HR Process Lead

Job Description

Role Overview: As a HR Operations Implementation Lead, you'll support in driving transformative change and run high-impact projects for the HR Operations Center of Excellence (COE) for your region. You'll implement and oversee a disciplined project management framework, ensuring initiatives are well-managed, timely, and effectively communicated. Your expertise will be crucial in driving successful execution and lasting impact across HR Operations initiatives. Key Responsibilities: Implement and maintain project management discipline, ensuring successful project execution and stakeholder engagement. Develop project management toolkits and communication frameworks to enhance consistency and efficiency. Lead project planning, resource allocation, timeline management, and smooth transitions for HR Operations initiatives. Drive change management efforts, including impact assessment, resistance management, and adoption promotion. Implement ambassador programs and feedback mechanisms to foster continuous improvement. Craft and deliver compelling communications to articulate change needs and inspire new ways of working. Engage effectively with senior management, providing updates and aligning projects with business goals. Work cross-functionally with the HR Process, JLLT HR Tech and HR Strategy & Enablement Teams. From time-to-time, the HR Operations Implementation Lead may be required to lead or support projects globally or in other regions to cover team absences or meet capacity demands. Required Skills and Experience: Strong organizational and time management skills Excellent written and verbal communication abilities Proficiency in creating and implementing project management frameworks and tools Excellent problem-solving and analytical skills Expertise in stakeholder management and cross-functional team engagement Proactive, results-oriented mindset with a focus on continuous improvement Preferred Qualifications: Post Graduation/ Bachelors degree 8+ years of experience in a corporate HR role preferred 5+ years minimum of experience in a project management or client service role preferred Experience with Monday.com, Workday, and ServiceNow preferred