Job
Description
About The Role
Skill required: Delivery - Digital Strategy and Transformation
Designation: I&F Decision Sci Practitioner Senior Mgr
Qualifications:Any Graduation
Years of Experience:16 to 25 years
About AccentureCombining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com
What would you do Within Operations, our Sales Operations Transformation team is rapidly expanding. We take a bold and modern approach to sales excellencecombining deep operational expertise, cutting-edge technology, and data-driven insights to optimize sales performance and empower go-to-market teams to succeed.As the Team Lead, and a key member of the Sales Operations Transformation team, this role focuses on leading transformation and optimizing the sales operations functions of external clients by reimagining existing delivery processes and operating models. The resource will work on transformation across end-to-end sales lifecycle processes and lead initiatives that enhance efficiency, effectiveness, customer experience and insight-driven decision-making
What are we looking for Sales Operations Functional Expertise:Deep understanding of end-to-end sales lifecycle processes including Sales Support, Pricing & Quoting, Bid & Proposal Management, Contract Lifecycle, Order Management, and Incentives. Sales Transformation Experience:Proven experience in leading or supporting large-scale sales operations transformation projectspreferably for external clientswith a focus on process standardization, consolidation, and operating model redesign. Technology & Automation Proficiency:Familiarity with CRM (e.g., Salesforce), CPQ tools, workflow automation, RPA platforms, and AI/GenAI/Agentic AI solutions to streamline operations and enhance productivity. Analytical & Data-Driven Mindset:Strong skills in data analysis, business intelligence, and visualization using tools like Power BI, Tableau, or equivalent. Ability to generate actionable insights and drive decision-making. Stakeholder Management Consulting & Communication Skills Leadership & Team Development Innovative & Future-Focused
Roles and Responsibilities: Lead strategic, transformational projects aimed at delivering measurable improvements in business outcomes through operational and technological excellence. Manage the complete project lifecyclefrom inception to executionensuring the successful integration of technology and functional delivery, aligned with stakeholder expectations. Define and drive solution strategy, evaluating scalability, fit, and replicability across multiple workstreams and functional areas to ensure long-term impact. Collaborate with global, cross-functional, and specialized teams to achieve shared goals and deliver best-in-class outcomes for clients. Own key project components, including staffing, financials, timelines, and milestone tracking, ensuring seamless execution within defined parameters. Engage and communicate effectively with senior client stakeholders and Accenture leadership to provide updates, flag risks, and secure ongoing buy-in. Continuously explore innovative approaches and emerging technologies, including automation and AI, to maximize value creation and return on investment. Actively lead process improvement and reimagination efforts, leveraging technology to enhance efficiency, productivity, and customer experience. Develop and adapt new solutions, using existing methods and frameworks where applicable to meet evolving business needs. Monitor and manage team performance, ensuring high-quality outcomes aligned with defined KPIs and service levels. Conduct regular one-on-one conversations with team members to provide coaching, performance feedback, training support, and career development guidance. Foster a culture of continuous improvement by providing and seeking actionable feedback in all interactions. Ensure alignment with strategic direction set by senior leadership and translate those goals into actionable initiatives within your team. Interact regularly with offering leads, peers, and client stakeholders, ensuring effective collaboration and relationship management. Operate with autonomy in day-to-day responsibilities, while seeking guidance for complex or new challenges as needed.
Qualification
Any Graduation
