HVAC SYSTEM SERVICE MANAGER

8 - 12 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The HVAC Service Manager is responsible for leading a team that installs, repairs, and maintains heating and air conditioning systems in residential and commercial buildings. In this role, you will collaborate with service and installation technicians, dispatch personnel, and other managers to ensure customer satisfaction and achieve departmental goals. As a senior company representative, you will also engage directly with customers, vendors, and suppliers to ensure clear communication of project status and requirements. Your responsibilities will include scheduling, directing, and providing technical support for HVAC technicians to meet service demands and customer expectations. You will be involved in recruiting, interviewing, hiring, and training HVAC technicians as needed to meet workload demands and company or customer requirements. Supervising and directing HVAC technicians to ensure efficient equipment repair, installation, start-up, operation, and other duties are also part of your role. Additionally, you will review technicians" work to maintain quality standards, safety requirements, and productivity levels. Conducting performance appraisals, setting improvement goals, and establishing a regular training program to ensure technicians are up-to-date on service techniques and safety procedures are essential tasks. Communication with dispatch regarding scheduling, project information, and inventory management will be a key aspect of your role. You will be responsible for budgeting, setting goals, and monitoring objectives to ensure departmental profitability. Ensuring compliance with company and departmental policies, overseeing HVAC service vehicles, and staying current with factory OEM training are crucial responsibilities. Generating sales leads, developing maintenance agreements, managing installation projects, and collaborating with other managers to meet company goals are also part of this role. The ideal candidate will have a mechanical background with a deep understanding of HVAC and refrigeration systems. Excellent customer service, sales skills, technical aptitude, leadership skills, and strong communication abilities are required. Being detail-oriented, organized, proficient in common office applications, and having a strong desire for improvement are essential qualities for success in this role. A driving license is also necessary. If you are a motivated individual with the required experience and qualifications, and are willing to work in Hyderabad, we encourage you to apply for this position. Please note that this job description may be subject to change over time without altering the fundamental nature of the role or level of responsibility involved.,

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