Job Requirements Role/ Job Title: Executive Secretary Function/ Department: Wholesale Banking Job Purpose: To assist the business and functional heads in executing their daily responsibilities. Roles & Responsibilities: Proactively handle all e-mail, scheduling and other correspondence. Support with scheduling presentations for various reviews and meetings. Manage travel and calendar related work. Individual will have to be responsible for, with a clear focus on keywords that help candidates/recruiter gauge the requirement. Help with managing claims. All administrative support and help to be extended to the senior. To represent the leader's calendar and availability in their absence for all requirements. Recommend improvements to processes and policies across the supporting teams and business to drive operational efficiencies and high quality customer service. Successful administrative management of the leader's time. Educational Qualification: Graduation: Post Graduation: Experience: 5-10 years of relevant experience in executive secretary role.

Job Requirements Job Description: Branch Sales Manager - EIL (Full-Time) Company Name: IDFC FIRST Bank Department: Retail Banking > Education Institution Loan > Sales IDFC FIRST Bank is seeking a highly motivated and experienced Branch Sales Manager to join our Retail Banking team in New Delhi, India. As a Branch Sales Manager, you will be responsible for driving sales and business growth for our Education Institution Loan (EIL) product in the assigned branch. Key Responsibilities: - Develop and implement sales strategies to achieve business targets for EIL product in the assigned branch - Build and maintain relationships with education institutions to generate leads and increase business opportunities - Conduct market research and analysis to identify potential customers and understand their needs and preferences - Train and mentor sales team members to ensure they are equipped with the necessary knowledge and skills to effectively sell the EIL product - Monitor and analyze sales performance and provide regular reports to senior management - Collaborate with other departments to ensure smooth and efficient processing of EIL applications and disbursements - Stay updated on industry trends and competitors' activities to identify potential risks and opportunities for the EIL product Qualifications: - Bachelor's degree in Business Administration, Finance, or a related field - Minimum of 5 years of experience in sales, preferably in the banking or financial services industry - Proven track record of achieving sales targets and driving business growth - Strong understanding of the education loan market and customer needs - Excellent communication, negotiation, and interpersonal skills - Ability to lead and motivate a team - Proficiency in MS Office and CRM software - Willingness to travel within the assigned region as needed

Role/ Job Title: Associate Debt Manager- Recoveries-Consumer Loan ⨯ Sell Function/ Department: Debt Management- Recoveries-Consumer Loan ⨯ Sell Job Purpose: The role bearer has the responsibility to plan, organize, direct and oversee the activities of the department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI (Equated monthly instalment) from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Roles & Responsibilities: Responsible for managing and undertaking collections process for debts that have been assigned. Regularly track the portfolio for specific buckets for the assigned area. Track & control the delinquency of the area, Bucket-wise & DPD (Days Past Due) wise and focus on non-starters. Responsible to allocate and achieve targets from agencies/ in house team. Regularly follow up with the default customers. Ensuring adherence to collection process and legal guidelines. Tracing out absconded default customers and initiate recovery process. Recommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the cases. Maintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report (Management Information System), reviewing of collection feedback on daily, weekly & monthly basis. Education Qualification: Graduation: Any Graduation Experience: 2 to 5 years of experience in Recoveries-Consumer Loan ⨯ Sell

Job Requirements Job Requirements Job Title – Associate Relationship Manager-LAP Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions ( Loan Against Property) . The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of mortgage business in Rural markets through lead generations and account opening as per needs of customer Spearhead mapping of detailed household needs based on direct customer interactions Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship and maintain high collections efficiency Lead preparation of quality documentation of loans to ensure minimum queries / rejections from Operations / Credit teams Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Educational Qualifications Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience 0-3 Years in NBFCs/Banking. Show more Show less

Job Requirements Job Requirements Job Description: Relationship Manager-First Wealth at IDFC FIRST Bank Company Overview IDFC FIRST Bank is a leading private sector bank in India, committed to providing innovative and customer-centric financial solutions. With a strong presence in the retail banking sector, we are dedicated to helping our customers achieve their financial goals and aspirations. Job Title: Relationship Manager-First Wealth Job Type: Full-Time Job Category: Retail Banking Department: Retail Banking > Branch Banking > Branch > Relationship Management Location: East of Kailash, New Delhi, Delhi 110065, India Additional Parameters Minimum 2 years of experience in wealth management or relationship management in the banking or financial services industry Strong knowledge of investment products and services, including mutual funds, insurance, and other wealth management products Excellent communication and interpersonal skills Proven track record of meeting and exceeding sales targets Ability to build and maintain strong relationships with clients Knowledge of local market and customer preferences Bachelor's degree in finance, business, or related field Relevant certifications such as NISM, AMFI, or IRDAI will be an added advantage Job Summary As a Relationship Manager-First Wealth at IDFC FIRST Bank, you will be responsible for managing and growing a portfolio of high net worth clients. You will be the primary point of contact for these clients and will be responsible for providing them with personalized wealth management solutions to help them achieve their financial goals. Key Responsibilities Build and maintain strong relationships with high net worth clients through regular communication and meetings Understand clients' financial goals and risk appetite and provide them with customized investment solutions Cross-sell various wealth management products and services to clients, including mutual funds, insurance, and other investment products Meet and exceed sales targets by acquiring new clients and increasing business from existing clients Keep up-to-date with market trends and changes in investment products and services Collaborate with other departments and teams within the bank to provide a seamless and exceptional customer experience Ensure compliance with all regulatory and internal policies and procedures Qualifications Minimum 2 years of experience in wealth management or relationship management in the banking or financial services industry Bachelor's degree in finance, business, or related field Relevant certifications such as NISM, AMFI, or IRDAI will be an added advantage Skills Excellent communication and interpersonal skills Strong sales and negotiation skills Ability to build and maintain strong relationships with clients In-depth knowledge of investment products and services Good understanding of local market and customer preferences Proficient in MS Office and other relevant software applications If you are a dynamic and driven individual with a passion for wealth management and a desire to provide exceptional customer service, we invite you to join our team at IDFC FIRST Bank as a Relationship Manager-First Wealth. Apply now and take the first step towards a rewarding career with us. Show more Show less

Job Requirements Role/Job Title: Associate Relationship Manager-Home loan / Loan against property Function/Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. To service, the leads referred by sales front/cross/selling or other channels. To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Achieve agreed individual performance targets for income generation, product sales and new client growth targets. Login to disbursement completion, fulfilment, counselling and handholding the customer through the entire process of sanction and disbursement. Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default. Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate Experience: 0 to 2 Years in NBFCs/Banking. Show more Show less

Job Requirements Job Requirements Job Title - Relationship Manager - First Wealth Place of work - Mumbai Business Unit - Retail Banking Function -Branch Banking Job Purpose -The role includes managing assigned client portfolio to ensure superior service delivery leading to cross sell. It would include CASA Build up as per branch targets, improving product holding per customer through cross sell of all banking products, acquiring new clients and managing the walk in clients. The role entails managing all cash, routine transactions for bank customers including fund transfer, accepting deposits & withdrawals and managing deliverables. Roles and Responsibilities --CASA value build up and new client acquisition. '- Ensure effective client engagement leading to cross sell. '- Increase in 'Product holding per customer' within mapped portfolio. Ensure all the clients engaged are profiled and presented with suitable banking products. Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs. Ensure monthly operating plan is met to improve scorecard and decile rankings. Coordinate with respective relationship managers for closure of business loans, working capital, POS, CMS, trade transactions generated through client engagement. Responsible for creating a customer-focussed approach for quick resolution of all queries and complaints to achieve NPS benchmarks. Custodian of the branch vault, manage vault limits, cash and non-cash transactions. Ensure Nil instances of cash shortage or excess at teller counter. Updating the key registers regularly and review branch reports like end of day (EOD) cash position report LTR, Instruments issued etc. Monitoring of dummy accounts, suspense accounts, deferred accounts, accounts payable/ receivable, reconciliation and maintenance of suspense accounts register as per the required format. Ensure strict adherance to the bank policies and compliance. Secondary Responsibilities - List the deliverables other than primary, but essential for the role - Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to all clients to become their primary banker. Show more Show less

Job Requirements Job Requirements Job Title – Customer Service Executive Function/Department - Customer Experience Job Purpose The role bearer will help the company to enable customers, partners and other stakeholders address their needs for query resolution and also help as brand ambassadors for the company. Responsibilities Roles & Responsibilities: Will be required to provide excellent customer service and to promote customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Take ownership of customers issues and follow problems through to resolution. Set a clear mission of enhancing Service quality and deploy strategies focused on that mission by keeping ahead of industry’s developments and apply best practices to areas of improvement. Develop service procedures, policies and standards. Analyse MIS and enhance productivity and keep accurate records and document customer service actions and discussions. Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment. Adhere to and manage the approved budget. Maintain an orderly workflow according to priorities. Control resources and utilize assets to achieve qualitative and quantitative targets. The goal is to enhance Service quality and the level of Customer focus in the organization. Also, manage employee morale and engagement levels so that Capital First is able to provide best in class service to its customers to increase Customer satisfaction, loyalty and retention. Monitor Twitter, Facebook & other relevant sites and actively participate in discussions across communities, social networks & blogs. Explore business opportunities and faster resolution time with appropriate close looping. Liaising with various stakeholders in the organization to ensure that customer complaints are resolved quickly and effectively. Improving brand image on complaints and grievance handling mechanism. Educational Qualifications: Graduation: Bachelor’s in engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management Experience: Minimum 2+ years into Customer Service Show more Show less

Job Requirements Role/Job Title: Technical Manager Business: Retail Banking Roles & Responsibilities 'Monitoring and adhering to process, technical policy, project approval policy Develop new policies/ initiatives & lead to region specific innovations. Project Approval grid through Developer Categorization Suggest process improvement & effective implementation of same Conducting spot checks at various locations and suggest region specific amendments to increase business and mitigate risk. Monitor technical evaluation process Manage vendors involved in the technical evaluation process. Ability to lead and nurture team, maintain quality, partner with business, maintaining portfolio quality. Train and evaluate the proficiency levels of the team on the regular basis, including cross functional trainings. Maintain TAT targets for the technical evaluation process. Show more Show less

Job Requirements Job Requirements Job Title - Deputy Manager-Acquisition(Household) Place of work - Pan - India Business Unit - Retail Banking Function -Branch Banking Job Purpose The role entails direct customer interaction and is responsible for business acquisition of savings accounts for a designated branch. It will also entail explaining and selling banking products to customers and acting as a link between customers and bank - ensuring best in-class service to the customers. The role bearer has a responsibility to support Sales Manager in catchment mapping, customer feedback and identifying and converting potential opportunities. The role bearer is responsible for driving client acquisition, deepening customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Key / Primary Responsibilities of the Role - List the primary deliverables Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix Proactive registration and activation of acquired customers to direct banking channels Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer Assist and support the Sales Manager in catchment mapping and scoping exercise Provide regular feedback to SM / RM on opportunities and customer needs Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Secondary Responsibilities - List the deliverables other than primary, but essential for the role High degree of market awareness and understanding of customer's needs Collaborate with other branch departments and functions to provide products and service offerings to the customer to ensure customer centricity Qualifications Graduate - Any discipline Part Time / Full Time - Full Time Experience Minimum Number of Years - 0-4 years Industry – BFSI Functional Area – Sales Level / Capacity - Junior Management Show more Show less

Job Requirements Job Requirements Role/Job Title: Branch Relationship Manager-Rural Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer is responsible for understanding the client needs and working with customers to help them make the right decisions with their accounts. The role bearer must maintain updated knowledge on all bank products and services to ensure high quality assistance in resolving customer queries as well as developing new relationships with prospective clients. This is a critical role which leverages business generation opportunities to help achieve larger organizational objectives. Roles & Responsibilities Contribute to penetration of liabilities business in Rural markets through lead generations, account penetration and relationship deepening as per needs of customer. Ensure maintenance of Average Monthly Balance of Relationship of customers mapped to the incumbent. Deepen the relationship with existing customers of the branch. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account usage & constantly maintaining health of account. Ensure superior customer service to capture larger wallet share of population. Execute resolution of customer queries and issues. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: Any Graduate Experience: 2 years & above relevant branch banking experience. Show more Show less

Job Requirements Job Requirements Role/Job Title: Branch Operations and Service Manager Function/Department: Rural Banking Job Purpose The role bearer has to focus on helping the organization to enable customers, partners and other stakeholders address their needs for proactive query resolution. It entails the responsibility of providing, setting up customer service quality procedures, standards for the team and deploy strategies, best practices to achieve it. The role bearer also has to drive of employee morale and engagement levels so that the organization is able to provide best in class service to its customers to increase customer satisfaction, loyalty and retention contributing to the larger organizational objectives of the bank. Responsibilities Roles & Responsibilities: Manage a team of customer service managers in charge of the inbound channel and correspondence branches. Providing excellent customer service and promoting customer centricity in the organization by improving customer service experience, engaging customers and facilitating organic growth. Ownership of customers issues and ensure proactive resolutions of the same. Set a clear mission of enhancing service quality and deploy strategies focused towards that mission by keeping ahead of industry’s developments and apply best practices to areas of improvement. Develop service procedures, policies and standards. Analysing MIS, enhance productivity and maintaining accurate records and document customer service actions and discussions. Recruit, mentor and develop customer service resources and nurture an environment where they can excel through encouragement and empowerment. Adherence to and manage the approved budget. Maintaining an orderly workflow according to priorities. Regulate resources and utilize assets to achieve qualitative and quantitative targets. Enhancing service quality and the level of customer focus in the organization. Leverage in-house synergies through collaboration with internal stakeholders. Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management. Experience: 4+ years’ experience into Customer Service. Show more Show less

Job Requirements Job Requirements Role/ Job Title : Territory Manager - 2-Wheeler Loans Function/ Department : Sales Job Purpose The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation and communicate effectively across different mediums. The role bearer has to make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank. Roles & Responsibilities Sourcing and managing channels from the market and acquiring business from them. Ensuring quality portfolio by minimizing delinquency and rejection. Extensive knowledge and understanding of retails assets, products, operations, and current market trends. Identifying the changing market trends, channel development for acquiring business and provide high quality customer service. Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service. Education Qualification Graduation: Any Graduate Post-graduation : MBA, PGDM Experience : 2+ years of relevant experience Show more Show less

Job Requirements Role/Job Title: Technical Manager Business: Retail Banking Roles & Responsibilities 'Monitoring and adhering to process, technical policy, project approval policy Develop new policies/ initiatives & lead to region specific innovations. Project Approval grid through Developer Categorization Suggest process improvement & effective implementation of same Conducting spot checks at various locations and suggest region specific amendments to increase business and mitigate risk. Monitor technical evaluation process Manage vendors involved in the technical evaluation process. Ability to lead and nurture team, maintain quality, partner with business, maintaining portfolio quality. Train and evaluate the proficiency levels of the team on the regular basis, including cross functional trainings. Maintain TAT targets for the technical evaluation process. Show more Show less

Job Requirements Job Description Job Title – Associate Relationship Officer Place of work -Karnataka/Chhattisgarh/Odisha/Rajasthan/Gujarat/Madhya Pradesh/Andhra Pradesh Business Unit – Retail Banking-Rural Banking Function - Rural Sales Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Responsibilities Roles & Responsibilities: Manage zoning activity to map household needs in villages and areas allocated Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship Nudge behavioral changes in customers to drive them towards online banking Maintain high collections efficiency through discipline and drive Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Conduct field audits and customer verifications to ensure high quality of accounts '-Maintain knowledge on all bank products, credit standards, services and trends and provide efficient customer services. Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications 12th –Any Graduation-Any Post Graduation-Optional Experience 0-1 years of relevant branch banking experience, fresher’s can apply. Show more Show less

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account activation and subsequently maintaining the health of account. Ensure superior customer service to capture larger wallet share of population. Spearhead resolution of customer queries and issues. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less

Job Requirements Job Description Job Title – Associate Relationship Officer Place of work -Karnataka/Chhattisgarh/Odisha/Rajasthan/Gujarat/Madhya Pradesh/Andhra Pradesh Business Unit – Retail Banking-Rural Banking Function - Rural Sales Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Responsibilities Roles & Responsibilities: Manage zoning activity to map household needs in villages and areas allocated Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship Nudge behavioral changes in customers to drive them towards online banking Maintain high collections efficiency through discipline and drive Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Conduct field audits and customer verifications to ensure high quality of accounts '-Maintain knowledge on all bank products, credit standards, services and trends and provide efficient customer services. Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications 12th –Any Graduation-Any Post Graduation-Optional Experience 0-1 years of relevant branch banking experience, fresher’s can apply. Show more Show less

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account activation and subsequently maintaining the health of account. Ensure superior customer service to capture larger wallet share of population. Spearhead resolution of customer queries and issues. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less

Job Requirements Role/Job Title: Relationship Manager-Government & Institutional Banking Function/Department: Rural Banking Job Purpose Manage branches with respect to Liabilities business and specific focus to GBG. Building and managing relationships with Key accounts holders, Government departments to ensure proper funding in their accounts. Overall achievement of Liability business targets of the branches mapped. Roles & Responsibilities Relationship Manager Liabilities will be responsible to manage all focused accounts in his mapped branch catchment. He will be responsible for acquisition of focused accounts. He will be responsible for timely servicing of all mapped accounts. He will be working on opportunities as highlighted by GBG. He will be responsible to get high value accounts. Behavioural alignment to Always You First ideology of the bank. Good communication and influencing skills; Knowledge of local language is must. Confident and ability to achieve sales targets keeping constant focus on service. High on integrity & honesty; maintain discipline at all times. Must possess previous branch handling experience. People Management. Willingness to work hard and put in effort. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 5 to 10 years of relevant experience. Show more Show less

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account activation and subsequently maintaining the health of account. Ensure superior customer service to capture larger wallet share of population. Spearhead resolution of customer queries and issues. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less