Job Requirements Role/ Job Title – Senior Portfolio Analyst-Wholesale Function/ Department – Risk Job Purpose The role entails leading the operational risk management activities at the enterprise level. It will be responsible for designing/redesigning strategies to ensure effective coverage of operational risk and that the asset portfolio is in line with desired risk level. It includes building up teams, systems, process and culture amenable to the scale and consistency of delivery. The role will closely collaborate with the Business/Product Heads and Heads of Credit, Risk, Operations, Legal, and Collections to drive efficiency in enterprise risk management. The roll is responsible for all regulatory reporting and compliances with regards to its function. Roles And Responsibilities Support the risk and operations functions by assessing the quantum of operational risk, providing a view on the level of exposure relative to risk appetite and advising on risk mitigation Ensure documentation of key risk indicators and controls for any critical process or key product launch Support the review and assessment of the asset portfolio and early warning signal effectiveness to ensure that portfolio risk is minimized Ensure that portfolio risk reports and dashboards are generated, disseminated and followed-up appropriately in adherence to defined procedures and quality standards. Help drive adequate portfolio quality reporting to rating agencies and ensure bank credit ratings appropriately received Provide analytical input from research and periodical review of bank's products and processes for risk mitigation controls and training to business to facilitate optimum protection of IDFC's business interests. Ensure that all operational and portfolio risk reports are prepared timely and accurately Educational Qualifications Graduate – Any Post Graduate- MBA Show more Show less

Job Requirements Job Requirements Role/Job Title - Banker-Customer Experience Business - Retail Banking Function/ Department: 'Branch Banking Place of work: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. Deliver business target assigned as per performance score card. Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to become their banking partner of choice Key Success Metrics CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications Graduate - Any discipline Post Graduate - MBA preferred Experience Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities Show more Show less

Job Requirements Role/ Job Title: Associate Manager-Acquisition (Corporate Salary) Function/ Department: Branch Banking Job Purpose The role entails direct customer interaction and is responsible for business acquisition of corporate salary accounts for a designated geography. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Acquisition of new to bank Corporate Salary account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality corporate salary accounts in terms of constitution, segments and product mix Register, activate and fund the accounts within 3 months of opening Engage customers with multiple products at the time of account opening (viz: Mobile banking / Net banking registration / RD- FD activation) Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to Sales Manager on opportunities and customer needs Ensure adherence to selling norms, account opening formalities and KYC norms Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the bank's policy Preparation of wish list of customers through promotional activities Generating leads for family accounts and other cross sell products Proactive resolution of customer queries Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management Experience: 0 to 2 years of relevant experience Show more Show less

Job Requirements Role/Job Title: Technical Manager Function/ Department: Retail Assets Roles & Responsibilities 'Monitoring and adhering to process, technical policy, project approval policy Develop new policies/ initiatives & lead to region specific innovations. Project Approval grid through Developer Categorization Suggest process improvement & effective implementation of same Conducting spot checks at various locations and suggest region specific amendments to increase business and mitigate risk. Monitor technical evaluation process Manage vendors involved in the technical evaluation process. Ability to lead and nurture team, maintain quality, partner with business, maintaining portfolio quality. Train and evaluate the proficiency levels of the team on the regular basis, including cross functional trainings. Maintain TAT targets for the technical evaluation process. Secondary Responsibilities ' Ensure capability building and up-skilling of the team by providing adequate training to team to meet the requirements of the role and be able to handle market dynamics Responsible for delivering best in class merchant onboarding experience Education Qualification Graduation - Any Graduate Experience: 2-5 Years of relevant experience. Show more Show less

Job Requirements Job Requirements Job Title – Territory Manager Place of work - Mumbai Business Unit - Retail Banking Function – Sales Job Purpose The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs and existing channel partners as well esblishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation and communicate effectively across different mediums. The role bearer has to make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank Roles & Responsibilities Sourcing and managing channels from the market and acquiring business from them Ensuring quality portfolio by minimizing delinquency and rejection Extensive knowledge and understanding of retails assets, products, operations,and current market trends Identifying the changing market trends, channel development for acquiring business and provide high quality customer service Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service Education Graduate – Any Post Graduate - Any Experience Minimum 2 to 7 years in sales in BFSI Industries Show more Show less

Job Requirements Role/Job Title: Branch Manager-Rural Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the Rural banking business for the branch by creating strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. It includes building up teams, systems, process and culture relevant to the branch network scale. Responsibilities Roles & Responsibilities: Own the liabilities for the branch and direct all operational aspects including distribution operations, customer service, administration and sales. Responsible for working towards achieving sustainable profitability for Liabilities sales of the branch. Custodian of people, processes and documents for the branch; expected to manage the liabilities for the branch and work towards achieving sustainable profitability. Manage a team of Relationship Manager-Branch Banking, Branch Operation & Service Manager and Branch Relationship Manager to drive client acquisition, deepening of existing relationships and addressing all needs of customers by providing gamut of banking services. Achieve productivity, efficiency, financial (budget and cash flow), customer service targets and ensure statutory compliance for the branch. Assess local market conditions and identify current and prospective sales opportunities. Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs. Adhere to high ethical standards and comply with all regulations/applicable laws. Cultivate relationships with individual and corporate customers. Spearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branch’s personnel by providing training, coaching, development and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer. Spearhead manpower planning, recruitment and training processes for all employees to ensure high performing talent across levels. Develop and implement livelihood advancement and community development initiatives. Bring out the best of branch’s personnel by providing training, coaching, development and guidance. Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency. Collaborate with other branch departments and functions to provide products and service offerings to the customer. Managerial & Leadership Responsibilities Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity. Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically. Attract & retain best-in class talent to meet Bank's rapid growth targets. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 5 to 10 years of relevant experience in Rural Branch Banking or allied Business. Show more Show less

Job Requirements Job Description: Associate Manager-Acquisition (Household) at IDFC FIRST Bank Company Overview IDFC FIRST Bank is a leading private sector bank in India, committed to providing innovative financial solutions to its customers. With a strong focus on customer satisfaction and employee development, the bank has established itself as a trusted brand in the retail banking sector. Job Title: Associate Manager-Acquisition (Household) Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Branch Banking > Sales > Household Location: Vadodara, Gujarat, India Additional Parameters: N/A Job Summary We are seeking a highly motivated and results-driven individual to join our team as an Associate Manager-Acquisition (Household). In this role, you will be responsible for acquiring new customers and promoting our range of retail banking products and services to households in Vadodara, Gujarat. Key Responsibilities Identify potential customers and generate leads through various channels such as referrals, cold calling, and networking. Conduct sales visits and presentations to households in Vadodara, Gujarat to promote our retail banking products and services. Understand the financial needs of customers and recommend suitable products and services to meet their requirements. Build and maintain strong relationships with customers to ensure customer satisfaction and retention. Achieve monthly and annual sales targets set by the bank. Keep up-to-date with market trends and competitor offerings to provide valuable insights to the bank. Collaborate with other departments within the bank to ensure smooth and efficient customer onboarding and service delivery. Qualifications Bachelor's degree in Business Administration, Finance, or a related field. Minimum of 2 years of experience in sales, preferably in the banking or financial services industry. Proven track record of meeting and exceeding sales targets. Excellent communication and interpersonal skills. Strong knowledge of retail banking products and services. Ability to work independently and as part of a team. Proficient in MS Office and CRM software. Location: This position is based in Vadodara, Gujarat, India. However, you may be required to travel within the city and surrounding areas for sales visits and meetings. We Offer Competitive salary and performance-based incentives. Comprehensive training and development programs to enhance your skills and knowledge. Opportunities for career growth and advancement within the bank. A dynamic and inclusive work environment that values diversity and teamwork. If you are a self-motivated individual with a passion for sales and customer service, we would love to hear from you. Join our team at IDFC FIRST Bank and be a part of our journey towards becoming the most trusted bank in India. Show more Show less

Job Requirements Role/Job Title: Associate Relationship Manager-Home loan Function/Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. To service, the leads referred by sales front/cross/selling or other channels. To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Achieve agreed individual performance targets for income generation, product sales and new client growth targets. Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement. Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default. Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 Years in NBFCs/Banking. Show more Show less

Job Requirements Role/ Job Title: Sales Manager - SEPL Function/ Department : SEPL Job Purpose The role entails direct customer interaction and is responsible for acquisition of Self-Employed Professional Loan customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships, and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Acquisition of Self employer professional loan customers in the identified segment and reference generation from the specified catchment area Collaborate with the Product Head Self employed professional Loan to ensure that the customers are offered the best in class solutions funding/ multi funding requirements and key Direct Selling Teams are appropriately incentivized. Ensuring quality portfolio by minimizing delinquency and rejection Extensive knowledge and understanding of retails assets, products and operations Identifying the changing market trends, channel development for acquiring business and provide high quality customer service Design a fulfilling customer journey leading to customer delight and making IDFC First bank their banking partner of choice Ensure the successful adoption of internal compliances & regulatory framework across the business Education Qualification Graduation: Any Graduation Experience: 2 to 5 years experiences in Self-employed professional loans Show more Show less

Job Requirements Role/ Job Title: Product Lead-Gold Loan Business: Retail Banking Function/ Department: Gold Loan Place of Work: Mumbai, BKC Job Purpose The role entails managing and leading a team of Senior Product Managers and Product Managers to deliver the results of all the segments in the Gold Loan Vertical Roles & Responsibilities Handle a team of Senior Product Managers and Product Managers Collaborative with different departments and create a best-in-class digital journey for the Gold Loan Segment Empower Sales Leadership with New Product and Product Innovation Train partners on product & policy Business trend analysis and exploring new avenues to generate more business Driving contests and R&R - Managing Compliance and Audit queries for the business Empowering the Sales Team with the required support to achieve the budgeted numbers Recommend process changes in order to improve service efficiency and quality across the assigned area Budget and P & L locations wise as well as business segments wise to be prepared Leverage in-house synergies through collaboration with internal stakeholders Managerial & Leadership Responsibilities: Champion IDFC First's customer first culture by driving the team to take up high degree servicing norms to ensure absolute customer delight Attract and retain best-in-class talent for key roles in their reporting structure Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements Education Qualification Graduation: Bachelor of Science (B.Sc) / Bachelor of Technology (B.Tech) / Bachelor of Computer Applications (BCA) / Bachelor of Commerce(B.Com) / Bachelor of Business Administration(BBA) Post-graduation: MBA/PGDM Experience : 5 – 10 years of relevant experience. Show more Show less

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less

Job Requirements Job Requirements Role/Job Title - Bank Authorizer Business - Retail Banking Function/ Department: Branch Banking Place of work: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell Deliver business target assigned as per performance score card Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report. Client relationship management and customer services related to retail banking operations Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to become their banking partner of choice Key Success Metrics CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications Graduate - Any discipline Post Graduate - Any discipline Experience Minimum Number of Years - 6+ years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities Show more Show less

Job Requirements Job Requirements Job Title – Sales Manager- Consumer Durable Loan Function – Retail Banking Job Purpose The role entails direct customer interaction and is responsible for acquisition of Consumer Durable loan customers for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to supervise catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Acquisition of Consumer Durable loan customers in the identified segment Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer Provide regular feedback to RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Educational Qualifications Graduate – Any graduate Experience: 2-5years of experience in Sales. Show more Show less

Job Requirements Job Title – Customer Service Executive-Loan Center Function - Customer Experience Job Purpose The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company. Responsibilities Roles & Responsibilities: Will be required to provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Take ownership of customers issues and follow problems through to resolution. Set a clear mission of enhancing Service quality and deploy strategies focused towards that mission by keeping ahead of industry’s developments and apply best practices to areas of improvement. Develop service procedures, policies and standards. Analyze MIS and enhance productivity and keep accurate records and document customer service actions and discussions. Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment. Adhere to and manage the approved budget. Maintain an orderly workflow according to priorities. Control resources and utilize assets to achieve qualitative and quantitative targets. The goal is to enhance Service quality and the level of Customer focus in the organization. Also, manage employee morale and engagement levels so that Capital First is able to provide best in class service to its customers to increase Customer satisfaction, loyalty and retention. Monitor Twitter, Facebook & other relevant sites and actively participate in discussions across communities, social networks & blogs. Explore business opportunities and faster resolution time with appropriate close looping. Liaising with various stakeholders in the organization to ensure that customer complaints are resolved quickly and effectively. Improving brand image on complaints and grievance handling mechanism. Educational Qualifications Graduate - Any Post Graduate - MBA, PGDM Experience Minimum 2-5 years into Customer Service Show more Show less

Job Requirements Job Requirements Role/Job Title - Banker-Customer Experience Business - Retail Banking Function/ Department: 'Branch Banking Place of work: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. Deliver business target assigned as per performance score card. Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to become their banking partner of choice Key Success Metrics CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications Graduate - Any discipline Post Graduate - MBA preferred Experience Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities Show more Show less

Job Requirements Role/Job Title: Associate Relationship Manager-Home loan / Loan against property Function/Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. To service, the leads referred by sales front/cross/selling or other channels. To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Achieve agreed individual performance targets for income generation, product sales and new client growth targets. Login to disbursement completion, fulfilment, counselling, and handholding the customer through the entire process of sanction and disbursement. Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default. Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 Years in NBFCs/Banking. Show more Show less

Job Requirements Role/Job Title: Relationship Manager-Loan against property Function/ Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities Creating sales opportunities for self and team members. Acquisition: focus on lending to new customers, championing the purpose of building a large Loan against property book with high yield | Book Quality: maintaining portfolio quality | Maintain highest standards of Customer Service and Compliance | Adopt and promote Digital | Groom and mentor team | Building and relationship with colleagues in other business verticals for X Sell opportunities. Managerial & Leadership Responsibilities. Manage and groom team effectively. Training and mentoring the team members. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 5 to 10 years of relevant experience. Show more Show less

Job Requirements Role/ Job Title: Teller Function/ Department: Branch Banking Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. Deliver business target assigned as per performance score card. Giving the client need based product solutions. Assessing customer propensity and ensuring higher product penetration per relationship Referencing for more business from existing customers Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. Ensuring adherence to banking regulation & policies pertaining to Anti Money Laundering (AML), Know Your Customer (KYC), Data & Information security etc. Assist in closure of all observations in audit report. Client relationship management and customer services related to retail banking operations. Custodian of the branch vault and manage the vault limits. Supervise all cash and non-cash transactions like DD/MC, fund transfer etc. Updating the key registers regularly Review branch reports like end of day (EOD), cash position report, instruments issued etc. Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format. Education Qualification Graduation: Any Graduate Experience: 2 to 5 years of relevant experience Show more Show less

Job Requirements Job Requirements Role/ Job Title: Relationship Manager - Rural Business Banking Function/ Department: Retail Banking Job Purpose The role entails providing financial solutions to meet the working requirements of Rural business banking customers and ensuring best-in-class relationship management and customer experience to become their banking partner of choice. The role bearer is responsible for asset NTB client acquisition along with liabilities and FX deepening. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing, and deepening. Roles & Responsibilities Primary Responsibilities: Responsible for acquiring new customers for business banking with a detailed understanding of credit assessment. Knowledge on liability, Forex, trade and client relationships, delinquency management, relationship management, and an analytical mindset. Managing the portfolio effectively through continuous monitoring of accounts and renewals, enhancement, retention and ensuring portfolio hygiene with minimal open deferral and covenants. Develop a superior working relationship with branch banking for cross-leveraging & synergy optimization and work within the overall bank ecosystem with other stakeholders. Evaluate the growth strategy based on competitor analysis and feedback from different channels and customers. Recommend process changes to improve service efficiency and quality across the branch network. Demonstrated ability in sales planning and conceptualizing promotions and marketing initiatives. Understanding of financial statements, credit Assessment and title-security documents Secondary Responsibilities Contributing to product knowledge by sharing competitor data and positive process Providing support for development of new products for existing and new customer segments. Managerial And Leadership Responsibilities Building collaborative work culture between branch, assets team and support structure to enable front line teams. Build, Grow and Nurture the team of Relationship Managers of the Region Education Qualification Graduation: Any Post-graduation: Any Professional Qualification/Certification: Chartered Accountant (CA) Experience: 2 to 5 years of relevant experience. Show more Show less

Job Requirements Job Description Job Title – Credit Manager - Mortgage Rural Business Unit - Retail Banking Function - Credit - Mortgage Job Purpose The role bearer's responsibilities entail managing the entire credit application process, right from login to disbursement for Mortgage products. The role bearer is involved in managing the quality of the portfolio. The role bearer will be in direct contact with the consumers in order to establish their creditworthiness, ensuring completion of verifications and adhering to the guidelines set as per the company credit policy. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger organizational objectives of the bank. Responsibilities Roles & Responsibilities: Responsible for underwriting secured and unsecured proposals for loan customers as per the laid down policies & procedure to honor the agreed SLAs and manage area business volumes. Conduct personal discussion with customers to establish credit worthiness. Control and contain front-end delinquencies by calling up customer on first presentation. Making sure completion of credit/KYC documents and verification- telephonic, field & collateral visits. Coordinate with sales to achieve targets and ensure SLAs are met. Ensuring credit policy adherence to the accepted standards. Collaborate with Collections to drive down the net credit loss and delinquency metrics by ensuring that trends on delinquent customers are identified and communicated to the Collections team in order to take corrective action through new sourcing. Review and approve credit proposals given the discretionary authority and escalate others to those with the appropriate approval authority while ensuring compliance with the bank’s credit policy. Monitor and review the performance of the retail credit portfolio on a regular basis, providing recommendations for adjustment where necessary. Contribute to portfolio management programs i.e. limit increases, loan postponements etc. Recommend process changes in order to improve service efficiency and quality across the assigned area. Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service. Educational Qualifications Graduation: Any Graduation Experience 2+ years of experience in credit. Show more Show less