HR Operations Specialist

HR Operations Specialist India (TL/TM)

**Location:** Hyderabad India

**Flexibility to operate in different shifts as needed including night shifts

**Experience:** Minimum 8+ years for TL; 10+ years for TM

**Comp: TL- Max 16LPA; TM: 18.5LPA Max

**Notice Period: Immediate Joiners only.

Role Overview:

We are seeking a highly skilled and experienced HR Operations Specialist to join our team. The ideal candidate will have extensive experience in HR operations within India and be capable of independently managing all HR operations transactions without requiring extensive hand-holding. This strategic role is crucial for ensuring operational efficiency and seamless HR process execution as our organization continues to grow.

Key Responsibilities:

• Manage the entire employee life cycle (Hire to Retire) efficiently.

• Demonstrate proficiency in HR processes and standard operating procedures.

• Handle appointment letters and documentation for India.

• Manage and coordinate queries on the ticket management tool (Freshservice).

• Liaise with employees, managers, and other HR colleagues to resolve HR-related queries.

• Provide first-level support to employees on HR-related queries, such as benefits.

• Administer HR processes, including onboarding, employee data management, and benefits enrollment.

• Ensure accurate and timely completion of HR-related tasks, such as preparing and maintaining personnel files and processing employee changes.

• Develop and manage change management and communication strategies, including email templates and how-to guides.

• Oversee the HR helpdesk and ensure comprehensive support for all HR-related inquiries.

Preferred Qualifications:

• Graduate/MBA with a minimum of 5+ years of relevant experience in HR operations.

• Extensive experience in HR shared services functions and managing HR OPS for India.

• Proficiency in Workday and basic understanding of Google Suite applications, including Smartsheet.

• Excellent IT skills, particularly in MS Word, PowerPoint, and Excel.

• Strong written and verbal communication skills in English.

• Ability to work under pressure and meet tight deadlines.

• Strong administrative skills with the ability to manage a complex and varied workload.

Desired Attributes:

• Smart and self-reliant, capable of representing the HR function independently.

• Flexible and adaptable to work in different shifts as required.

• Strong problem-solving skills and attention to detail.

• Ability to work collaboratively with cross-functional teams.