46 Ibm Storage Jobs

Job Duties: Write technical content on existing Storage infrastructure products. Products may include IBM Storage Scale, IBM Storage Virtualize, Red Hat Ansible, IBM FlashSystems, SAN Volume Controller, IBM Storage Ceph, IBM Storage Defender or other products in the IBM Storage suite Learn the latest updates in support of any one or several IBM Storage related products Have a growth mindset to cultivate essential relationships inside and outside the organization to ensure successful outcomes Operating system installation and configuration skills on enterprise servers Knowledge of digital content development platforms - IBM Digital Learning Platform (DLP) and Coursera Knowledge of IT professional services (Expert Labs) and client data center technical implementation projects SAMPLE: As a core member of the Technical Training Content Development team, you will be expected to work autonomously and deliver on project phases on time and on budget. We will help you achieve your goals by continuous professional development and regular career progression sessions. Required education Bachelor's Degree Required technical and professional expertise (We need at least 2-3 bullet points quantifying the minimum number of years of experience necessary to adequately perform in this role. Experience in administering enterprise data storage products and/or related technologies Demonstrated experience in DevOps-related practices Exposure to data center infrastructure (compute, storage and networking) Demonstrated communication skills Preferred technical and professional experience Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience) Experience of having worked with at least one of the following operating systems: Linux, Windows Server or AIX Experience working with cloud computing infrastructure and DevOps technologies and products Knowledge of at least one of the following products: IBM Storage Scale, IBM Storage Virtualize, Red Hat Ansible, IBM FlashSystems, IBM Storage Ceph, IBM Storage Defender or other products in the IBM Storage suite Knowledge of technical documentation or content writing Knowledge of IBM Infrastructure products and services is a plus Scripting experience in any of the following languages: Bash or Python Ability to troubleshoot issues arising out of training content delivery to clients

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired bya collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizationsunlock the value of technology and build a more sustainable, more inclusive world. MonitoringContinuously monitor storage and backup systems (PMAX, FS7300, PURE Storage, Unity Storage, Isilon, NetApp, StorageGRID, Rubrik) for performance, availability, and security issues using monitoring tools such as Dell EMC Unisphere, Pure1, NetApp OnCommand, and Rubrik Polaris. Incident ManagementRespond to and resolve storage and backup-related incidents and outages. MaintenancePerform regular maintenance tasks such as backups, patching, and upgrades. Proficiency in managing various storage and backup technologiesSAN (PMAX, FS7300, PURE Storage, Unity Storage), NAS (Isilon, NetApp), Object Storage (StorageGRID), Backup (Rubrik). Strong knowledge of storage and backup administration. Experience with storage and backup monitoring toolsDell EMC Unisphere, Pure1, NetApp OnCommand, Rubrik Polaris. Familiarity with automation tools and scripting languagesPython, Bash. Understanding of backup and recovery strategies. Knowledge of storage security best practices. Python Scripting Primary Skills SAN Storage PMAX, FS7300 PURE Storage EMC Unity Storage NAS (Isilon, NetApp Object Storage (StorageGRID) Backup (Rubrik).

Detailed : 5+ years hands-on experience on HPE 3Par Storage Boxes (StoreServ 8400). 4+ years hands-On experience on NetApp Ontap 8 and greater version. Good understanding on SAN fabric protocols; SAN routing; Zone configuration. Good understanding on NAS and IBM switches. Good understanding on storage performance analysis and troubleshooting storage capacity management and planning. Planning and coordinating Storage box upgrades. Engaging with vendor support and work on technical issues. Working on storage provisioning tasks beginning with end user requests; through the creation of volumes; mapping and ensuring storage availability. Primary Skill HP3PAR Secondary Skill NetApp

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: IBM Storage.

Policies, Processes and Procedures 1. Create management reports on technology diligence and benchmarking with conventional technoliges 2. Work with cross-functional teams to collect and analyze data, and prepare a holistic view of the technologies in RIL perspective 3. Develop and use Excel based calculation & templates. Design and efficiency estimation of technologies based on first principles 4. Perform ASPEN Plus simulations Technology Operations 1. Evaluation/diligences of electrochemical or thermo-mechanical batteries from first principles for RE-RTC power and Green steam application 2. Literature search and studying patents to develop a detailed insight of the technology. 3. Perform technical due diligence and benchmark prospective technologies against current technologies and provide recommendations to pursue / not pursue 4. Understanding overall energy balance and estimation of energy leak points. Develop BOM for capex estimation. 5. Perform economic calculations for levelized cost of electricity / steam 6. Develop excel based models for hourly intermittency management and optimize overall design of PV solar / wind / batteries for meeting power and steam requirements 7. Prepare RFQs and compare proposals to finalize technology for demo / pilot at RIL site. Process Innovation 1. Stay updated with global energy storage technology innovations 2. Propose improvement schemes to reduce energy consumption and cost

Job Information Job Opening ID ZR_1743_JOB Date Opened 16/03/2023 Industry Technology Job Type Work Experience 12-15 years Job Title API Architect City Mumbai Province Maharashtra Country India Postal Code 400705 Number of Positions 2 Experience of 12+ years in Software Engineering and at least 3+ years on API Architecture. Career growth from developer to designing and architecture API platforms. With exposure to application integrations, API Architecture and private Cloud VMWare and knowledge of public Cloud Azure/AWS. Experience with designing and implementing API based platforms and architecture for Similar scale and domain organizations. Knowledge of integration products like IBM IIB, IBM Gateway, API Gateways Exposure to application integrations, API micro services architecture BFSI domain experience preferred check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language, IBM Storage, NETAPP NAS, HITACHI NAS Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide efficient Service Desk Voice Support. Utilize French Language skills effectively. Maintain client satisfaction through prompt issue resolution. Collaborate with cross-functional teams to enhance system performance. Continuously improve service delivery processes. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, Service Desk Voice Support, French Language Strong understanding of IT service management principles. Experience in troubleshooting software and hardware issues. Knowledge of remote desktop applications and help desk software. Excellent communication and customer service skills. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, French Language, IBM Storage, NETAPP NAS, HITACHI NAS Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide exceptional French language support to clients. Deliver top-notch service desk voice support to address client issues effectively. Professional & Technical Skills: Must To Have Skills: Proficiency in Service Desk Management, French Language, Service Desk Voice Support Strong understanding of IT service desk operations. Experience in troubleshooting and resolving technical issues. Excellent communication skills to interact with clients effectively. Additional Information: The candidate should have a minimum of 2 years of experience in Service Desk Management. This position is based at our Gurugram office. A 15 years full-time education is required. Qualifications 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : HPE SAN Administration, No Function Specialty Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance for production and development systems and software products. You will be responsible for configuring services on various platforms and implementing technology at the operating system-level. Your role will involve troubleshooting at both basic and intermediate levels. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Provide ongoing technical support and maintenance for production and development systems and software products. Configure services on various platforms and implement technology at the operating system-level. Troubleshoot hardware/software issues at L1 and L2 levels. Collaborate with team members to resolve technical problems. Assist in the implementation of software solutions from specific vendors/brands. Ensure adherence to defined operating models and processes. Professional & Technical Skills: Must To Have Skills:Proficiency in Netapp Storage Area Network (SAN) Administration. Good To Have Skills:Experience with HPE SAN Administration. Strong understanding of storage area network (SAN) administration. Experience in troubleshooting and resolving SAN-related issues. Knowledge of server and network areas. Familiarity with various software solutions from specific vendors/brands. Additional Information: The candidate should have a minimum of 3 years of experience in Netapp Storage Area Network (SAN) Administration. This position is based in Noida. A 15 years full time education is required. Qualifications 15 years full time education

Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will be responsible for resolving incidents and problems across multiple business system components, ensuring operational stability. You will create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborating with vendors and assisting service management teams with issue analysis and resolution will be part of your daily tasks. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Implement effective troubleshooting strategies. Analyze and resolve issues promptly. Maintain operational stability. Professional & Technical Skills: Must To Have Skills:Proficiency in Netapp Storage Area Network (SAN) Administration. Strong understanding of storage area network concepts. Experience in resolving incidents and problems related to SAN administration. Knowledge of creating and implementing Requests for Change (RFC). Hands-on experience in updating knowledge base articles. Good To Have Skills:Experience with IT service management tools. Additional Information: The candidate should have a minimum of 5 years of experience in Netapp Storage Area Network (SAN) Administration. This position is based at our Bengaluru office. A 15 years full-time education is required. Qualifications 15 years full time education

Manage and maintain Dell EMC storage platforms, ensuring data availability, security, and efficient backup solutions. You will troubleshoot, optimize, and monitor storage systems to prevent downtime. Expertise in EMC storage solutions, backup strategies, and disaster recovery is required for this role.

The NetApp Storage Platform role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the NetApp Storage Platform domain.

The NetApp Storage Platform, Unix Administration role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the NetApp Storage Platform, Unix Administration domain.

The NetApp Storage Platform role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the NetApp Storage Platform domain.

The NetApp Storage Platform, IT IS_DCS_Storage Admin_HDS role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the NetApp Storage Platform, IT IS_DCS_Storage Admin_HDS domain.

In the role ofStorage Scale developer, you would be responsible for Designing, development and support of individual product features for IBM family of storage products, IBM Software Defined Storage portfolio & IBM cloud storage services. You will be owning and driving product functionality as SME and represent in global product teams. You will work with the senior technical leaders and manager in effectively managing the deliverables through your technical skills and prior experience. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Strong development experience. Experience withDevOpsin enterprise-grade SDS and Cloud solutions is an added advantage. 3 - 7 years of industry experience in Virtualization/containerization, Filesystems, Storage systems Software. Strong experience of software product development, debug and test usingPython, Go language, Ansible, Terraform. Knowing DevOps, scripting languages and Rest API development is an added advantage. Good debugging skills for complex issues with interdependencies across multiple modules. Product development experience on Linux/Windows operating systems and user level programming and test. Basic User level Linux and administration is desired. Ability to take ownership of feature development and meticulously evaluate product requirements, identify dependencies, execute development tasks and testing. Ability to crisply communicate with QA and other teams to define test requirements and support integration. Experience in Systems/Storage domains, Storage controllers. Ability to crisply communicate across geographies and all stake holders (clients and level 3 support teams) for resolving field issues. Good expertise of working with Global teams Knowledge and hand-on usage of code and defect management tools. Good written/verbal communication skills to report status crisply and accurately. Experience working in a collaborative environment that uses Agile methodologies Preferred technical and professional experience Understanding on working model of DevOps technologies, Ansible, Terraform, Cloud and Deployment expertise. Basic understanding of Container technologies (OpenShift Platform), Kubernetes, Kubernetes operators etc.

This role involves the development and application of engineering practice and knowledge in designing, managing and improving the processes for Industrial operations, including procurement, supply chain and facilities engineering and maintenance of the facilities. Project and change management of industrial transformations are also included in this role. - Grade Specific Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers. Skills (competencies)

Storage Admin1 * Must be well aware of NetApp technology concept.* OCUM or OCI anyone of the tool configurating the alerts and monitoring.* Volume, aggregation, vserver creation .* NFS, CIFS export-policy , NFS auditing, CIFS audting.* Netapp LIF configration and subnetting.* SAN LUN, zoning, switch configuration.* Knowledge of migration.* Must have knowledge on FAS, AFF architecture.* Coordinate with vendor for various hardware issues and software issues *Knowledge of Linux will be a plus * Good communication skill

As a Consultant, Technology Engineer, you deliver standard and custom supportable technology products. The solutions you build are based on Customers architectural standards, technology roadmaps, industry trends and business requirements. Youll focus on collaboration, data, systems, storage, middleware, network, security and contact center technology products. Youll also be accountable for the operational aspects and management for the above products according to the business requirements and defined service level agreements (SLAs). Job Description Key Responsibilities: Collaborates with Technology Architecture professionals to develop technology product roadmaps. Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities. Designs and implements standard builds/templates for all technology platforms. Drives product improvements through optimization, enhancements and the implementation of new features and functions. Works continuously with other Technology Engineering teams and Technology Architecture to ensure the success of products. Conducts “proof of concept” labs for enhancements, new solutions and competitive bake-offs. Designs standard and custom technology solutions for business partner projects, including pre- production testing, performance tuning, handoffs and certification. Conducts proactive and reactive monitoring to detect, predict and resolve abnormal conditions in the environment. Collaborates with vendors to help drive design innovation in product enhancements and improvements. Executes on production engineering processes, incident management, root cause analysis, problem management, change management, release management and knowledge management. Provides complex production support for all technology platforms. Provides oversight for technical labs and development environments Mandatory Skills Experience with Z OS storage, with some only having touched a tape device or still mounting tapes. Experience with IBM and Z OS, leadership skills, and the ability to coach and train the team. Very important of the new hire being able to run projects and take ownership of tasks. Must have experience with IBM and zOS, as these are critical for the role. VTL Refresh: will be involved in a VTL refresh, which may drive the need for a new provider of VTL technology. Safeguarded Copy: The team is currently installing safeguarded copy, and the new hire will be involved in this project. Cyber Vault: may also work on Cyber Vault, which involves tooling around safeguarded copy to help with forensics and other tasks. Typical Skills and Experiences: Education: Undergraduate studies in computer science, management information systems or a related field is preferred. License/Certification/Designation: Technology certifications or designation are not required, but encouraged (i.e., AWS, Azure, scripting and development languages, delivery methods, security). Experience: Six years or more’ experience with the most complex integrated solutions with an ability to design and develop and modify new and existing solutions for specialized needs. Experience with multiple technologies and within one or more domains. Experience with automation of deployment of solution configurations. Experience in training/guiding less experienced staff. Experience with solutions: IaaS, PaaS, SaaS and package solutions. Knowledge, Abilities and Skills: Strong communication skills, knowledge of planning, management and execution of Accelerated Solutions Deliver framework, Information Security acumen. Influencing, negotiating and priority setting needed. Insurance/financial services industry knowledge a plus.

The Storage & Backup L2 Engineer will be responsible for the operation, maintenance, and support of storage and backup systems in the data center. This role will primarily focus on managing Data Protector backup tools and HP storage solutions, including tape and media management. The engineers will work closely with other IT teams to ensure data integrity, availability, and compliance with backup policies and procedures. Skills - HP Data Protector, Unity Storage, Brocade San Switches, EMC Networker

Managing Specialist (m/f) IBM Storage Protect (TSM) / DB2 in FileNet environment Essential Tasks: - Administration of IBM Storage Protect (former known as Tivoli Storage Manager TSM) - Architecture improvements of TSM - Administration of relational database IBM DB2 (as part of FileNet suite) - Architecture and administration of IBM Content Collector for SAP - Administration of IBM FileNet P8 (Content Platform Engine / FileNet Content Manager) - Development with Java.Net and REST API - Performance analysis - Participation in the creation of operational concepts - Development of improvement and optimization proposals Professional requirements: - Subject-relevant university degree - Long experience and good knowledge in the administration of IBM FileNet / TSM / DB2 environments - Good knowledge of Java development - Good knowledge of Linux operating systems - Experience in the creation of concepts and documentation - Excellent English skills in both spoken and written form Personal requirements: - Ability to work in an independent, structured and in customer-oriented manner - Very good social and communication skills - High solution competence with strong conceptual and analytical skills - High resilience, team orientation, flexibility, reliability, and enthusiasm - Self-confident and team-oriented working style - Preferred local area: Hyderabad

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Netapp Storage Area Network (SAN) Administration Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products both remote and onsite, across all server and network areas, and for particular software solutions/vendors/brands. Your work includes L1 and L2/basic and intermediate level troubleshooting. Roles & Responsibilities: Lead the Team governance and support the operations as SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Implement technology at the operating system-level. Perform hardware/software support. Conduct L1 and L2/basic and intermediate level troubleshooting. Professional & Technical Skills: Must Have Skills: Proficiency in NetApp Storage Area Network (SAN) Administration. Must have Skills: in Hitachi Storage Administration Handson experience in managing large SAN Fabric on brocade and Cisco Director switches. Strong understanding of storage area network administration. Experience in troubleshooting SAN related issues. Knowledge of NetApp and Hitachi storage solutions. Familiarity with storage protocols such as iSCSI and Fibre Channel. Additional Information: The candidate should have a minimum of 8 years of experience in NetApp and Hitachi Storage Area Network (SAN) Administration. This position is based at our Noida office. A 15 years full-time education is required. Qualifications 15 years full time education

Mainframe Storage Systems Programmer Position Summary Provide premium Mainframe Storage system programming support and services to Ensono mainframe clients. The successful candidate will work on storage infrastructure administration, configuration, and installation. This encompasses DASD, tape, virtual tape, encryption, and replication for backup and DR capabilities. The associate will perform software and hardware refreshes, customer migrations and daily customer support. Key Areas of Focus for this Role Fulfill customer service requests for mainframe customers in a timely manner as they pertain to Mainframe Storage administration and related products Provide DASD and tape storage administration support for our customers. Manage storage pools for multiple customers and LPARs. Perform problem diagnostics and resolution. Create and oversee jobs for daily, weekly, and monthly backups. Participate in Data Center migration projects using multiple methodologies. Perform data and volume recovery. Perform data migrations between storage frames for existing customers. Interact with hardware and software vendors as required. Follow procedures for customizing Mainframe Storage related ISV products efficiently and according to best practices and Ensono standards (for productivity/scalability purposes). Provide primary support for reported problems related to Mainframe Storage and related software products Provide support on 24 x 7 x 365 basis across multiple time zones. Provide key support for customer migration services (new customer transitions) as they pertain to Mainframe Storage and related OEM software products. Provide primary support for reported problems related to Mainframe Storage DASD and Tape Systems Communicate to both customer and management the status of issues at intervals during resolution process. Maintain documentation of issue cause, action, and resolution in the designated problem tracking system. Assist the assigned project manager in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date. In joint co-operation with the Disaster Recovery Services and other technical teams, successfully execute tasks associated with any given customer’s disaster recovery plans. Aid and assist other mainframe teams as required to support them and our clients. Adhere to a schedule that efficiently manages resources and allows timely implementations. Follow ITSM change control procedures What the Ideal Candidate Brings to this Role Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply. Required Qualifications Bachelor’s degree required and/or equivalent work experience. 5+ years of professional experience in Mainframe Storage Support Extensive skills with IBM storage software including IBM Copy Services Manager/Global Mirroring, SMS, HSM, IDCAMS, and DFDSS. Experience in preparing and implementing Disaster Recovery plans Expert knowledge of catalog structures, LPAR sysplexes, and resource sharing. Extensive knowledge of DASD hardware configurations incorporating replication. Extensive skills with IBM and Oracle/STK tape hardware and software. Ability to analyze performance on DASD and tape subsystems. Extensive skills with CA-1, MIMTape. Functional skills with Dell/EMC. Functional skills with RMM, TLMS, GRS, Tapecopy, and SMF. Experience in customization of Mainframe Storage related ISV software products Experience using various system monitoring software in problem determination, particularly for performance/response problems related to Mainframe Storage Ability to develop innovation, strategies, processes, and best practices in software management Support planned (disaster recovery) and unplanned (emergency) database recovery activities Knowledgeable in best practices of software management, maintenance, and documentation Experience with establishing policies and procedures pertaining to database management, DR, security, maintenance, and utilization Ability to evaluate change requests and determine impact to assigned clients and troubleshooting and solving production database issues. Other Qualifications Self-motivated and able to work independently. Strong analytical skills required for quick problem determination and isolation of root cause with emphasis on required recovery actions to minimize impact to client business. Demonstrated ability to respond quickly and effectively to support requests from multiple clients Must be able to multi-task and work under short deadlines and in high pressure situations. Excellent communication skills (written, verbal and presentations) Ability to work as part of a team, as well as independently.

Storage Field Engineer (L2) Job Description: Candidate should have good experience on Implementation and Support of SAN/NAS Storage. Should be open for Field Support. Job Requirement: Previous experience as a Field Engineer Installation and configuration (including Rack Mounting) of SAN/NAS storage like NetApp /Dell EMC/Hitachi Storage, etc. preferably NetApp storage Installation and configuration of SAN switches Knowledge of management services like SSH, SFTP, FTP, http. Configuration knowledge of all SAN/NAS protocols Configuration Knowledge of RAID, Volume, Aggregate, Snapshot, Snap Restore, Snap Mirror, Vol Copy, ndmp, LUN provisioning, etc., Knowledge of Windows and Linux OS Basic Knowledge of Hypervisor and Virtual machine Basic Knowledge of Backup technologies (e.g. Commvault, Veeam and Veritas) Troubleshooting skills Ability to perform responsibilities remotely or on customer premises as needed Ability to participate in a 24x7 support Good Communication Aptitude for learning new technologies Ability to work occasional nights and weekends to deal with outages and maintenance windows Interested candidates can share their CV with albina.shere@pentagon.co.in

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Storage Area Networks (SAN) Architecture and Design Good to have skills : NAS Architecture and Design Minimum 2 year(s) of experience is required Educational Qualification : Bachelors degree Summary :As an Infra Tech Support Practitioner, you will provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. You will implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Implement hardware/software support for production and development systems. Troubleshoot basic and intermediate level issues in server and network areas. Provide ongoing technical support for configured services on various platforms. Collaborate with team members to address technical challenges. Document and communicate technical solutions effectively. Professional & Technical Skills: Must To Have Skills: Proficiency in Storage Area Networks (SAN) Architecture and Design. Good To Have Skills: Experience with NAS Architecture and Design. Strong understanding of storage area networks and their architecture. Knowledge of SAN design principles and best practices. Experience in implementing SAN solutions in enterprise environments. Additional Information: The candidate should have a minimum of 2 years of experience in Storage Area Networks (SAN) Architecture and Design. This position is based at our Pune office. A Bachelors degree is required. Qualifications Bachelors degree