Home
Jobs
Companies
Resume
2292 Job openings at IDFC FIRST Bank
About IDFC FIRST Bank

IDFC FIRST Bank is a private sector bank in India that provides a range of financial services including retail banking, corporate banking, and wealth management.

Associate Relationship Manager-Liabilities

Champa, Chhattisgarh, India

0 - 2 years

Not disclosed

On-site

Full Time

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports. Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account activation and subsequently maintaining the health of account. Ensure superior customer service to capture larger wallet share of population. Spearhead resolution of customer queries and issues. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Ensure compliance as per the bank requirements. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience. Show more Show less

Associate Customer Service Manager

Nayagarh, Odisha, India

2 - 5 years

Not disclosed

On-site

Full Time

Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service. Responsibilities Roles & Responsibilities: Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures. Responsible for branch operations and service delivery to the customers of a designated branch in our rural network. Data entry of application forms, creation of customer IDs, accounts, etc. File / document checking including KYC checking, application forms and loan document verification. Handling cash and clearing transactions. Maintaining good audit rating for the branch. Work towards ensuring best in class service delivery at the branch for external and internal customers. Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the branch such as compliance, Lending operations and operational risk. Oversee quality initiatives across operations team for optimization of processes in order to improve TAT and upgradation of SLAs. Employ tools such as automation and digitization to increase process efficiency. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 2 to 5 years of relevant experience in Banking or allied Business. Show more Show less

Teller

Dhanbad, Jharkhand, India

0 years

Not disclosed

On-site

Full Time

Job Requirements Job Requirements Job Title: Teller Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Branch Operations & Branch Customer Service Department: Retail Banking > Branch Banking > Branch Location: Ratlam, Madhya Pradesh 457001, India IDFC FIRST Bank is seeking a highly motivated and customer-oriented individual to join our team as a Teller. As a Teller, you will be responsible for providing excellent customer service and performing various banking transactions for our customers at our branch in Ratlam, Madhya Pradesh. Key Responsibilities Greet and assist customers in a friendly and professional manner Process various banking transactions, including deposits, withdrawals, and payments Balance cash drawers and maintain accurate records of transactions Promote bank products and services to customers Resolve customer inquiries and complaints in a timely and efficient manner Adhere to all bank policies and procedures to ensure compliance and security Collaborate with other team members to achieve branch goals and targets Qualifications High school diploma or equivalent Previous experience in a customer service or cash handling role preferred Strong communication and interpersonal skills Ability to work in a fast-paced and dynamic environment Knowledge of banking products and services Proficient in basic computer skills Attention to detail and accuracy Additional Requirements Must be able to work full-time, including weekends and holidays Must be willing to undergo a background check and credit check Must be able to lift up to 25 pounds Join our team at IDFC FIRST Bank and be a part of a dynamic and growing organization. We offer competitive salary and benefits, as well as opportunities for career advancement. Apply now and become a valuable member of our team! Show more Show less

Associate Relationship Manager-LAP

Byasanagar, Odisha, India

0 - 2 years

Not disclosed

On-site

Full Time

Job Requirements Job Title – Associate Relationship Manager-LAP Business Unit - Rural Banking Function - Retail Assets Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions ( Loan Against Property) . The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of mortgage business in Rural markets through lead generations and account opening as per needs of customer. Spearhead mapping of detailed household needs based on direct customer interactions. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship and maintain high collections efficiency. Lead preparation of quality documentation of loans to ensure minimum queries / rejections from Operations / Credit teams. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Key Success Metrics Customer Acquisition targets, Cross sell targets Educational Qualifications BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience 0-2 Years in NBFCs/Banking. Show more Show less

Acquisition & Engagement Manager

Odisha, India

2 - 5 years

Not disclosed

On-site

Full Time

Job Requirements Job Requirements Role/ Job Title: Acquisition and Engagement Manager Function/ Department: Branch Banking Job Purpose The role entails assisting in anchoring branch launches and events for the assigned region/zone. The role bearer would be responsible for acquiring the targeted customers, providing excellent and customized service and forging a deep relationship with the customer. The role bearer must drive below the line activities for the respective region/cluster contributing to the larger branch banking channel objectives. Roles & Responsibilities Conceptualize and execute micro marketing events for the mapped branches and corporates as per the defined frequency Identify and develop vendor network and ensure quality and cost effectiveness for all events undertaken Ensure quality lead generation for acquisition team Drive the identification, planning and execution of on ground events Play a pivotal role in forging a strong business-to-business relationship between the company and clients by facilitating a conducive environment for customer interactions Ideate and leverage different channels to identify business opportunities Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management Experience: 2 to 5 years of relevant experience Show more Show less

Territory Manager-Cross Sell (Personal Loan)

Dhanbad, Jharkhand, India

2 - 5 years

Not disclosed

On-site

Full Time

Job Requirements Role/ Job Title: Territory Manager-Cross Sell (Personal Loan) Function/ Department : Sales Job Purpose The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation, and communicate effectively across different mediums. The role bearer must make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank. Roles & Responsibilities Sourcing and managing channels, TMs and SMs generating business from them. Ensuring quality portfolio by minimizing delinquency and rejection Extensive knowledge and understanding of retails assets, products, operations, and current market trends. Identifying the changing market trends, channel development for acquiring business and providing high quality customer service. Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high-quality customer service. Education Qualification Graduation: Any Graduation Experience: 2 to 5 years of experience in Cross Sell (Personal Loan) Show more Show less

Associate Relationship Manager-MEL

Jeypore, Odisha, India

0 years

Not disclosed

On-site

Full Time

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated. Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets. Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship. Nudge behavioral changes in customers to drive them towards online banking. Maintain high collections efficiency through discipline and drive. Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry. Ensure compliance as per the bank requirements. Conduct field audits and customer verifications to ensure high quality of accounts. Gather latest Market intelligence and track and benchmark against best practices in competitor banks. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Show more Show less

Associate Manager-Acquisition (Current Account)

Bhubaneswar, Odisha, India

0 - 2 years

Not disclosed

On-site

Full Time

Job Requirements Role/ Job Title: Associate Manager-Acquisition (Current Account) Function/ Department: Branch Banking Job Purpose Role entails acquiring new customers for the bank's savings accounts. The role involves identifying potential customers, contacting them through various channels, explaining the benefits and features of the savings products, and closing the sales. Also to ensures that the customers are satisfied with the bank's services and maintains a long-term relationship with them. Roles & Responsibilities Acquisition of savings account in the identified segment and reference generation from the specified catchment area Ensuring high quality of customer acquisition in terms of constitution, product and segment mix On-boarding and activating customers on digital platforms Assist Senior Sales Manager in catchment mapping and branch scoping exercises Provide regular feedbacks to Senior Sales Manager and Branch Manager on customer requirements and potential opportunities Ensuring adherence to sales compliance and SOPs defined by the organization Quality sourcing and ensuring strict compliance on internal and external guidelines and regulations Regularly conducting activities in the catchment to acquire good quality, HNI customers and build a strong visibilty for IDFC First Bank Working on key central Initiatives and seeking regular referrals from existing customers Collaborating with other team members and support functions to provide products and service offerings to customers Education Qualification Graduation: Any Graduation Post-graduation: Any Post-graduation Experience: 0 to 2 years of relevant experience Show more Show less

Associate Customer Service Manager

Balangir, Odisha, India

2 - 5 years

Not disclosed

On-site

Full Time

Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service. Responsibilities Roles & Responsibilities: Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures. Responsible for branch operations and service delivery to the customers of a designated branch in our rural network. Data entry of application forms, creation of customer IDs, accounts, etc. File / document checking including KYC checking, application forms and loan document verification. Handling cash and clearing transactions. Maintaining good audit rating for the branch. Work towards ensuring best in class service delivery at the branch for external and internal customers. Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the branch such as compliance, Lending operations and operational risk. Oversee quality initiatives across operations team for optimization of processes in order to improve TAT and upgradation of SLAs. Employ tools such as automation and digitization to increase process efficiency. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 2 to 5 years of relevant experience in Banking or allied Business. Show more Show less

Branch Relationship Manager-Rural

Jajpur, Odisha, India

0 years

Not disclosed

On-site

Full Time

Job Requirements Job Requirements Role/Job Title: Branch Relationship Manager-Rural Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer is responsible for understanding the client needs and working with customers to help them make the right decisions with their accounts. The role bearer must maintain updated knowledge on all bank products and services to ensure high quality assistance in resolving customer queries as well as developing new relationships with prospective clients. This is a critical role which leverages business generation opportunities to help achieve larger organizational objectives. Roles & Responsibilities Contribute to penetration of liabilities business in Rural markets through lead generations, account penetration and relationship deepening as per needs of customer. Ensure maintenance of Average Monthly Balance of Relationship of customers mapped to the incumbent. Deepen the relationship with existing customers of the branch. Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory) Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation) Ensuring account usage & constantly maintaining health of account. Ensure superior customer service to capture larger wallet share of population. Execute resolution of customer queries and issues. Recommend process changes in order to improve service efficiency and quality across the branch network. Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Show more Show less

Associate Customer Service Manager

Jagatsinghpur, Odisha, India

2 - 5 years

Not disclosed

On-site

Full Time

Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service. Responsibilities Roles & Responsibilities: Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures. Responsible for branch operations and service delivery to the customers of a designated branch in our rural network. Data entry of application forms, creation of customer IDs, accounts, etc. File / document checking including KYC checking, application forms and loan document verification. Handling cash and clearing transactions. Maintaining good audit rating for the branch. Work towards ensuring best in class service delivery at the branch for external and internal customers. Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the branch such as compliance, Lending operations and operational risk. Oversee quality initiatives across operations team for optimization of processes in order to improve TAT and upgradation of SLAs. Employ tools such as automation and digitization to increase process efficiency. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 2 to 5 years of relevant experience in Banking or allied Business. Show more Show less

Associate Relationship Manager-LAP

Jajpur, Odisha, India

0 - 3 years

Not disclosed

On-site

Full Time

Job Requirements Job Title – Associate Relationship Manager-LAP Business Unit - Rural Banking Function - Retail Assets Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to identify mortgage needs of customers and provide appropriate lending solutions ( Loan Against Property) . The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements. Contribute to penetration of mortgage business in Rural markets through lead generations and account opening as per needs of customer Spearhead mapping of detailed household needs based on direct customer interactions Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship and maintain high collections efficiency Lead preparation of quality documentation of loans to ensure minimum queries / rejections from Operations / Credit teams Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Key Success Metrics Customer Acquisition targets, Cross sell targets Educational Qualifications BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience 0-3 Years in NBFCs/Banking. Show more Show less

Associate Relationship Manager-HL

Jagraon, Punjab, India

0 - 2 years

Not disclosed

On-site

Full Time

Job Requirements Role/Job Title: Associate Relationship Manager-Home loan Function/Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc. To service, the leads referred by sales front/cross/selling or other channels. To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets. Achieve agreed individual performance targets for income generation, product sales and new client growth targets. Login to disbursement completion, fulfilment, counselling and handholding the customer through the entire process of sanction and disbursement. Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default. Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 2 Years in NBFCs/Banking. Show more Show less

Senior Sales Manager (Household)

Ludhiana, Punjab, India

0 years

Not disclosed

On-site

Full Time

Job Requirements Job Requirements Job Title - Senior Sales Manager (Household) Business Unit - Retail Banking Job Purpose The role entails managing and scaling up the retail branch banking business for the region by implementing strategies to achieve growth targets. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high quality customer service. The role bearer is responsible for identifying business potential areas for an acquisition of Current Account customers in assigned geographies and using enablers to guide a team to successfully converting the same. The role has a P&L responsibility contributing to the larger branch banking channel objectives. Responsibilities Roles & Responsibilities: Mentoring a team of Sales Managers across assigned command area of branches Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues Monitoring daily sales call to ensure acquisition process is followed including market coverage Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets Imparting & refreshing product knowledge to team members, ensure complete updated product awareness within the team Responsible of timely resolution of customer queries Ensuring right level of staffing in the region for CA team Maintaining low team attrition Managing customer centric operations and ensuring customer satisfaction by achieving delivery & service quality norms Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers Recommend process changes in order to improve service efficiency and quality across the branch network Monitor the growth and execution as per the defined business plan Managerial & Leadership Responsibilities Attract and retain best-in-class talent for key roles in their reporting structure Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements Enable teams to drive growth targets by providing necessary support Show more Show less

Area Debt Manager-Flows-Commercial Vehicle

Chennai, Tamil Nadu, India

5 - 8 years

Not disclosed

On-site

Full Time

Job Requirements Job Title – Area Debt Manager- Flows-Commercial Vehicle Function – Collections Job Purpose The role bearer has the responsibility to manage a team and co-ordinate the operational recovery activities for an area credit portfolio in their assigned territory. It includes administration of corporate policies and procedures and ensure that front delinquencies are minimized. Working closely with the legal team so that they can provide sound legal advice on how to manage delinquencies that the company faces. The role bearer end to end collection responsibility for the collections of the area allocated contributing to the larger organizational objectives of the bank. This is a critical role that has a direct impact on the financial institution's budget planning. Responsibilities Roles & Responsibilities: Responsible to handle an area for collections of specific products Responsible for collection efficiency and cost of collections for the assigned area Responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters Responsible to review account allocations and collections targets by bucket to agencies/ in house team Regularly follow up with the default customers through a dedicated team Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force Manage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the same Making sure that there is adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise Ensuring that detailed background and reference check has been done of agencies / DCTs being appointed and evaluate them constantly Collaborate with legal team to ensure legal action is taken on specified cases Building relationships with key clients to ensure timely collections are made Determine suitable tactics or strategies for timely collections. ­Educational Qualifications Graduate – Any Post Graduate – MBA, PGDM Experience: Minimum of 5 - 8 years of experience in collections. Show more Show less

Market Head-First Private

Chennai, Tamil Nadu, India

0 years

Not disclosed

On-site

Full Time

Job Requirements Job Requirements Role/Job Title: Market Head-First Private Business: Retail Banking Function/ Department: Retail Liabilities Place of work: Pan India Job Purpose This is a leadership role where 8-12 Private Banking RM's are mapped to them and this person is expected to help these RM's meet their AUM, TRV and Revenue Goals by mentoring, coaching, doing joint client meetings. They are also expected to manage 15-20 large clients and deliver 1.5 X of their Fixed Compensation in addition to the team goals. Roles & Responsibilities Owning the AUM, TRV and Revenue targets of the team and delivering on all financial parameters Provide a seamless banking and wealth management experience from a product and interpersonal point of view through the teams Achieve organizational objectives of high customer satisfaction scores Acquire Customers through the respective teams via natural market, open market activities, references from Internal sources via existing branch and digital networks network. Secondary Responsibilities Ensure regulatory compliance High relationship management orientation; ability to forge effective relationships Strong focus on service delivery Execution oriented, i.e. driven to achieve results. Managerial & Leadership Responsibilities Hiring and retention of teams Team development Ensuring team is adequately staffed Target achievement of team members Key Success Metrics AUM target, TRV Target, Revenue Target New to Wealth customers, Portfolio Quality Show more Show less

Area Debt Manager-Flows-Rural Assets

Mandi Dabwali, Haryana, India

5 - 10 years

Not disclosed

On-site

Full Time

Job Requirements Role/ Job Title: Area Debt Manager – Flows -Rural Assets Function/ Department: Debt Management Job Purpose The role bearer has the responsibility to manage a team and co-ordinate the operational recovery activities for an area credit portfolio in their assigned territory. It includes administration of corporate policies and procedures and ensure that front delinquencies are minimized. Working closely with the legal team so that they can provide sound legal advice on how to manage delinquencies that the company faces. The role bearer end to end collection responsibility for the collections of the area allocated contributing to the larger organizational objectives of the bank. This is a critical role that has a direct impact on the financial institution's budget planning. Roles & Responsibilities Responsible to handle an area for collections of specific products. Responsible for collection efficiency and cost of collections for the assigned area. Responsible to track & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-starters. Responsible to review account allocations and collections targets by bucket to agencies/ in house team. Regularly follow up with the default customers through a dedicated team. Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force. Manage productivity by fixing productivity parameters for In-house / Agencies / collection executives monitoring performance against set parameters and daily reviewing the same. Making sure that there is adequate “Feet on Street” availability area-wise / bucket-wise / segment-wise. Ensuring that detailed background and reference check has been done of agencies / DCTs being appointed and evaluate them constantly. Collaborate with legal team to ensure legal action is taken on specified cases. Building relationships with key clients to ensure timely collections are made. Determine suitable tactics or strategies for timely collections. Education Qualification Graduation: Any Graduation Experience: 5 to 10 years of experience in collection Show more Show less

DevOps Engineer

Chennai, Tamil Nadu, India

3 years

Not disclosed

On-site

Full Time

Job Requirements Job Title: DevOps Engineer Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Technology, Analytics & Digital Banking Department: New Age > Information Technology > Engineering > Digital Engineering Location: Chennai, Tamil Nadu, India IDFC FIRST Bank is seeking a highly skilled and motivated DevOps Engineer to join our growing team in Chennai, Tamil Nadu. As a DevOps Engineer, you will play a crucial role in our New Age department, specifically in the Information Technology, Engineering, and Digital Engineering teams. You will be responsible for designing, implementing, and maintaining our DevOps processes and tools to support our digital banking initiatives. Key Responsibilities Design, implement, and maintain our DevOps processes and tools to support our digital banking initiatives Collaborate with cross-functional teams to identify and implement automation opportunities Monitor and maintain the health and performance of our systems and applications Troubleshoot and resolve any issues in a timely manner Continuously improve our DevOps processes and tools to increase efficiency and productivity Stay up-to-date with industry trends and best practices in DevOps and digital banking Qualifications Bachelor's degree in Computer Science, Engineering, or a related field Minimum of 3 years of experience in a DevOps role Strong knowledge of DevOps principles and best practices Experience with automation tools such as Ansible, Puppet, or Chef Proficient in scripting languages such as Python, Bash, or PowerShell Experience with cloud platforms such as AWS, Azure, or Google Cloud Knowledge of containerization technologies such as Docker and Kubernetes Familiarity with Agile methodologies and CI/CD pipelines Excellent problem-solving and troubleshooting skills Strong communication and collaboration skills Ability to work in a fast-paced and dynamic environment If you are passionate about DevOps and digital banking and want to be a part of a dynamic and innovative team, then we want to hear from you! Join us at IDFC FIRST Bank and help us revolutionize the banking industry with cutting-edge technology. Show more Show less

Branch Sales Manager - EIL

Chennai, Tamil Nadu, India

5 - 10 years

Not disclosed

On-site

Full Time

Job Requirements Role/ Job Title: Branch Sales Manager-EIL Function/ Department : EIL Job Purpose The role bearer has the responsibility of sourcing loans from market using DSAs/DSTs and existing channel partners as well establishing a quality portfolio. It entails managing a team, maintain strong relationships, foster co-operation and communicate effectively across different mediums. The role bearer has to make sure adherence to the policies and guidelines set. The execution of these tasks must be accomplished in such manner which is both sales supportive and risk averse contributing to the larger objectives of the bank. Roles & Responsibilities Sourcing and managing channels from the market and acquiring business from them Ensuring quality portfolio by minimizing delinquency and rejection Extensive knowledge and understanding of retails assets, products, operations, and current market trends Identifying the changing market trends, channel development for acquiring business and provide high quality customer service Recommend improvements to processes and policies across the Retail Banking business to drive operational efficiencies and high quality customer service. Education Qualification Graduation: Any Post-graduation : MBA, PGDM Experience 5-10 years of relevant experience Show more Show less

Sales Manager-2 Wheeler Loan

Nagaland, India

2 - 5 years

Not disclosed

On-site

Full Time

Job Requirements Role/ Job Title: Sales Manager- 2 Wheeler Loan Function/ Department: 2 Wheeler Loan Job Purpose The role entails scaling up the business for the Two-wheeler lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, Information Technology, Credit, Business Intelligence Unit for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs. Roles & Responsibilities Acquisition of 2 Wheeler Loan customers in the identified segment Meet and exceed the defined targets of new customer acquisitions month on month by analyzing transaction banking needs of the customer. Provide regular feedback to RM on opportunities and customer needs. Ensure adherence to selling norms and SOPs defined by the organization Ensure strict compliance with internal guidelines and external regulations Ensure quality sourcing in line with the Bank's policy Education Qualification Graduation: Any Graduate Post-graduation: MBA Experience: 2 to 5 years of experience Show more Show less

FIND ON MAP

IDFC FIRST Bank

IDFC FIRST Bank

IDFC FIRST Bank

Banking and Financial Services

Chennai

N/A Employees

2292 Jobs

    Key People

  • V. Vaidyanathan

    Managing Director & CEO
  • Vishal Kothari

    Group Chief Financial Officer

My Connections IDFC FIRST Bank

Download Chrome Extension (See your connection in the IDFC FIRST Bank )

chrome image
Download Now
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Job Titles Overview