/Kannada 3 months contract base Salary:- up to 20k ctc 6 days working, 1 rotational off Qualification:- Graduation Shift:- 24/7 Requirements:- * Laptop - i5 processor, 8GB Ram, windows 10 * Wifi, USB headset Drop your cv on 9651848158 HR Suhail

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

-Process- Loan Recovery, Collection Voice Process -Experience- fresher/experience -Good communication skills in Hindi & Marathi and Basic English -Salary: Fresher- Upto 12k in hand + incentives -Experience- Upto 16k in hand + incentives. Required Candidate profile HSC is mandate Round of interview : HR, Ops. Schedule Your Interview Today! We are hiring Interested candidates can apply by directly to our HR Contact HR Kashish :- 7796426975 WhatsApp: Send your CV Perks and benefits Career Growth With Good Incentives.

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1.0 - 2.0 years

0 - 2 Lacs

Mumbai, Vasai, Thane

Work from Office

1) Responsibilities: a) Resolving Customer Issues: Customer Service Executives handle customer inquiries, complaints, and requests. They aim to resolve issues promptly and efficiently. b) Liaison with Other Departments: They collaborate with sales, production, and global logistics teams to ensure timely and cost-effective customer service. c) Inventory and Order Management: Prioritizing orders, adjusting schedules, and ensuring efficient scheduling and routing for on-time deliveries. d) Budget Management: Managing the market budget for logistics operations. e) Customer Collaboration: Establishing a strong customer collaboration process. f) Reporting: Providing regular reports to the Area Vice President. g) Meeting Customer Expectations: Committed to meeting current and future customer requirements. h) Cost Estimation: Overseeing cost estimating processes within customer service. 2) Qualifications and Skills: 3) Education: A diploma or degree in logistics, supply chain management, or a related field is beneficial. 4) Experience: Proven experience in customer service or a similar role, preferably in the logistics industry. 5) Knowledge: Strong understanding of logistics and supply chain processes. Communication: Excellent communication, problem-solving, and interpersonal skills.

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1.0 - 3.0 years

2 - 2 Lacs

Madurai, Theni, Tiruchirapalli

Work from Office

Designation : Customer Care Executive Preferred : Female only Experience : Minimum 6 month above experience in Tele calling field Graduate : Any Degree Vacancy Districts : Theni, Dindigul, Trichy, Madurai, Sivagangai, Thanjavur, Tirunelveli Job Description: Ensure 100+ Tele Calling Every day & Pitching New customer for Gold Loans Lead Generation for cross sell product at Branch and ensure the conversion. Responding to customer service issues in a timely manner. Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. Maintaining accurate records and documenting all customer service activities and discussions. Participate in various customer service initiatives, improving customer satisfaction and loyalty. Learn and support the implementation of customer feedback mechanisms to enhance service quality. Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities Growth and Career Opportunities: A dynamic and supportive work environment where you can build a long-term career in customer service and relationship management. Excellent career growth opportunities in a leading organization with a proven track record. Performance-driven rewards and incentives that encourage and recognize your contributions Contact : Mail id - hrmmltn@muthootmoney.in Call ( or ) Whatsapp - 9787668324 , 9600258785

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Role & responsibilities: - Salary:- 12,200 Inhand + Unlimited Incentives - Immediate Joining - Freshers & experience both can apply - Basic communication in Marathi, Hindi & English - Job Location: Viman Nagar Pune-411014 Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: Good Salary With Unlimited Incentives How to Apply: To schedule your interview Call or send your CV/Resume through WhatsApp Contact :- HR Priti :- 8421382934

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0.0 - 5.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

Work from Office

Qualification : HSC or Any graduate / Under graduate Work From Office Location - Viman Nagar, Pune Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / english Salary up to Fresher:- 12,000 to 14,000 + unlimited incenive Salary up to Experience :- 14,000 +16000 + unlimet incentive Regional Language Up To :- 18,000 + unlimited incentive Rounds of Interviews: HR round Operations round Interested candidates can reach out to HR Shital :- 9822963480

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0.0 - 5.0 years

2 - 3 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Hi, We are hiring for Domestic Customer support - Voice process Day Shift job Freshers and Experienced both can apply Work location - Chennai, Hyderabad Direct walkin interview Sunday fixed off Max Sal 30k take Home + Incentives Immediate joining required Pls call Mamta 9176149292 for more info Thanks, Mamta 9176149292

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1.0 - 6.0 years

3 - 5 Lacs

Gurugram, Delhi / NCR

Work from Office

Answer inbound calls and respond to customer queries Provide product information, resolve complaints, and assist with orders, returns, and tracking Follow compliance and quality standards during every interaction Aarav @7827642775 / 8294897343 Required Candidate profile UG/ Graduates with 1 year of international Experience in voice-based customer service can apply. Excellent verbal communication skills in English Candidate should be comfortable working in 24*7 shifts Perks and benefits Good incentives career growth. 5 days working.

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0.0 - 2.0 years

1 - 2 Lacs

Hyderabad, Chennai

Work from Office

Good communication skills, interact with customers over a call to understand the queries and concerns for more information Required Candidate profile Qualification : 12th to Any Degree Location : Hyderabad , Chennai Languages: Telugu , Tamil, Hindi , Malayalam , Kannada Immediate joiners prefer Sadhana Hr (6379312487) Perks and benefits ESI & PF and Incentive available

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