Hostess Professional

0 - 3 years

2 - 5 Lacs

Posted:6 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Hostess to join our team in the Hospitality industry. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service.

Roles and Responsibility
  • Manage front desk operations, including handling phone calls, emails, and walk-in customers.
  • Greet guests, answer questions, and address complaints professionally.
  • Coordinate with other departments to ensure seamless service delivery.
  • Maintain accurate records of guest interactions and transactions.
  • Ensure compliance with company policies and procedures.
  • Provide exceptional customer service to ensure high levels of guest satisfaction.
Job Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving skills and attention to detail.
  • Ability to maintain confidentiality and handle sensitive information.
  • Team player with a positive attitude and willingness to learn.
  • Familiarity with hospitality industry software and systems.

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