Housekeeping Executive

Job Overview

The Housekeeping Executive is responsible for overseeing the daily housekeeping operations to ensure that guest rooms, public areas, and back-of-house areas are clean, well-maintained, and meet the resort’s hygiene and service standards. The role involves supervising the housekeeping team, managing inventory, ensuring timely room readiness, and maintaining guest satisfaction.

Key Responsibilities

Operational Management

• Supervise and coordinate daily housekeeping activities across rooms, public areas, and laundry.
• Inspect guest rooms, corridors, and common areas to ensure cleanliness and maintenance standards are met.
• Ensure timely cleaning and readiness of guest rooms as per occupancy and arrivals.
• Monitor daily room reports, occupancy, and housekeeping task assignments.
• Coordinate with the Front Office and Maintenance departments for smooth operations.

Staff Supervision & Training

• Supervise room attendants, public area cleaners, and laundry staff.
• Conduct daily briefings, assign duties, and review performance.
• Train team members in cleaning procedures, use of chemicals, and guest service standards.
• Ensure grooming, attendance, and discipline of housekeeping staff.

Guest Service & Quality Control

• Handle guest requests, special room setups, and complaints promptly and courteously.
• Maintain high levels of guest satisfaction and ensure attention to detail in every room.
• Conduct regular inspections and audits to maintain consistency in service quality.

Inventory & Supplies Management

• Maintain stock levels for linen, cleaning supplies, amenities, and guest consumables.
• Monitor and control usage to prevent wastage and pilferage.
• Coordinate with the store and purchase department for timely replenishment.

Safety & Hygiene Compliance

• Ensure adherence to hygiene, sanitation, and safety standards.
• Implement eco-friendly cleaning practices where possible.
• Report and follow up on maintenance issues, damages, or safety hazards.

Qualifications & Requirements

• Bachelor’s / Diploma in Hotel Management or Housekeeping Management.
• 3–4 years of experience in housekeeping operations, with at least 1 year in a supervisory/executive role.
• Strong knowledge of cleaning techniques, chemicals, and housekeeping equipment.
• Excellent organizational and communication skills.
• Eye for detail and high standards of cleanliness.
• Flexible to work shifts, weekends, and holidays.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person