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IN_Senior Associate_L2/L3 Support_GDC MS Engg_Advisory_Kolkata

3 - 7 years

6 - 10 Lacs

Kolkata

Posted:3 months ago| Platform: Naukri logo

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Skills Required

Data analysis Product innovation Senior Associate L2 Performance optimization Process enhancement microsoft digital transformation Software solutions Advisory Technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Technical Support Deliver Level 2 and Level 3 support by tackling complex technical issues and ensuring swift resolution. 2. Data Analysis Perform detailed data analysis to pinpoint opportunities for process enhancement and performance optimization. 3. Deployment and Configuration Azure Infrastructure 4. Documentation and Reporting Accurately document processes, track performance metrics, and prepare comprehensive reports. 5. Client Interaction Leverage strong communication and clientfacing skills to effectively engage with stakeholders and meet their needs. 6. Collaboration Collaborate effectively within a team setting, providing support for enterprise technical support, IT functions, or technical engineering. Mandatory skill sets Proficiency in handling Azure Infrastructures and managed ETL related deployments. Experience with AAS is beneficial. Preferred skill sets Certification in one is mandatory (AZ 104 / AZ 204) Strong skills in documentation and reporting. A team player with the flexibility to work in rotational shifts and on weekends. Mandatory skill sets L2/L3 Support Preferred skill sets Proficiency in handling Azure Infrastructures and managed ETL related deployments

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