Hotel Operations Manager

1. Operational Management:

- Oversee daily hotel operations, ensuring high standards of service and quality.

- Implement and maintain hotel policies, procedures, and standards.

- Manage budgets, forecasts, and financial reports.

2. Staff Management:

- Lead, motivate, and develop a team of department heads and staff.

- Conduct performance evaluations, provide feedback, and develop training programs.

- Foster a positive and inclusive work environment.

3. Guest Satisfaction:

- Ensure high levels of guest satisfaction through excellent service and issue resolution.

- Respond to guest complaints and feedback, implementing corrective actions.

4. Quality Control:

- Conduct regular inspections to ensure high standards of cleanliness, maintenance, and service.

- Implement quality control measures to improve guest satisfaction and operational efficiency.

5. Safety and Security:

- Ensure compliance with safety and security protocols, regulations, and laws.

- Conduct regular safety audits and training programs.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹60,000.00 per month

Benefits:

• Provident Fund

Work Location: In person