Implementation Manager - Freshers

We’re Hiring: Implementation Manager (Freshers/Non-IT career interested candidates preferred)

Location: Trivandrum, Technopark Phase 1

Role type: Full-time

Experience: 0 to 1 year

Salary: - 8 LPA

About the Role:

Join our Implementation Team and kick-start your career in healthcare technology delivery. You’ll learn our ERP product, understand hospital workflows, and help onboard & train implementation engineers under senior guidance.

Key Responsibilities

• Participate in structured training to learn healthcare ERP modules (Billing, Lab, EMR, etc.)
• Understand hospital workflows and compliance standards such as NABH
• Shadow senior team members during client implementations
• Maintain and update onboarding materials, SOPs, templates, and checklists
• Assist in creating and improving training content (slides, videos, FAQs)
• Document challenges, feedback, and resolutions from field projects
• Support onboarding and internal training for new engineers
• Conduct mock demos and sandbox configurations for practice sessions
• Track training progress using structured checklists
• Learn technical deployment basics and data preparation steps
• Collaborate with project managers and client-side stakeholders
• Participate in team retrospectives and identify process improvement areas

What We’re Looking For:

* Recent graduate in non-IT streams, IT stream candidates with interest in non-IT career can also apply.

* Quick learner with strong logical reasoning

* Excellent written & verbal communication

* High attention to detail & proactive in documentation

* Interested in healthcare processes & ERP delivery

How to Apply:

If this role excites you and you believe you’re a match, we’d love to hear from you. Send your resume to careers@shmsolutions.in or DM

For full JD & details, please refer: https://technopark.in/company-job-listing/JOB-69-23419

Company website: www.shmsolutions.in