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Home
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Kambaa Incorporation
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Implementation Specialist (Preferred immediate joiners)

Implementation Specialist (Preferred immediate joiners)

Kambaa Incorporation

2 - 4 years

3 - 6 Lacs

coimbatore

Posted:1 week ago| Platform:

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Skills Required

erp implementation software implementation freshworks suite expertise hubspot crm/marketing hub crm implementation freshdesk sap erp implementation saas applications integration & data migration client communication & training

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role

Implementation Specialist

Key Responsibilities

Lead
end-to-end implementation
of Freshworks and HubSpot solutions for clients.
Work closely with clients to
gather business requirements
and map them to system functionalities.
Configure workflows, pipelines, automation rules, and reporting dashboards.
Manage
data migration, integrations, and third-party tool connections
.
Provide
product training and best practices
to client teams.
Collaborate with internal teams (Sales, Customer Success, Technical Support) to ensure seamless delivery.
Troubleshoot implementation issues and provide proactive solutions.
Maintain
documentation of processes, configurations, and customizations
.
Stay updated on
new features/releases
in Freshworks and HubSpot and recommend optimizations.

Qualifications & Skills

2 to 4 years of experience
in CRM/Helpdesk/Marketing Automation implementation.
Proven experience in
Freshworks Suite (Freshdesk, Freshsales, Freshservice)
and
HubSpot CRM/Marketing Hub
.
Strong knowledge of
CRM workflows, sales pipelines, and automation
.
Hands-on experience with
API integrations, webhooks, and third-party tools
is a plus.
Excellent
analytical, problem-solving, and communication skills
.
Ability to manage multiple projects and deadlines simultaneously.
Client-facing experience with strong presentation & training skills.

Preferred

Freshworks or HubSpot certifications is plus
Experience with SaaS implementation in
B2B environments
.

Why Join Us?

Opportunity to work with leading SaaS platforms.
Exposure to diverse client industries and business challenges.
Collaborative work culture with career growth opportunities.

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