IGT Solutions: - Mega Drive For Chat professionals || BPO

IGT Solutions

1 - 4 years

1 - 4 Lacs

bengaluru

Posted:7 hours ago| Platform:

Apply

Skills Required

customer support international chat process chat process cca blended process international call center cse customer care customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Mega Walk-In Drive IGT Solutions

Greeting from IGT Solutions

We are hiring for Chat Process and looking for immediate Joiners Interested candidates can directly be walk-in to our office.

Job Responsibility:

Understands the various computer screens and how to utilize them effectively
Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff
Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance
Adheres to all company and specific Contact Center policies and procedures
Completes any work as assigned by Management

Knowledge, Skills and Other Abilities:

Strong process orientation
High energy, High Integrity & Work Ethics
Strong interpersonal skills & ability to communicate effectively
Strong problem-solving skills.

Educational & Essential Experience:

Bachelor's Degree
6 Months BPO chat experience - Mandate
Excellent Written and spoken communication, business technical writing
Computer Skills ability/experience using computer applications
Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a Chat environment (Chat/Email)

Interview Rounds:

HR Round
Versant Test Round /VNA Round
Operations Round

Compensation

Documents to Carry

Updated Resume
1 Passport Size Photograph

How to Apply

Contact Information: Sonam Singh

WhatsApp Number: 9953150816

Mail Id: sonam.singh1@igtsolution.com

walk in

Location : 4th Floor, MSR North Tower, MS Ramaiah North City,

Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045

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