4244 Inbound Calls Jobs - Page 41

Gurgaon-based domestic bpo is hiring for a customer support profile any grad or undergrad with or without experience. can apply, salary upto - 25k in hand, 6 days a week working, excellent comms skills required contact priya - 9266536764

Are you passionate about customer service? Ready to kickstart or grow your career in the BPO industry? Firstsource is conducting a Mega Walk-in Drive for enthusiastic individuals to join our Voice Process Team . Roles & Responsibilities: Handle inbound/outbound customer queries efficiently Provide accurate information and resolve customer issues over calls Maintain a high level of professionalism and customer satisfaction Update customer records in the system accurately Eligibility Criteria: Educational Qualification: Minimum: 10+2 / Diploma / Any undergraduate degree Not Eligible: B.Tech, B.E, B.Sc, and Postgraduate freshers are NOT eligible Candidates from B.Tech, B.E, B.Sc, and PG domains must have a minimum of 1 year of experience in any field to apply Language Skills: Good communication skills in English (mandatory) Experience: Freshers (except those from restricted domains mentioned above) Experienced candidates in customer support/BPO preferred What We Offer: Competitive salary & incentives Performance-based growth opportunities Supportive work environment Training & development programs Documents to Carry: Updated Resume Government ID Proof (Original) If interested please contact HR-Kanak Kumari Contact no.6361345172 or mail your resume to kanak.kumari@firstsource.com Total rounds=4 1. Ai bot call 2. HR Screening 3. Assessment Round 4. Final Managerial Round Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Virtual interviews Hiring for under graduate freshers and experienced International process 5 days fix day shifts 2 rotational offs Excellent communication mandatory Contact drop cv on 8826770027 - Shivam 7428370506 - Ritu

Responsibilities: * Meet daily/weekly sales targets through outbound calls * Maintain customer database accuracy * Cold call leads, close deals * Report on lead quality & conversion rates * Schedule appointments & demos

Hi All, Greetings from Movate Technologies (formerly known as CSS Corp)! We are currently hiring for the International Voice Process - Tech & Non Tech role. If you are interested or know someone who might be, feel free to reach out. mail id :nivya.avinash@movate.com SEND updated CV to the same Mail id Roles & Responsibilities: • Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Devices. • Ensure resolution provided in the first interaction with the customer • Acquiring knowledge about the newly released products and recent updates. • Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service • Position and sell Premium support contracts to customers based on their support entitlement.

Company Description As India's largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users With a dominant market share of over 93% in the digital insurance aggregator space and annual premium collection exceeding 15,000 crore in FY24,Join us on our mission to make insurance simple, accessible, and effective for all. Role Description The Leader is responsible for overseeing and managing a team of Customer Service Representatives to consistently meet and exceed SLA targets. This role involves coaching, motivating, and mentoring team members, monitoring their performance, and implementing effective customer service strategies. Acting as the primary point of contact for the customer service team, the Leader ensures the achievement of key objectives while maintaining a high standard of customer satisfaction. Key Responsibilities: Supervise and mentor a team of customer service executives handling inbound calls. Manage team performance through regular feedback, coaching, and performance reviews. Ensure effective rostering and shift management for optimal coverage. Ensure prompt, courteous, and accurate responses to all customer inquiries. Monitor calls to ensure quality and adherence to customer service standards. Handle escalated calls and resolve complex customer issues efficiently. Monitor daily service levels and call metrics (AHT, CSAT, FCR, etc.) Analyze call trends and provide insights to improve process efficiency. Ensure adherence to standard operating procedures (SOPs) and compliance policies. Identify training needs and assist in delivering training sessions. Drive continuous learning and skill development within the team. Prepare daily/weekly/monthly performance reports. Share actionable insights with management to improve customer service operations Qualifications: Bachelors degree in business, marketing, or a related field (or equivalent experience). 8+ years of customer service experience, with at least 5 year in a leadership or supervisory role. Strong leadership and people management skills Excellent communication and interpersonal skills Problem-solving and conflict resolution abilities Proficiency in CRM tools and call center technologies Analytical mindset with data-driven decision-making Preferred Qualifications: Experience in a specific industry related to the company products or services. Knowledge of customer service techniques and methodologies. Compensation and Benefits: Competitive base salary plus performance-based incentives. Health insurance , Unlimited Incentives. Interested candidates may please reach out to HR Himanshi Verma at 9069719390 or drop their updated CV at himanshiverma@policybazaar.com Regards, Himanshi Verma || Human Resource 9069719390

HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support and Sales Executives for our dynamic BPO in Gurgaon. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Location - GURGAON (Sector 18) Process- Customer Support Executive Shifts - Rotational Shifts Working Days - 6 days Mode Of Interview -Walk-in Interview. Qualification - Only Graduates can apply. Eligibility - Freshers and Experienced both can apply Salary - 23k CTC to 25K CTC ********************************************************************************************* Location - GURGAON (Sector 58) Process- Inside Sales Executive Shifts - Day Shifts Working Days - 6 days Mode Of Interview - Walk-in Interview. Qualification - Undergraduates and Graduates both can apply. Eligibility - 6 Months of BPO experience is mandatory. Salary - 22k CTC to 28K CTC Perks - Unlimited Incentives + Shuttle Facility. ********************************************************************************************** Key Responsibilities: For Customer Service Role Handle inbound and customer queries via calls.. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. For Sales Role - Make outbound calls to the customer to sell the product. Drive revenue growth by building relationships, managing accounts, and closing deals. Requirements: Graduate & undergraduates both can apply Good communication skills in English. Should be immediate joiner. For females it's a pure day shift, and for boys any 9-hours rotational shift. Candidates should be comfortable with working from the office . To get your Interview aligned connect with me directly on the number given below, and share their resume on the same number. Deepanshi Pathak - 8090893336 Akanksha - 8090909717 Kashif - 8090909720 Regards, Deepanshi Pathak Team Lead - HR Recoup Info. #noida #gurgaonjobs #jobs2025 #immediatejoiner #freshers #graduate #undergraduate #naukri #experience #customersupport #customerservice #delhijobs #bpo #bpocallcenter #nonvoice #chatprocess #voiceprocess #blendedprocess #sales #insidesales #insurancesales #leadgeneration #revenue #b2bsales #b2csales

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @9606521172 / 9901777673 / 6364808230 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

We are looking for Voice Blended & Chat Process - Inbound (International) who has prior experience in international UK/US/AUS voice process. Freshers are also welcome with good communication skills Job Location: Gurgaon CTC - Upto 20K Inhand - 35K Inhand + 10k Benefits (Depending on Experience & Skillset) Eligible candidates can connect with us at Call/ WhatsApp 9147047909 9147047908 7290845078 8882138273 5 Days Work from Office (Both side transport) Work Experience- 0-5 Years Job Description: Customer service through calls. Ensure timely and accurate service delivery at defined productivity levels. Build client and domain knowledge to be able to deliver resolution in the first conversation. Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort. Maintain internal and client level delivery quality on calls, chats and email conversations. Adhere to customer service attendance and accountability policies. Execute issue / query resolution and ensure proper documentation and follow-up. Identify, share and support operational improvements. Relevant Experience Excellent communication skills. Should be flexible to work in rotational shifts. Proficient in computer usage and basic knowledge of MS Office. Defined career roadmap that offers growth opportunities. Performance based incentive program. Investment in talent development and skills enhancement. Work life balance with any 5-day work week. Collaborative environment with best-in-class professionals. Category International customer service Voice Working Conditions Flexibility to work in 24*5 shifts (5 days working) Education Skills - Graduate Undergrad & Post Graduate can Apply

Job description 5 days Working: 2 days rotational shifts and off: Noida Location: Work from office Smooth interview process, Immediate joiners required. About the Role: We are seeking enthusiastic and customer-focused individuals to join our dynamic Customer Support team. As a Customer Support Associate (Voice/Non-Voice Process) , you will be the first point of contact for our customers, providing exceptional service and resolving their queries efficiently. Key Responsibilities: Handle inbound and outbound customer calls professionally. Address and resolve customer queries, issues, and concerns with empathy and accuracy. Provide product/service information and support. Maintain detailed records of customer interactions. Work effectively in a fast-paced, rotational shift environment. Skills and Qualifications: Excellent verbal communication skills in English (additional languages are a plus). Strong problem-solving and active listening skills. Ability to work flexible shifts, including weekends and holidays. A customer-centric attitude and willingness to go the extra mile. Please walk-in at the location mentioned below: A8, Knowledge Boulevard, 1st Floor, Tech Mahindra, Sector 62, near IMS Noida, Noida, Uttar Pradesh. (Near to Noida Electronic City metro station, Blue line DMRC) Why Join Us? Competitive salary and incentives. A positive, supportive work environment. Growth and learning opportunities. If you have a passion for delivering excellent customer service and thrive in a dynamic setting, wed love to hear from you! Immediate joiners Preferred: Contact us immediately at HR Dipti- 7903949583 HR Himanshi- 7983513155 HR Mohini- 8448716839

Process - International Voice Process >Any Grad with excellent communication skills can apply >Freshers up to 3.5 LPA >Rotational Shifts (Including Night Shifts) 5 Days Working Call Vanshita- 9910807579 Required Candidate profile Candidates should have good communication skills and comfortable for night shifts . Candidates should be an immediate joiner Perks and benefits Incentives Cabs

Shift Timings- Night Shift|Management Level- A| Travel - NA The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. He/she must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus. Analyst Role and responsibilities: Interaction with Techs in field to provide them real time support Checking status of services on account in diagnostic tools Ensure to take appropriate steps to resolve customer's problems Troubleshooting of technical issues related to customers services Tier 1.5 support Communicate effectively and close looping with client in case of observations Updating status in internal as well as client tools Meet process expectations with high quality standards and adherence to SLAs Candidate shall adhere to the information security requirements Keep a track of all technicians with regards to the jobs assigned to them Call up customers in case of any delays or to confirm appointments Answer inbound calls from technicians and/or customers Provision equipments on customers accounts once the technician has installed them Audit work orders for accuracy and make corrections if required Check for signal levels on all equipment and certify jobs as completed Call up technicians to verify their status if they are taking longer on the job Call up customers one hour prior to their appointment window end time to confirm the technician visit time Call up customers to verify if they are home or not and take another appointment in case of customers being away Add equipment to account in case there is any work order error or if the customer decided to switch some equipment Coordinate with technicians and re-assign jobs if some technicians are unable to make it to their appointment Reschedule jobs based on available schedule of customers and technicians Ensure customer satisfaction by understanding their needs and customizing the solution Coordinate with DOJ/DOI team in case of any issues with regards to provisioning or adding equipment Fill up the completion report and share with the APM/PM on a daily basis Collate and share information for all appointments that are cancelled Technical and Functional Skills: Good communication and interpersonal skills Ability to quickly and efficiently assimilate process knowledge Good at problem solving and root cause analysis Professional in conduct/behavior, appearance and communication Understanding of web technology and cable setup Needs to have ability to adapt to perpetual changes as per Business requirement. Must be reliable in terms of attendance and timing Flexible for 24X7 Shifts (Night shifts) Ability to multi-task- For Extake notes while on the call etc. Ability of analyzing information and evaluating results to choose the best solution and solve problems Basic Knowledge of excel Experience in Troubleshooting related process Experience in cable or telecom industry Ability to analyze information and evaluate results to choose the best solution and solve problems Location - Navi Mumbai,Thane,Mumbai,Chandigarh,Mohali,Pune,Mumbai,India,Gurugram,Coimbatore,Mumbai Suburban,Bengaluru,Dombivli,Chennai,Chand,Panchkula,Pimpri-Chinchwad,Panvel,Ulhasnagar,Kharar,Hyderabad, Pune, Mumbai, Gurugram, New Delhi, Chennai, Hyderabad, Noida, Ahmedabad,Bhiwandi,Manesar,Tiruppur,Andheri,Whitefield,Kalyan,Tambaram,Secunderabad,Noida,Greater Noida,Gandhinagar, Vashi, Dombivli, Navi Mumbai, Panchkula, Thane, Mohali, Kharghar, Gachibowli, Manesar, Delhi, Belapur, Kalyan, Panvel, Borivali, Dwarka, Palakkad, Kandivali, Indiranagar, Ulhasnagar, Sohna, Faridabad, Ghaziabad, Indirapuram, Airoli, Andheri, Koramangala, Badlapur, Kukatpally

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 11k in hand + incentives Experience- Upto 16k in hand + incentives. Rotational Week Off Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate Job location:- Karishma chowk Kothrud , Pune. To schedule your interview Call or send your CV through WhatsApp HR Dhanshree:- 9765799435

Process- Loan Recovery, Collection Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 11k in hand + incentives Experience- Upto 16k in hand + incentives. Rotational Week Off Rounds of interview : HR, Ops. Preferred candidate profile HSC is mandate Job location:- Karishma chowk Kothrud , Pune. To schedule your interview Call or send your CV through WhatsApp HR Dhanshree:- 9765799435

Greetings From Scorelabs! Responsible for making outbound calls and answering inbound Build a strong relationship/trust with customers by understanding the customer requirements and suggesting the right product to the Customers Required Candidate profile Age 30yrs below Freshers & Experience both are Eligible Should be Fluent in English & Hindi Work Locations Would Be Hyderabad Call Hr Gowri - 9703822564

Job Title: Customer Service Executive BPO (250+ positions) - Immediate Offer on Selection, Walk-in Now Location: Radical Minds Technologies , C-46, Sector 57, Noida Department: Customer Experience / Contact Center Shift Timing: 8:00 AM to 8:00 PM (Rotational within this window) Employment Type: Full-Time Job Summary: We’re hiring enthusiastic and customer-focused professionals to join our team as Customer Service Executives! If you love helping people and can handle conversations with empathy and clarity, this is the role for you. Experience in BPO or customer service preferred Freshers with strong communication skills are also welcome! Key Responsibilities: Interact with customers via phone Provide prompt, professional, and empathetic assistance Resolve customer issues and escalate where necessary Log customer interactions in CRM tools accurately Ensure high levels of customer satisfaction Meet targets like quality scores, AHT, and CSAT Stay informed about company products and policies Qualifications & Skills: Graduate / Undergraduate (any stream) 6 months – 2 years of BPO or customer service experience preferred Freshers with strong communication and a service mindset may apply Good spoken & written English (additional language skills are a plus) Basic computer skills and CRM familiarity Calm, confident, and solution-oriented approach Working Hours: 6 Days Working (1 weekly off as per roster) Rotational shifts between 8:00 AM and 8:00 PM WALK-IN INTERVIEW DETAILS: Venue: Radical Minds Technologies , C-46, Sector 57, Noida Days: Monday to Saturday Time: 10:00 AM to 5:00 PM

Outbound & Inbound voice process. Candidate should be 12th Pass or Graduate Candidate should be comfortable for Noida Location Should be good in Hindi & basic English Looking for Immediate Joiners HR MANSI -9289073861

We are looking for a highly motivated Telecaller Executive to handle inbound and outbound calls, engage with potential customers, and generate leads. The ideal candidate should have excellent communication skills, a persuasive attitude, and the ability to handle customer inquiries professionally.

* Process: Education Counselor (Distance Education) * Salary :- Upto 45K Exp :- 6 Months Any Sales Experience *Job Descriptio n:* Making at least 60-80 Cold Calls per day Source new sales opportunities through inbound lead follow-up and outbound cold calls. Understand customer needs / requirements and pitch a suitable program Counselling over the phone & giving appropriate information • Counselling, Interacting with students and Parents. Converting inquiries into admissions. Responsible for student admission and achieve their targets • Close sales and achieve monthly quotas Support students one on one in their selection of course, application process and meeting application deadlines. Should be able to assist students in obtaining the necessary documentation needed for the application process. Provide students, parents, and guardians with information regarding admissions requirements and processes, enrolment process or other procedures. Coordinate systematic and efficient handling of applications and communications with parents of student applicants. Maintaining Sales Calls in the CRM & report it on daily basis Reporting to Management To schedule your interview call or send your CV through WhatsApp HR Dhanashri :- 7796426785

We are hiring for International Customer Service Support in Thane, Maharashtra Freshers and experienced Eligible. Immediate Joiners Experienced salary: 30k - 42k in hand + incentives. WhatsApp HR Sahil 7599810837 Required Candidate profile Rotational shifts 5 days working, 2 days off Work from the office Both side cab Immediate Joiner Only

Greetings From Scorelabs Inc ! Fresher/Experience into Outbound Voice Domain. Should have excellent communication skills. Both Graduates & Under Graduates can apply. Responding promptly to customer inquiries. Required Candidate profile Qualification - Graduates & Undergraduates Any one Freshers/Experienced Should have good communication English +Tamil / Malayalam Call Hr Bhargavi - 9183394454

Job Opportunity Immediate Joining! Position: Multiple Openings Location: Airoli, Navi Mumbai Salary: 15,000 20,000 + Monthly Incentives (Based on Interview) Role & Responsibilities: Perform day-to-day job duties as assigned (Details to be discussed during interview) Communicate effectively in Marathi, Hindi, and basic English Work in a fixed day shift environment Eligibility Criteria: Minimum Qualification: 12th Pass Freshers & Experienced candidates are welcome Basic computer knowledge is a must Immediate joiners preferred Perks & Benefits: Fixed day shift PF + ESIC & other employee benefits Incentives based on performance How to Apply: Send your CV via WhatsApp For More Details, Contact HR Akshada:- 9822472894

We are hiring for the position of Tele-calling Executive Roles and Responsibilities: Approaching and explaining to people about assigned Client NGOs in a clear and interesting way. Explaining people about current campaigns of client NGOs and motivate them to support financially. Achieve the target given by the line manager.

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894 Perks and benefits Competitive Salary

Urgent Opening for Education Counsellor / Academic Counsellor - Salary: 20,000 To 35,000CTC - Performing counselling for interested candidates by making outbound calls. - For more information Apply Now... Required Candidate profile Qualification: Any Graduate Job Location: Baner & Aalandi To schedule your interview send your CV through WhatsApp (number mentioned below) Hr Ashwini:- 9923656681 Perks and benefits Performance Bonus and growth opportunities.