Job
Description
Are you an HR professional seeking an exciting opportunity Buro Happold is hiring an HR Shared Services Officer with prior experience, offering an attractive salary and benefits package. The role will be based in our Mumbai office. As an HR Shared Services Officer at Buro Happold, youll collaborate with the regional HR Consultants and support employees across our India offices. Your responsibilities include managing HR processes, administration, and driving continuous improvement. We'd love to hear from you if you have experience in international shared services or HR operations! Ensure accurate, responsive, and well-coordinated processes to support the employee lifecycle, including handling all HR administration and coordination within your designated business area. As the initial point of contact, you will handle employee queries through the HR Shared Services mailbox, phone calls, or face-to-face interactions. Ensure timely handling of escalated issues and effective communication of resolutions. Compile data and create routine management information reports and documents, while also addressing ad-hoc report requests as needed. Assist with audit requests, ensuring timely handling and providing necessary information. Input data into the HR database to ensure 100% accuracy of employee records. Handle requests within the specified SLA and manage smaller-scale ad hoc projects, ensuring timely completion and meticulous attention to detail. Strive to minimize variations and workarounds; aim for consistent and global processes wherever possible. Proven HR Operations experience in an international shared services environment. Well-versed in Microsoft Office software (Outlook, Excel, Word, PowerPoint). Experience in administrating HR Operations support for the UK region - global experience is a bonus. Ability to manage a portfolio of activities in a fast-paced environment, adapting to shifting priorities. Good communicator, written and verbal. Professional attitude within a confidential environment. Proven ability to provide excellent service. Bring your knowledge and expertise to one of the world's most respected consultancies. Competitive salary and benefits package including Annual Discretionary Bonus, Comprehensive Health Insurance Scheme for both you and your family, Group Personal Accident Cover. Our 5-day workweek policy supports work-life balance, ensuring you have time to relax and recharge. A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development program that will enable and empower you. Benefit from our Employee Referral Bonus, rewarding you for bringing talented candidates into our fold. A commitment to your wellbeing through a comprehensive Employee Assistance Programme (EAP) and wellness initiatives designed to support your mental and physical health. Back to Work Program for Women - Swam Siddha - We're committed to empowering women, facilitating seamless re-entry into the workforce through our dedicated program. Engage with our vibrant community through the Young Employees Forum, Diversity and Inclusion Forum, and BH Women's Network, fostering a supportive and diverse workplace culture. Make a difference in the world with our Share Our Skills (SOS) program, offering opportunities to support local communities and those in need globally. An International Culture that wherever your career takes you at Buro Happold, you won't be far from the exceptional. Join us to find out what you're really capable of. #LI-TG1 #LI Buro Happold values an individual's flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers. Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds, and experiences that shape us. Appreciating each other's differences is key; we want employees to feel they don't have to mask elements of their identity to thrive. We are working to change the lack of representation of marginalized groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing differences allows us to develop the most innovative and elegant solutions. Please let us know if there are any adjustments we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application.,
