Position:
Housekeeping Executive
Business:
Property and Asset Management, City Name
What This Job Involves
You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine, etc. You will also be assisting the Team Manager /Property Manager with any assigned projects and providing backup as and when required. Following would be your site deliverables:
- Taking daily property rounds, coordinating with the team to close any matters related to cleaning. 
- Maintaining daily/monthly reports, i.e. DMR and MMR, and sharing the same with Property Manager and client. 
- Schedule weekly vendor meetings to discuss daily issues if any. 
- Maintaining/preparing monthly attendance summary record for salary. 
- Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be. 
- Developing and mentoring new and subordinate vendor staff
- Assisting in improving and monitoring procedures to ensure cost-effective and efficient services. 
- Assisting in preparing and developing the documentation of standard policies and procedures
- Plans, schedules, inspect, and assigns work to subordinate supervisors and/or teams. 
- Manage landscaping and gardening. 
- Regularly brief all staff regarding their duties, designated areas of work, and special instructions if any. 
- Prepare and implement various checklists, at the frequency instructed in the suggested formats. 
- Ensure the housekeeping staff is well-groomed. 
- Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity. 
- Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner. 
- Take feedback - customer needs assessment and evaluation of customer satisfaction levels.