Job Requirements Role/Job Title : Sales Manager - Gold Loan Function/ Department : Gold Loan Job Purpose The role entails the responsibility of generating Gold loan business through different channels. It includes administering and training a team of DSTs to expand Gold loan business in that locality/branch. Roles & Responsibilities Ensuring Monthly Sales targets are meet with acquisition in NTB (New to Bank) and ETB (Existing to Bank) customers. Existing liability customers are pitched for Gold loans. Ensure month on month growth in EOP (Execution only platform) Assets for Gold loan business/per branch. Fee Income should be Minimum 1% of total disbursals. Customer Follow ups to be done at regular intervals for timely renewal of cases so as to ensure Minimum renewal pending cases. Co-ordination with valuers to be done time to time basis. Ensure most of the customers are aligned to pay valuation charges as per product norms. Ensuring healthy collections with Nil First Equally Monthly Installment /FPD and minimizing fresh flow in Bucket X. PSL(Priority sector lending) Tagging and should be aware about PSL norms. Helping branch liability team in Audits and ensuring proper communications to customer before any packet Opening. Conduct Marketing activities in the local market for generating NTB gold loan customers. Willingness to work extensively in the field and travel across the region on short notice. Carrying out ad-hoc activities as per the requirement of the department. Educational Qualifications Graduation: Any Graduate Experience: 0 to 2 years of experience in Gold loan sales. Show more Show less

Job Requirements Job Requirements Job Title: Teller Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Branch Operations & Branch Customer Service Department: Retail Banking > Branch Banking > Branch Location: Ratlam, Madhya Pradesh 457001, India IDFC FIRST Bank is seeking a highly motivated and customer-oriented individual to join our team as a Teller. As a Teller, you will be responsible for providing excellent customer service and performing various banking transactions for our customers at our branch in Ratlam, Madhya Pradesh. Key Responsibilities Greet and assist customers in a friendly and professional manner Process various banking transactions, including deposits, withdrawals, and payments Balance cash drawers and maintain accurate records of transactions Promote bank products and services to customers Resolve customer inquiries and complaints in a timely and efficient manner Adhere to all bank policies and procedures to ensure compliance and security Collaborate with other team members to achieve branch goals and targets Qualifications High school diploma or equivalent Previous experience in a customer service or cash handling role preferred Strong communication and interpersonal skills Ability to work in a fast-paced and dynamic environment Knowledge of banking products and services Proficient in basic computer skills Attention to detail and accuracy Additional Requirements Must be able to work full-time, including weekends and holidays Must be willing to undergo a background check and credit check Must be able to lift up to 25 pounds Join our team at IDFC FIRST Bank and be a part of a dynamic and growing organization. We offer competitive salary and benefits, as well as opportunities for career advancement. Apply now and become a valuable member of our team! Show more Show less

Job Requirements Role/ Job Title : Branch Manager-Micro Business Loan Function/ Department : Micro Business Loans Job Purpose The role entails scaling up the business for the Micro Business Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs. Roles & Responsibilities Target and Manpower planning for the branch. Ensure recruitment and training of manpower – Sales Manager/Branch sales manager & branch credit and collection manager and feet on street. Will be responsible for meeting disbursements targets month on month. Identifying business clusters with high potential and execute penetration strategies. Tracking and improving Manpower Productivity at all levels. Monitoring and mentoring the branch team. Keeping a regular track of competition and reporting new products / market developments to upstream. Managing product mix and branch profitability. Managing the bucket collection and overall portfolio management. Managing internal and external audit compliance. Education Qualification Graduation: Any Post-graduation : MBA, PGDM Experience : 5-10 years of relevant experience Show more Show less

Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service. Responsibilities Roles & Responsibilities: Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures. Responsible for branch operations and service delivery to the customers of a designated branch in our rural network. Data entry of application forms, creation of customer IDs, accounts, etc. File / document checking including KYC checking, application forms and loan document verification. Handling cash and clearing transactions. Maintaining good audit rating for the branch. Work towards ensuring best in class service delivery at the branch for external and internal customers. Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the branch such as compliance, Lending operations and operational risk. Oversee quality initiatives across operations team for optimization of processes in order to improve TAT and upgradation of SLAs. Employ tools such as automation and digitization to increase process efficiency. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 2 to 5 years of relevant experience in Banking or allied Business. Show more Show less

Job Requirements Role/Job Title : Sales Manager - Gold Loan Function/ Department : Gold Loan Job Purpose The role entails the responsibility of generating Gold loan business through different channels. It includes administering and training a team of Direct Selling Teams to expand Gold loan business in that locality/branch. Roles & Responsibilities Ensuring Monthly Sales targets are meet with acquisition in NTB (New to Bank) and ETB (Existing to Bank) customers. Existing liability customers are pitched for Gold loans. Ensure month on month growth in EOP (Execution only platform) Assets for Gold loan business/per branch. Fee Income should be Minimum 1% of total disbursals. Customer Follow ups to be done at regular intervals for timely renewal of cases so as to ensure Minimum renewal pending cases. Co-ordination with valuers to be done time to time basis. Ensure most of the customers are aligned to pay valuation charges as per product norms. Ensuring healthy collections with Nil First equated monthly installment / First presentation Default and minimizing fresh flow in Bucket X. PSL (Priority sector lending) Tagging and should be aware about PSL norms. Helping branch liability team in Audits and ensuring proper communications to customer before any packet Opening. Conduct Marketing activities in the local market for generating NTB gold loan customers. Willingness to work extensively in the field and travel across the region on short notice. Carrying out ad-hoc activities as per the requirement of the department. Proficient in MS - Word /Excel and power point Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situation. Educational Qualifications Graduation: Any Graduate Experience: 2 to 5 years of experience in Gold loan sales. Show more Show less

Job Requirements Role/ Job Title : Debt Manager-Flows-Commercial Vehicle Function/ Department : Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Roles & Responsibilities Responsible for managing and undertaking collections process for debts that have been assigned. Regularly track the portfolio for specific buckets for the assigned area. Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters. Responsible to allocate and achieve targets from agencies/ in house team. Regularly follow up with the default customers. Ensuring adherence to collection process and legal guidelines. Tracing out absconded default customers and initiate recovery process. Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases. Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis. Education Qualification Graduation: Any Experience : 2-5 years of relevant experience Show more Show less

Job Requirements Job Description: Relationship Manager-NRI at IDFC FIRST Bank Company Name: IDFC FIRST Bank Job Title: Relationship Manager-NRI Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > NRI Business > Sales Location: Ludhiana, Punjab, India IDFC FIRST Bank is a leading financial institution that is committed to providing innovative and customer-centric banking solutions. We are currently seeking a highly motivated and experienced Relationship Manager-NRI to join our Retail Banking team in Ludhiana, Punjab. As a Relationship Manager-NRI, you will be responsible for managing and growing the NRI (Non-Resident Indian) customer base of the bank. You will be the primary point of contact for NRI customers and will be responsible for building and maintaining strong relationships with them. Key Responsibilities Act as the primary point of contact for NRI customers and provide them with personalized banking solutions Understand the financial needs and goals of NRI customers and recommend suitable products and services Build and maintain strong relationships with NRI customers to ensure their long-term loyalty and satisfaction Proactively identify and pursue new business opportunities within the NRI segment Collaborate with other departments to ensure seamless delivery of services to NRI customers Keep up-to-date with the latest market trends and developments in the NRI segment to provide relevant and timely advice to customers Meet and exceed sales targets and contribute to the overall growth of the bank's NRI business Requirements Bachelor's degree in Business Administration, Finance, or a related field Minimum of 3 years of experience in retail banking, with a focus on NRI customers Strong understanding of NRI banking products and services Excellent communication and interpersonal skills Proven track record of meeting and exceeding sales targets Ability to build and maintain strong relationships with customers Knowledge of local market and cultural nuances of the NRI segment in Ludhiana, Punjab Proficiency in local languages will be an added advantage If you are a self-motivated individual with a passion for providing exceptional customer service and have a strong understanding of the NRI segment, we encourage you to apply for this exciting opportunity at IDFC FIRST Bank. Show more Show less

Job Requirements Job Title: Relationship Manager-Business Banking Function: Business Banking Job Purpose The role entails providing financial solutions to meet the working requirements of business banking customers and ensuring best-in-class relationship management and customer experience to become their banking partner of choice. The role bearer is responsible for asset NTB client acquisition along with liabilities and FX deepening. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. Roles & Responsibilities Responsible for acquiring new customers for business banking with a detailed understanding of credit assessment. Knowledge on liability, Forex, trade and client relationships, delinquency management, relationship management, and an analytical mindset. Managing the portfolio effectively through continuous monitoring of accounts and renewals, enhancement, retention and ensuring portfolio hygiene with minimal open deferral and covenants. Develop a superior working relationship with branch banking for cross-leveraging & synergy optimization and work within the overall bank ecosystem with other stakeholders. Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers. Recommend process changes in order to improve service efficiency and quality across the branch network. Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives. Understanding of financial statements, credit Assessment and title-security documents Educational Qualifications Graduation: Bachelor’s in engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management. Post-graduation: MBA, PGDM. Professional Qualification: Preferred Chartered Accountant (CA). Experience: 5-10 years of relevant branch banking experience Show more Show less

Job Requirements Job Title – Debt Manager- Flows- Consumer Durable Loans Function – Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Responsibilities Roles & Responsibilities: Responsible for managing and undertaking collections process for debts that have been assigned Regularly track the portfolio for specific buckets for the assigned area Track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters Responsible to allocate and achieve targets from agencies/ in house team Regularly follow up with the default customers Ensuring adherence to collection process and legal guidelines Tracing out absconded default customers and initiate recovery process Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis Educational Qualifications Graduate – Any Post Graduate – MBA, PGDM Experience: 0-2 years of experience in collections. Show more Show less

Job Requirements Role/ Job Title: Branch Sales Manager - EIL Function/ Department: Education Institution Loan Job Purpose The role entails direct customer interaction and is responsible for acquisition of Loan Against Property customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Acquisition of Loan Against Property customers in the identified segment Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Provide regular feedback to RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations. Ensure quality sourcing in line with the Bank's policy. Education Qualification Graduation: Any Graduation Experience: 5 to 10 Years in Loan against property or Education Institution Loan. Show more Show less

Job Title - Associate Manager-Acquisition(Current Account) Business Unit - Retail Banking Function -Branch Banking Job Purpose: The role entails direct customer interaction and is responsible for business acquisition of current accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities: Key / Primary Responsibilities of the Role - List the primary deliverables Acquisition of NTB Current account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality current accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Secondary Responsibilities - List the deliverables other than primary, but essential for the role High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity.

Job Requirements Role/Job Title: Associate Relationship Manager-Group Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support the Relationship Manager in identifying prospective customers and converting them into real business opportunities. The role bearer is responsible for helping create Joint Liability Groups and centres and manage them through the formation, disbursal and collection phases while driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather Latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 - 2 years of relevant branch banking experience. Show more Show less

Job Requirements Role/ Job Title: Territory Manager- Consumer Durable Loan Function/ Department : Sales Job Purpose The role entails scaling up the business for the Consumer Durable Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs. Roles & Responsibilities Acquisition of Consumer Durable Loan customers in the identified segment and reference generation from the specified catchment area. Grow the AUM base for Consumer Durable Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met. Collaborate with the Product Head Consumer Durable Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key DST's are appropriately incentivized. Ensuring quality portfolio by minimizing delinquency and rejection. Extensive knowledge and understanding of retails assets, products and operations. Identifying the changing market trends, channel development for acquiring business and provide high quality customer service. Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice. Ensure the successful adoption of internal compliances & regulatory framework across the business. Education Qualification Graduation: Any graduate Experience : 2-5 years of relevant experience Show more Show less

Job Requirements Job Requirements Role/ Job Title: Trade Desk Manager Function/ Department: Branch Banking Job Purpose Managing trade and forex operations for branches and supervise/guide assigned branches in trade transactions. The role will closely collaborate with branches, trade operations, product and compliance teams to process trade transaction effectively for superior customer service. Roles & Responsibilities Review and process the trade documents submitted by branches as the first level of scrutiny Ensure timely and accurate processing of all Trade and Forex operations for assigned branches Ensure transaction complies with all the regulatory requirements under the current RBI and FEMA guidelines in addition to the banks internal policies and procedures Exception management, tracking transaction status and timely resolution of queries/ discrepancy raised by trade processing unit Ensure all complaints received from clients are handled appropriately and provide resolution within TAT Meeting with Key clients and proactively engage with customers on all important matters Good understanding of RBI & FEMA regulations and UCPDC Internal stakeholder’s co-ordination such as trade processing unit, product team, compliance unit, etc. to ensure TAT Monitor and handling back office related activities of branches in an efficient manner Assist in transactional regulatory checks as required Assist the monitoring team in following up for regulatory outstanding with clients as required Handling documentation related to complex transactions such as capital accounts transactions and related follow ups with branches and trade processing unit Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management Experience: 5 to 10 years of relevant experience Show more Show less

Job Requirements Role/Job Title : Sales Manager - Gold Loan Function/ Department : Gold Loan Job Purpose The role entails the responsibility of generating Gold loan business through different channels. It includes administering and training a team of Direct Selling Teams to expand Gold loan business in that locality/branch. Roles & Responsibilities Ensuring Monthly Sales targets are meet with acquisition in NTB (New to Bank) and ETB (Existing to Bank) customers. Existing liability customers are pitched for Gold loans. Ensure month on month growth in EOP (Execution only platform) Assets for Gold loan business/per branch. Fee Income should be Minimum 1% of total disbursals. Customer Follow ups to be done at regular intervals for timely renewal of cases so as to ensure Minimum renewal pending cases. Co-ordination with valuers to be done time to time basis. Ensure most of the customers are aligned to pay valuation charges as per product norms. Ensuring healthy collections with Nil First equated monthly installment / First presentation Default and minimizing fresh flow in Bucket X. PSL (Priority sector lending) Tagging and should be aware about PSL norms. Helping branch liability team in Audits and ensuring proper communications to customer before any packet Opening. Conduct Marketing activities in the local market for generating NTB gold loan customers. Willingness to work extensively in the field and travel across the region on short notice. Carrying out ad-hoc activities as per the requirement of the department. Proficient in MS - Word /Excel and power point Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situation. Educational Qualifications Graduation: Any Graduate Experience: 2 to 5 years of experience in Gold loan sales. Show more Show less

Job Requirements Job Title: Relationship Manager-TASC Job Category: Retail Banking IDFC FIRST Bank is seeking a highly motivated and experienced Relationship Manager-TASC to join our Retail Banking team in Agra, Uttar Pradesh, India. As a Relationship Manager-TASC, you will be responsible for managing and growing the bank's relationship with Trade, Associations, Societies, and Clubs (TASC) clients. Key Responsibilities Develop and maintain relationships with TASC clients to increase business opportunities and revenue for the bank Understand the financial needs of TASC clients and provide them with suitable banking solutions Cross-sell various retail banking products such as savings accounts, current accounts, fixed deposits, and loans to TASC clients Achieve assigned sales targets and contribute to the overall growth of the Retail Liabilities portfolio Conduct regular market research and competitor analysis to identify potential TASC clients and stay updated on industry trends Collaborate with internal teams such as credit, operations, and product to ensure smooth and timely delivery of services to TASC clients Maintain accurate and up-to-date records of all TASC clients and their transactions in the bank's CRM system Provide excellent customer service and resolve any issues or complaints raised by TASC clients in a timely manner. Requirements Bachelor's degree in Business Administration, Finance, or a related field Minimum of 3 years of experience in retail banking, with a focus on TASC clients Proven track record of achieving sales targets and building strong relationships with clients In-depth knowledge of retail banking products and services Excellent communication, negotiation, and interpersonal skills Ability to work independently and as part of a team Proficient in MS Office and CRM software Willingness to travel within the assigned territory as needed If you are a driven and results-oriented individual with a passion for sales and relationship management, we encourage you to apply for this exciting opportunity at IDFC FIRST Bank. We offer a competitive salary, attractive benefits, and a dynamic work environment where you can grow and develop your career. Join us and be a part of our journey to become the leading retail bank in India. Show more Show less

Job Requirements Role/ Job Title: Service Manager Function/ Department: Toll & Transit Job Purpose The Service Manager will be responsible for providing the necessary support for ensuring fleet operators of DST channel with a high monthly volume (INR4 Lac or more) are given prompt service. Additionally, create opportunities to cross-sell IDFC FIRST Bank FASTag services to DST portfolio and provide necessary service & training support to alliances forged by business team for growing FASTag issuance. Roles & Responsibilities Service the FASTag requirements of identified customers. Lead a service executive. Grow the total throughput at a portfolio level; 15% quarter on quarter. Achieve cross-sell targets. Servicing & Training identified alliances of the bank for FASTag issuance. Secondary Responsibilities Understanding of Fleet operations Experience in selling/servicing Fleet operators Build a pipeline. Result oriented. Education Qualification Graduation: Any Post-graduation: Any Experience: 0-2 years of relevant experience. Show more Show less

Job Requirements Job Title – Credit Manager Business Unit – Retail Banking -Credit Job Purpose The role bearer has the responsibility to manage a team as well as coordinate with sales team to achieve target of the area assigned. The role bearer will be in direct contact with the consumers in order to establish their credit, worthiness, ensuring completion of verifications and adhering to the guidelines set as per the company credit policy. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger organizational objectives of the bank. Roles & Responsibilities Responsible for underwriting secured and unsecured proposals for loan customers as per the laid down policies & procedure to honor the agreed SLAs and manage area business volumes Supervise a team of credit underwriters and provide guidelines Conduct personal discussion with customers to establish credit worthiness Control and contain front-end delinquencies by calling up customer on first presentation Making sure completion of credit/KYC documents and verification- telephonic, field & collateral visits Coordinate with sales to achieve targets and ensure SLAs are met Ensuring credit policy adherence to the accepted standards Educational Qualifications Graduate – Any graduate Experience: 2-5 years of experience in credit. Show more Show less

Job Requirements Role/Job Title : Sales Manager - Gold Loan Function/ Department : Gold Loan Job Purpose The role entails the responsibility of generating Gold loan business through different channels. It includes administering and training a team of Direct Selling Teams to expand Gold loan business in that locality/branch. Roles & Responsibilities Ensuring Monthly Sales targets are meet with acquisition in NTB (New to Bank) and ETB (Existing to Bank) customers. Existing liability customers are pitched for Gold loans. Ensure month on month growth in EOP (Execution only platform) Assets for Gold loan business/per branch. Fee Income should be Minimum 1% of total disbursals. Customer Follow ups to be done at regular intervals for timely renewal of cases so as to ensure Minimum renewal pending cases. Co-ordination with valuers to be done time to time basis. Ensure most of the customers are aligned to pay valuation charges as per product norms. Ensuring healthy collections with Nil First equated monthly installment / First presentation Default and minimizing fresh flow in Bucket X. PSL (Priority sector lending) Tagging and should be aware about PSL norms. Helping branch liability team in Audits and ensuring proper communications to customer before any packet Opening. Conduct Marketing activities in the local market for generating NTB gold loan customers. Willingness to work extensively in the field and travel across the region on short notice. Carrying out ad-hoc activities as per the requirement of the department. Proficient in MS - Word /Excel and power point Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situation. Educational Qualifications Graduation: Any Graduate Experience: 2 to 5 years of experience in Gold loan sales. Show more Show less

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account activation and subsequently maintaining the health of account. Ensure superior customer service to capture larger wallet share of population. Spearhead resolution of customer queries and issues. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less