HR Executive (Recruitment)

As an HR Executive at Verbiage Ventures Solutions (VVS), you will be responsible for handling inbound international voice BPO processes within the Logistics domain. Your primary duty will involve engaging with US-based customers and end-users to address their business requirements effectively. This role demands proficiency in spoken English to ensure seamless communication with clients. Additionally, you will be expected to possess basic typing and report maintenance skills in Excel to support operational tasks. Your role will also entail demonstrating excellent customer service abilities to nurture strong and lasting relationships with clients. You must exhibit sound mathematical skills to ensure optimal load efficiency while adhering to legal constraints. Critical-thinking skills are essential for receiving and providing constructive feedback. It is crucial to be self-motivated to effectively manage the stresses and responsibilities associated with the position. Furthermore, you will be required to employ creative problem-solving techniques during inbound calls, emphasizing the value of our services to potential clients. Strong communication skills in English are essential, with prior experience in international voice customer support being advantageous. Flexibility to work in accordance with EST/CST/PST schedules based on client requirements is vital. Proficiency in Microsoft Office applications, particularly Excel, and familiarity with tools like Outlook and MS Teams are essential for this role. Verbiage Ventures Solutions is a renowned BPO firm specializing in back-office operations, with the headquarters situated in Bangalore, India. As an immediate joiner, you will contribute to our US operations by delivering exceptional IT and BPO services to a diverse clientele. This is a full-time position, suitable for freshers, offering benefits such as paid time off. The role necessitates working in person at our Bangalore office. If you are ready to embark on this challenging yet rewarding journey, we look forward to welcoming you on board on the expected start date of 21/07/2025.,