Posted:14 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The Hostess is responsible for greeting guests in a warm and friendly manner, managing reservations and seating arrangements, and ensuring that guests have a pleasant dining or hospitality experience from the moment they arrive until they leave. The role requires excellent communication skills, a positive attitude, and the ability to remain calm and organized in a fast-paced environment.

Key Responsibilities:

  • Greet guests promptly and courteously upon arrival.
  • Manage reservations and walk-in guests using the reservation system.
  • Escort guests to their tables and present menus.
  • Maintain accurate waitlists and estimate wait times when necessary.
  • Communicate with servers and management to ensure efficient seating flow.
  • Answer incoming calls and handle inquiries regarding reservations, hours, and services.
  • Ensure the entrance, lobby, and hostess stand are clean and presentable at all times.
  • Assist in maintaining guest satisfaction by addressing any concerns promptly.
  • Provide information about menu items, specials, or promotions when needed.
  • Support other front-of-house operations as required.

Qualifications:

  • High school diploma or equivalent preferred.
  • Ability to stand and walk for extended periods.
  • Previous experience in customer service or hospitality is an asset.
  • Excellent communication and interpersonal skills.
  • Friendly, professional demeanor with a strong focus on guest service.
  • Ability to multitask and stay organized in a busy environment.
  • Basic computer or POS (Point of Sale) skills preferred.
  • Flexible schedule, including weekends and holidays.

Can share the updated resume on [email protected]

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

  • Food provided
  • Paid sick time
  • Provident Fund

Work Location: In person

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