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PwC Service Delivery Center
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IN_Senior Associate_Salesforce Marketing Cloud_Enterprise Apps-SFDC

IN_Senior Associate_Salesforce Marketing Cloud_Enterprise Apps-SFDC

PwC Service Delivery Center

4 - 8 years

14 - 19 Lacs

bengaluru

Posted:None| Platform:

Apply

Skills Required

data analysis design review analytical consulting javascript sms html product design sql salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

& Summary

Those in Salesforce user experience at PwC will focus on providing consulting services for enhancing the user experience of various applications. You will analyse user needs, design intuitive and userfriendly interfaces, and offer guidance and support for improving the overall user experience. Working in this area, you will enable clients to optimise user engagement, increase user satisfaction, and achieve their strategic objectives.

Responsibilities

67+ years of experience working with clients delivering marketing campaign solutions using Salesforce Marketing Cloud. Software development background experienced with development languages and frameworks e.g HTML, CSS, SQL and JavaScript. Strong knowledge of the Salesforce platform and it s data model Strong knowledge of Ampscript, text and HTML emails, landing pages, SMS and MMS messages, and push notifications from Mobile Push. Proven working experience using various marketing cloud components Cloud Pages, Email Studio Social Studio, Advertising Studio, Web Studio, Journey Builder, Audience Builder and Content Builder. Knowledge of Marketing Cloud Best Practices

Mandatory skill sets

Understanding business requirements, creating specifications, designing marketing journeys and email templates, developing campaigns and managing end to end delivery. Create and manage SFMC Cloud Pages and use audience builder data in journeys Design, develop and debug custom solutions Define segmentation criteria for batch and trigger emails/SMS campaigns and conduct A/B testing. Create data extensions using SQL scripts by analyzing the campaign requirements. Provide ROI details to various stake holders. Participate in daytoday business as usual activities, including but not limited to campaign improvements, bug fixes, data analysis and reporting.

Preferred skill sets

Salesforce Marketing Cloud

Years of experience required

4 to 8 Years

Education qualification BE/B.Tech/MBA/MCA/M.Tech

Education

Degrees/Field of Study required Bachelor of Engineering, MBA (Master of Business Administration), Bachelor of Technology

Degrees/Field of Study preferred

Required Skills

Salesforce Marketing Cloud

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Creating MockUps, Creativity, Customer Experience (CX) Strategy, Design for Usability, Design Review, Design Thinking, Digital Customer Experience, Embracing Change, Emotional Regulation, Empathy, Experience Design, Graphic Artistry, HumanCentered Design, Inclusion, Intellectual Curiosity, Interface Management, Iterative Design, Learning Agility, Optimism, Product Design {+ 17 more}

Travel Requirements

Available for Work Visa Sponsorship

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IN_Senior Associate_Salesforce Marketing Cloud_Enterprise Apps-SFDC