Content Developer

Job Description

Job Duties: Write technical content on existing Storage infrastructure products. Products may include IBM Storage Scale, IBM Storage Virtualize, Red Hat Ansible, IBM FlashSystems, SAN Volume Controller, IBM Storage Ceph, IBM Storage Defender or other products in the IBM Storage suite Learn the latest updates in support of any one or several IBM Storage related products Have a growth mindset to cultivate essential relationships inside and outside the organization to ensure successful outcomes Operating system installation and configuration skills on enterprise servers Knowledge of digital content development platforms - IBM Digital Learning Platform (DLP) and Coursera Knowledge of IT professional services (Expert Labs) and client data center technical implementation projects SAMPLE: As a core member of the Technical Training Content Development team, you will be expected to work autonomously and deliver on project phases on time and on budget. We will help you achieve your goals by continuous professional development and regular career progression sessions. Required education Bachelor's Degree Required technical and professional expertise (We need at least 2-3 bullet points quantifying the minimum number of years of experience necessary to adequately perform in this role. Experience in administering enterprise data storage products and/or related technologies Demonstrated experience in DevOps-related practices Exposure to data center infrastructure (compute, storage and networking) Demonstrated communication skills Preferred technical and professional experience Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience) Experience of having worked with at least one of the following operating systems: Linux, Windows Server or AIX Experience working with cloud computing infrastructure and DevOps technologies and products Knowledge of at least one of the following products: IBM Storage Scale, IBM Storage Virtualize, Red Hat Ansible, IBM FlashSystems, IBM Storage Ceph, IBM Storage Defender or other products in the IBM Storage suite Knowledge of technical documentation or content writing Knowledge of IBM Infrastructure products and services is a plus Scripting experience in any of the following languages: Bash or Python Ability to troubleshoot issues arising out of training content delivery to clients