HR Shared Services Officer

Buro Happold

13 - 14 years

2 - 7 Lacs

navi mumbai maharashtra india

Posted:1 day ago| Platform: Foundit logo

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Skills Required

hr operations hr shared services hr administration employee lifecycle management payroll coordination hr database management

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

HR Processes & Administration
Support the employee lifecycle with accurate HR administration and coordination.
Act as the first point of contact for employee queries via email, phone, or face-to-face.
Handle escalated issues and ensure timely communication of resolutions.
Collaborate with payroll teams/providers to deliver timely information and reports.
Compile routine management information reports and handle ad-hoc reporting requests.
Assist with audit requests by providing required documentation promptly.
Maintain 100% accuracy of employee records in the HR database.
Deliver tasks within SLA and manage smaller ad-hoc HR projects.
Strive for global consistency in HR processes, minimising variations.

Your Skills & Experience

Proven HR Operations experience in an international shared services environment.
Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).
Experience supporting UK HR Operations (global exposure is a plus).
Ability to manage multiple activities in a fast-paced environment.
Strong communication skills (written and verbal).
Professional attitude with strong confidentiality handling.
Track record of delivering excellent employee service.

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