HRIS Analyst - Successfactors

As a People Systems Analyst, your primary responsibilities will involve working closely with stakeholders to define and refine requirements for successful change implementation. This will include analyzing business needs, system and process changes, business readiness, and service introduction. You will be responsible for maintaining and updating the People system by supporting regular releases, developing test scripts, and ensuring thorough testing. Additionally, you will triage, assign, and monitor the progress of tickets through governance mechanisms and regular check-ins with the IT team. Collaboration with IT and the People team will be essential to translate business objectives into technical requirements and ensure that the People system aligns with organizational needs. You will also be tasked with identifying process-related improvements and policy changes to enhance system efficiency and optimize user experience. In terms of software implementation and improvements, you will work closely with IT to support software implementation projects, integrate new modules or point solutions, and prioritize change activities within the People systems. Additionally, you will support the introduction of new People services through service introduction, provide training and engagement to key stakeholders, and create system-related how-to guides and knowledge management articles. Reporting will be a key aspect of your role, as you will need to provide clear reporting on People system change activity, system adoption, and key performance indicators. You will also be responsible for monitoring and reporting on the Return on Investment of People system change activities. To excel in this role, you should have a working knowledge of HR/People technology platforms, with knowledge of SAP SuccessFactors being advantageous. A proven delivery record in HR IS or IT-related projects, learning agility, attention to detail, and diligence are also essential qualities. Having a growth mindset, the ability to navigate complexity successfully, and an understanding of working in an Agile environment will be beneficial. Excellent communication skills, a commitment to data confidentiality, and the ability to manage multiple projects in a dynamic environment are crucial for this role. Proficiency in Microsoft Suite and familiarity with project and service management tools are required, while hands-on knowledge of SQL Reporting would be favorable. Supporting a culture of collaboration, teamwork, and continuous learning across the organization is a key aspect of this role.,