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Prutech Solutions
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Immediate opportunity For Salesforce Architect-Bangalore!!

Immediate opportunity For Salesforce Architect-Bangalore!!

Prutech Solutions

10 - 19 years

|

19 - 34 Lacs

Posted:1 month ago| Platform:

Apply

Skills Required

Salesforce Service Cloud Omni Channel Copado Salesforce Integration Salesforce integrations architect Vlocity

Work Mode

Hybrid

Job Type

Full Time

Job Description

PruTech Solutions!!!

Salesforce Architect role..

Exp:10+Years

Location:Bangalore

Notice period:immediate/20days

JD:

812 years of Salesforce experience, with 3+ years in a Salesforce Architect role.
Strong hands-on expertise in Service Cloud, including Case Management, Omni-Channel, Knowledge, Entitlements, SLAs.
Telecom domain experience: customer care flows, service provisioning, issue resolution, and SLA compliance.
Proven integration experience with Tillio, CTI, IVR, and contact center systems.
Experience with Salesforce integrations (REST/SOAP APIs, middleware like MuleSoft or Boomi).
Proficiency in Tableau for creating reports and visualizations using Salesforce data.
Strong delivery orientation with the ability to develop and roll out features quickly.
Familiarity with DevOps tools like Copado/Gearset, and Agile delivery methodologies.
Salesforce certifications: Service Cloud Consultant, Application Architect, Integration Architect (preferred).

sravani.nelluru@prutech.com

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