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7 - 10 years
5 - 10 Lacs
Chennai
Work from Office
Greetings From Prochant India Pvt Ltd! Hiring For Assistant Manager- Administration Education: Any GraduateExperience : 7+ Years Shift timing : Rotational Mode Of Interview : In- Person / Virtual Work Location : Chennai DLF Porur Mission: As a Assistant Manager in administration- responsible to provide administrative support to ensure efficient operation of office. Plan and co-ordinate administration procedures and systems and devise way to streamline admin processes. Keep abreast with all organization changes and business developments to meet out 2025 growth plan. Leading class of Facilities and Admin services: Design and operate facilities to be client, employee, and business-ready, and to be best in the space we operate Reduce and eliminate employee concerns connected to facility outlook & functions, food, transportation, safety, parking, discipline, and hygiene, eNPS of >70 promotors on facilities services Automate all admin processes and all reports within Monitor employee concerns through ticketing system and address / close the open tickets within the expected TAT Streamline transport benefit to eligible employees Provide safe and hygiene environment for employees Facility upkeep and improvement Technology integration wherever required Effectively manage facility team to ensure an on time deliverable system Utility and risk management procedures Competencies and cultural values: Highest alignment to our core values and ethos. Be an excellent role model to everyone in the company. Be an employee advocate, and build a team who is approachable and welcoming Efficiency: Ability to produce significant output expected with minimal wasted effort. Honesty/Integrity: Earn Trust and maintain confidentiality. Speak up openly and truthfully. Does what is right, not just what is politically expedient Organization & planning: Plan, schedule and budgets in efficient manner and focus of key indicators to attain the excepted outcomes. Aggressiveness: Moves quickly and take forceful stand without being overly abrasive Follow -through commitments: Lives up to to verbal and written agreements, regardless of personal cost. Intelligence: Learns quickly. Demonstrates ability to quickly and understand new information Analytical skills: Able to structure and process qualitative and quantitative data. Able to achieve the insights. Attentional to details: Does not let important details sip through the cracks Persistence: Demonstrates tenacity and willingness to go to distance to get something done Proactivity: Acts without being told what to do. Brings new ideas to the company. Ability to hire A players: Sources, selects and sells A players to join the company. Flexibility/adaptability: Adjusts quickly to changing priorities and conditions. Strategic thinking /visioning: Able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future trends. Enthusiasm: Exhibits passion and excitement over work. Note: Should have minimum 2 years of leadership experience Benefits: Salary & Appraisal - Best in Industry Excellent learning platform with great opportunity to build career in Medical Billing Quarterly Rewards & Recognition Program Dinner for Night Shift Upfront Leave Credit Only 5 days working (Monday to Friday) No of openings: 1 Contact Details: Harini P harinip@prochant.com contact: 8870459635
Posted 3 months ago
2 - 7 years
1 - 2 Lacs
Siwan
Work from Office
Hotel Mahika at Siwan, Bihar is hiring Receptionists! We’re looking for smart, polite individuals to manage front desk operations, guest check-ins/outs, calls and bookings. Strong communication and basic computer skills are a must.
Posted 3 months ago
3 - 8 years
1 - 4 Lacs
Chalakudy, Thrissur
Work from Office
Looking for BTHM (F&B services) & BTTM Faculties with 1- 5 years of experience Responsibilities: Curriculum Development, Student Assessment, Industry Engagement, Teaching &Instruction. Brochure: https://rb.gy/8u8umq
Posted 3 months ago
8 - 13 years
5 - 6 Lacs
Kawai, Rajasthan
Work from Office
Roles and Responsibilities Manage daily operations of food and beverage outlets, ensuring high-quality service standards. Oversee inventory management, ordering supplies, and controlling costs to maintain profitability. Develop menus, pricing strategies, and promotions to drive sales growth. Supervise staff performance, provide training, and resolve customer complaints efficiently. Ensure compliance with health and safety regulations, HACCP guidelines, and company policies. Desired Candidate Profile 8-13 years of experience in hospitality industry with expertise in F&B operations. Strong knowledge of hotel management principles and practices (IHM/BHM degree preferred). Proven track record of managing multiple outlets simultaneously while maintaining quality control. Excellent communication skills for effective team leadership and customer interaction. Can also connect at siddhant.kanojia@sodexo.com
Posted 3 months ago
3 - 7 years
12 - 16 Lacs
Gurugram
Work from Office
Job Summary: We are seeking an experienced and certified IATA Tourism Trainer with a background in teaching and curriculum delivery to conduct professional training programs in line with IATA standards. The trainer will deliver high-quality instruction to students and working professionals aspiring to build careers in the travel and tourism industry. Key Responsibilities: Deliver IATA-certified tourism and travel programs such as: IATA Foundation in Travel and Tourism IATA Travel and Tourism Consultant course Other related IATA programs Conduct engaging and interactive training sessions both online and in-person. Prepare and adapt lesson plans, materials, and teaching aids in accordance with IATA guidelines. Evaluate and assess student performance and provide constructive feedback. Maintain accurate training records, attendance, and student progress reports. Ensure adherence to training schedules and academic quality standards. Guide students in understanding career paths and industry expectations. Stay updated on IATA regulations, travel industry trends, and tourism developments. Requirements: Certified IATA Trainer with a valid Training License (TTP – IATA’s Train the Trainer Program or equivalent). Proven experience in teaching or training, especially in tourism or travel-related subjects. Bachelor's Degree in Tourism, Hospitality, Aviation, or a related field (Master’s is a plus). Excellent communication, presentation, and classroom management skills. Familiarity with virtual training tools and platforms (Zoom, Teams, LMS, etc.). Ability to motivate and mentor diverse groups of learners. Preferred Attributes: Prior work experience in the travel or airline industry. Knowledge of Amadeus, Sabre, or other GDS systems. Bilingual proficiency is a strong advantage. Passion for education and skills development.
Posted 3 months ago
1 - 4 years
3 - 5 Lacs
Pune
Work from Office
Role & responsibilities: Greet and welcome clients, visitors, and prospective buyers with professionalism and warmth. Coordinate and assist with property site visits and client tours. Support the sales and marketing team in client communication and follow-ups. Maintain a tidy and inviting reception area to reflect the companys brand image. Keep records of client interactions, feedback, and property visit logs for reporting and follow-up. Provide hospitality services such as refreshments and guest assistance during visits or meetings. Preferred candidate profile: 1.5 - 2 years of experience in guest relations, front office, or client servicing. Any graduation degree. Excellent communication skills
Posted 3 months ago
10 - 12 years
12 - 14 Lacs
Mumbai
Work from Office
Oversee hospital operations and ensure the delivery of high-quality healthcare services. Develop and implement hospital policies and procedures. Collaborate with medical and administrative staff to enhance patient care. Monitor and analyze hospital performance metrics. Ensure compliance with regulatory and accreditation standards. Manage hospital budgets and resources effectively. Provide training and support to hospital staff. Contribute to the continuous improvement of hospital operations.
Posted 3 months ago
5 - 8 years
7 - 10 Lacs
Jaipur
Work from Office
Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and processEnsure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned departmen Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special eventsInitiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipesConsistently maintain standards of quality, cost, presentation, and flavor of foodsOrganic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documentsEnsure that all the invoices are raised and delivered to the client as per SchedulePeople Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the sameEnsure 100% client retentionWastage Control and Cost ManagementMaintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standardsLegal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process ManagementEnsure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayedProcurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 3+ yrs of work experience Strong in business acumenCommitment to qualityStrong financial and budgeting skillsSound written and verbal communication Well-groomed and able to represent Sodexo in a professional mannerShould have strong interpersonal skills & be very Customer focused
Posted 3 months ago
6 - 7 years
8 - 9 Lacs
Chennai
Work from Office
Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and processEnsure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned departmen Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special eventsInitiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipesConsistently maintain standards of quality, cost, presentation, and flavor of foodsOrganic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documentsEnsure that all the invoices are raised and delivered to the client as per SchedulePeople Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the sameEnsure 100% client retentionWastage Control and Cost ManagementMaintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standardsLegal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process ManagementEnsure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayedProcurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 3+ yrs of work experience Strong in business acumenCommitment to qualityStrong financial and budgeting skillsSound written and verbal communication Well-groomed and able to represent Sodexo in a professional mannerShould have strong interpersonal skills & be very Customer focused
Posted 3 months ago
8 - 10 years
10 - 12 Lacs
Mumbai
Work from Office
Responsible for producing and presenting food items to meet customer and client expectations and Sodexo India standards as well as maintain and continuously improve the efficiency and profitability of the operation Ensure that safety and hygiene policy is strictly followed at the site Control the quantity and quality of the ingredients and ensure that all itemsare received as per the laid down specifications; responsible for training the receiving area staff on ingredient quality Responsible for maintaining record of all hygiene related procedures, initiatives and incidents Responsible for co-ordination with the QMHSE and H&FS teams to implement the policy and processEnsure that all incidents pertaining to QMHSE and H&FS are reported to the concerned teams on timeOperational ownership of all the QMHSE and H&FS processesTimely communication of all possible on site hazards to the concerned departmen Key Responsibilities Food OperationEnsure that all the service deliveries are carried out as per the terms and conditions agreed upon with the client Manage the menu recipes rotation for breakfast, lunch, snacks, dinner and special eventsInitiate development of new menus, upgrade old menus and special event Menus Taste the food before service begins Develop new ideas for promotions, festivals and other special events Plan the pre-preparation area to ensure that the items are processed according to the recipesConsistently maintain standards of quality, cost, presentation, and flavor of foodsOrganic Growth and Profitability Ensure organic growth of sales and sites by developing and promoting service excellence, retail offers and value added offersSustain and build site profitability through timely analysis of reports and Provide solutions to counter any discrepancies Cash and Debtors Management Responsible for accurate control, handover and deposition of cash; maintain accurately all the specified cash control documentsEnsure that all the invoices are raised and delivered to the client as per SchedulePeople Management and Training Manage the on-site team including cooks, MPWs, stewards, cashiers, Stores assistants etc Ensure that all the HR processes and staff welfare activities areimplemented and carried outCommunication and Client Retention Stay in close communication with the client for all issues regarding services, additional business, new initiatives and hygiene and prepare documents of the sameEnsure 100% client retentionWastage Control and Cost ManagementMaintain a record of the daily leftovers; plan and prepare the production based on this data Minimise wastage and able to recycle excess ingredients for other dishes in accordance with the highest hygiene standardsLegal Compliances Co-ordinate with the HR, QMHSE and Legal departments to ensure that all the legal compliances are met with and a copy of the same is maintained Systems Implementation and Process ManagementEnsure that all the systems and processes are implemented and followed as per the company policy Ensure that all the work processes are documented and displayedProcurement and Inventory Management Responsible for monitoring the daily raw material indent Qualification: Should be IHM pass out with 3+ yrs of work experience Strong in business acumenCommitment to qualityStrong financial and budgeting skillsSound written and verbal communication Well-groomed and able to represent Sodexo in a professional mannerShould have strong interpersonal skills & be very Customer focused
Posted 3 months ago
2 - 5 years
2 - 4 Lacs
Mumbai, Pune
Work from Office
Roles and Responsibilities Ensure smooth functioning of all F&B outlets, including beverage service, food packing, and presentation. Maintain high standards of cleanliness and organization in the hotel's public areas and back-of-house spaces. Provide exceptional guest handling by attending to their needs promptly and ensuring a memorable stay. Assist with steward activities such as setting up events, managing inventory, and maintaining supplies. Collaborate with other departments (e.g., housekeeping) to ensure seamless operations. Desired Candidate Profile 2-5 years of experience in hospitality management or related field. Strong communication skills for effective interaction with guests and colleagues. Ability to work efficiently under pressure during peak hours or special events. Proficiency in food & beverage services, including ordering systems and cash handling procedures.
Posted 3 months ago
2 - 7 years
4 - 8 Lacs
Bengaluru
Work from Office
This is a full-time on-site role for a MICE Sales Specialist for our Branch office in Mumbai & Delhi . The MICE Sales Specialist will be responsible for planning and organizing Meetings, Incentives, Conferences, and Exhibitions (MICE) events. They will work closely with clients to understand their requirements, create customized proposals, coordinate logistics, and ensure the success of each event. Qualifications Event Planning, Coordination, and Execution skills Strong Communication and Interpersonal skills Attention to Detail and Organizational skills Ability to work we'll under pressure and meet deadlines Knowledge of the travel and tourism industry Experience in managing MICE events and onboarding new clients. Bachelors degree in Hospitality Management, Event Management, or related field" Experience Min 2years to 7years in MICE operations.
Posted 3 months ago
- 8 years
2 - 10 Lacs
Pune
Work from Office
We are seeking a dynamic and results-driven Business development candidate with specialised expertise in hospitality properties. This role focuses on fostering and managing relationships with Indian hoteliers in the US and requires fluency in Gujarati and Hindi. The ideal candidate will have a deep understanding of the hospitality industry and a proven track record in business growth and relationship management. Core Competencies : Relationship Building & Networking Strategic Thinking and Business Acumen Negotiation &. Persuasion Adaptability & Initiative Technical Proficiency Key Responsibilities : Relationship Management: Develop and maintain strategic partnerships with Indian hoteliers in the US Act as the primary liaison between the organization and hospitality stakeholders. Attend industry events, trade shows, and networking sessions to build and nurture relationships. Business Development: Identify and pursue new business opportunities within the hospitality sector. Prepare and deliver compelling presentations and proposals to potential clients. Conduct market research to identify trends, competitive activities, and new opportunities. Strategic Planning: Collaborate with cross-functional teams to develop and implement business strategies tailored to the hospitality market. Monitor key performance metrics and provide regular updates to management. Develop targeted marketing strategies to enhance brand presence among Indian hoteliers in the US. Communication & Reporting: Prepare comprehensive reports on market trends, customer feedback, and performance metrics. Communicate effectively in Gujarati/Hindi and English, ensuring clear and effective engagement with partners and stakeholders. Maintain accurate records of all business development activities and client interactions. Qualifications Education: Masters degree in Finance, Business, Hospitality Management, Marketing, or a related field from Tier 1/ Tier 2 institute. Experience: Experience in Financial services industry is mandatory. Minimum of 5+ years of experience in business development or sales, preferably within the hospitality sector. Demonstrated experience in relationship management with Indian hoteliers in the US or within the Indian market is highly desirable. Good to have Language Skills: Bilingual proficiency in Gujarati and Hindi, along with strong command of English. Skills: Excellent communication, negotiation, and interpersonal skills. Proven ability to build and sustain professional relationships. Strong analytical skills with the ability to interpret market data. Ability to work independently as well as part of a collaborative team. Proficiency in CRM software (HubSpot) and Microsoft Office Suite. Key Skills : Business Development Lead Generation
Posted 3 months ago
2 - 6 years
4 - 8 Lacs
Moradabad
Work from Office
We are looking for a highly organized Housekeeping Manager to oversee cleaning and maintenance operations, ensuring a hygienic and comfortable environment. The ideal candidate will manage housekeeping staff, implement cleaning protocols, and maintain the highest standards of cleanliness and sanitation. Responsibilities : The Housekeeping Manager will be responsible for supervising housekeeping staff, assigning duties, and ensuring that all areas are maintained according to cleanliness and hygiene standards. They will oversee inventory management for cleaning supplies, schedule routine inspections, and address any maintenance or sanitation concerns promptly. Additionally, they will develop and implement housekeeping policies, train staff on best practices, and ensure compliance with health and safety regulations. Monitoring efficiency, managing budgets, and collaborating with other departments for seamless facility management will also be part of their role. Requirements: Candidates must have a Bachelor s degree in Hospitality Management, Facility Management, or a related field, with proven experience in housekeeping operations. Strong leadership and organizational skills are essential, along with knowledge of cleaning techniques, sanitation standards, and waste management. The ability to multitask, work in a fast-paced environment, and ensure compliance with safety regulations is crucial. Experience in the healthcare or hospitality sector will be an added advantage.
Posted 3 months ago
4 - 6 years
6 - 8 Lacs
Kangra
Work from Office
Job Overview We are looking for a dynamic and results-driven Branch Manager to lead the operations at goSTOPS, India s fastest-growing backpacker hostel brand. This role involves overseeing end-to-end operations, ensuring exceptional guest experiences, managing teams, and coordinating with vendors to uphold goSTOPS high standards of service quality. Key Responsibilities Operations Management: Take full ownership of all operational aspects of the hostel. Ensure seamless daily functioning, maintaining operational efficiency and service excellence. Team Leadership: Supervise and lead housekeeping, front office, and security teams, fostering collaboration and a motivated work culture. Conduct regular team meetings, training sessions, and performance evaluations. Vendor Coordination: Manage vendor relationships for services such as food, housekeeping, and security. Ensure timely and high-quality service delivery through effective vendor management. Service Quality Assurance: Uphold goSTOPS commitment to superior guest service. Oversee housekeeping, food service, and property cleanliness to exceed guest expectations. Guest Experience: Interact with guests to understand their needs, address inquiries, and resolve concerns professionally. Ensure a welcoming and memorable experience for all guests. Record Keeping and Data Management: Maintain accurate records, checklists, and inventory logs to ensure operational transparency and efficiency. Compile reports on property performance and provide actionable insights to management. Maintenance and Repairs: Collaborate with maintenance teams to address repair needs promptly and minimize disruptions. Conduct regular property inspections to ensure upkeep and compliance with brand standards. Budget Management: Oversee property budgets and expenditures. Optimize resources to maximize operational efficiency and cost-effectiveness. Qualifications and Requirements: Proven experience in hostel, hotel, or hospitality management. Strong leadership skills with the ability to motivate and manage diverse teams. Excellent communication and interpersonal skills for guest and team interactions. Proficiency in vendor management and service coordination. Detail-oriented with a strong focus on maintaining records and reports. Flexibility to thrive in a dynamic, fast-paced environment. Knowledge of budget management is an advantage. A bachelor s degree in Hospitality Management or a related field is preferred. What We Offer: Competitive salary with Performance Linked Incentives (PLI). Additional benefits include Provident Fund (PF) and Employee State Insurance (ESIC). Complimentary accommodation and Food provided by the company. Opportunity to work across pan-India properties in a growing organization. If you are passionate about hospitality, possess strong leadership abilities, and enjoy creating memorable guest experiences, we encourage you to apply and become a part of our journey to redefine backpacker hospitality in India.
Posted 3 months ago
8 - 10 years
25 - 30 Lacs
Kolkata, Bengaluru
Work from Office
We are looking for a Concierge Hub Operations Manager who will be a part of the BuyerForesight Events Concierge (BEC) Team managing two broad areas of RD and event planning within the Concierge Hub sub division. BEC plays a crucial role in delivering exceptional experiences and enhancing the overall satisfaction of BuyerForesight clients and participants at every event program hosted by BuyerForesight. As a Concierge Operations Manager, you will play a pivotal role in ensuring the efficient and effective operation of the concierge department.By overseeing quality standards, anticipating and addressing potential issues, managing team performance, and fostering partnerships, you will contribute to the overall success and profitability of the company. He/She will have previous experience working in a concierge/event experience or hospitality management role. Given the evolving nature of our business, we rely on our associates for flexibility and foresight while maintaining confidences related to high-level processes and operations. BEC sub divisions are Concierge Hub a) RD b) Event Planning Concierge FinOps Concierge Travel Admin Key Duties and Responsibilities: (other duties maybe assigned) The primary responsibility is to ensure the smooth functioning of all subdivisions within the concierge department. This involves maintaining quality standards, identifying potential issues early on, implementing contingency plans, monitoring team performance, managing activities, while overseeing profit and loss, and fostering relationships with vendors and partners. 1. Quality Assurance Conduct regular quality assessments across all segments of the concierge function and ensuring accuracy and recency of the information Develop and maintain quality standards and protocols as per the defined SLA Provide feedback and training to team members Collaborate with stakeholders to implement improvements 2. Team Management Monitor and analyze key performance indicators (KPIs) related to concierge activities Identify trends and patterns in activity data that signal opportunities for efficiency improvements and develop strategies accordingly c. Implement those strategies to streamline processes and maximize productivity Conduct performance reviews and provide constructive feedback for professional development Proactively monitor operations to identify and address potential issues Analyze performance metrics, customer feedback, and market trends to anticipate risks 3. Escalation Management Develop strategies and protocols to mitigate risks and ensure uninterrupted service Act as the first point of contact for resolving escalated issues and complaints Implement measures to prevent recurring issues and improve customer satisfaction You should have 8-10 years of experience in Concierge services, hospitality management, event management or travel/event operations. Ability to work with a global requirement in multiple time zones with a multi-cultural team and a high-pressure environment. Google Workspace/Drive, Zoom Conference Microsoft office proficiency Have an analytical mind and form insights based on every data point gathered Managed minimum 5 people
Posted 3 months ago
4 - 9 years
3 - 3 Lacs
Bhilai
Work from Office
Oversee daily hotel operations Manage staff, training, scheduling & leave Coordinate banquet & event operations Handle guest accommodation Supervise all departments including front office, housekeeping & F&B Build business by attracting new clients
Posted 3 months ago
1 - 2 years
3 - 6 Lacs
Mysuru
Work from Office
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist . Job Description We are seeking a dedicated and efficient Stewarding Executive to join our team in Mysuru, India. As a key member of our hospitality organization, you will oversee and manage the stewarding department, ensuring the highest standards of cleanliness, hygiene, and operational efficiency in our food service areas. Supervise and coordinate the cleaning duties within kitchens, food preparation areas, and back-of-house spaces Manage pantry operations, maintaining cleanliness of pantries, refrigerators, and freezers Ensure proper hygiene and safe storage of all operating equipment, crockery, cutlery, and glassware Oversee the operation of dishwashing machines and other cleaning equipment Coordinate with kitchen staff to assist in food preparation as needed Implement and maintain health and hygiene regulations in all kitchen and food service areas Manage the supply and distribution of sanitized, clean, and dry operational equipment to various outlets Supervise the counting, sorting, and preparation of operating equipment as required Ensure proper garbage collection and disposal from all kitchen and back-of-house areas Implement safe handling procedures for chemicals and equipment according to manufacturers instructions Contribute to cost control through energy conservation and efficient use of water, cleaning materials, and appliances Train and mentor stewarding staff to maintain high standards of cleanliness and efficiency Conduct regular inspections to ensure compliance with sanitation and safety standards Collaborate with other departments to ensure smooth operations and excellent guest experiences Qualifications Proven experience as a Stewarding Executive or similar role in the hospitality industry Strong understanding of food safety, hygiene regulations, and HACCP principles Excellent organizational and leadership skills with the ability to manage a team effectively Detail-oriented with a keen eye for cleanliness and orderliness Proficient in operating various cleaning equipment and knowledge of cleaning chemicals Strong problem-solving skills and ability to make quick decisions in a fast-paced environment Excellent communication and interpersonal skills to interact with staff, management, and guests Physical stamina to stand, walk, and lift throughout the shift Flexibility to work in different shifts, including weekends and holidays Passion for maintaining a clean and safe working environment Ability to work collaboratively in a team-oriented atmosphere Customer-focused mindset with a commitment to providing excellent service Basic computer skills for inventory management and report generation High school diploma or equivalent; additional certifications in food safety or hospitality management are a plus Apply Share
Posted 3 months ago
5 - 10 years
6 - 7 Lacs
Bengaluru
Work from Office
About Us: Della Adventure & Resorts is India s largest extreme adventure park and a luxurious destination resort located in Lonavala. Our brand stands for excellence, unforgettable experiences, and bespoke luxury. We are expanding our reach in North India and are looking for an experienced and well-connected Sales Manager based in Bengaluru to drive luxury group and individual bookings, corporate events, and destination weddings. Role Overview: We are seeking a dynamic and passionate Sales Manager with a proven track record in the hospitality industry, especially with luxury hotels or resorts. This is a remote role, but candidates must reside in Bengaluru and have deep connections in the regions luxury travel and corporate sectors. Key Responsibilities: Drive sales for Della Adventure & Resorts by targeting HNIs, corporates, event planners, wedding planners, and travel agents in Bengaluru. Develop and execute strategic B2B and B2C sales plans to achieve revenue targets. Build and maintain strong relationships with decision-makers in corporate houses, luxury travel agencies, and event management companies. Represent Della at trade shows, roadshows, and client meetings across the region. Prepare and present customized proposals for corporate offsites, weddings, and private bookings. Collaborate with the marketing and operations team to ensure seamless client servicing and execution of events. Submit regular sales reports and updates to the senior leadership team. Job Expectations: Requirements: Minimum 5 years of experience in luxury hotel or resort sales (preferably in Bengaluru). Strong network with corporate clients, travel agents, and wedding/event planners in the region. Excellent communication, negotiation, and interpersonal skills. Self-motivated and target-oriented with the ability to work independently. Comfortable with remote work setup; should have a dedicated home office space. Willingness to travel occasionally to the resort (Lonavala) for familiarization and site visits. Preferred Background: Experience with premium brands. Background in handling high-end clients, destination events, or luxury experiences. Minimum Qualification: Bachelors degree in Business Administration, Hospitality Management, or related field. MBA preferred Minimum Job Experience: Minimum 5 years of experience in luxury hotel or resort sales (preferably in Bengaluru) Reporting to: Director Travel: Yes, If required
Posted 3 months ago
8 - 10 years
25 - 30 Lacs
Lonavala
Work from Office
About Della Adventure & Resorts Pvt. Ltd. Della Adventure & Resorts Pvt. Ltd. is India s largest extreme adventure park and a premium luxury resort, offering an unparalleled combination of world-class hospitality, innovative experiences, and adventure tourism. We are committed to delivering excellence through service, experiences, and lifestyle to our esteemed guests Job Title: General Manager. Location: Lonavala. Reports To: Chairman & Managing Director Position Summary The General Manager (GM) is responsible for the overall leadership, strategic direction, and day-to-day operations of the resort. This includes overseeing all departments front office, housekeeping, food and beverage, recreation, engineering/maintenance, sales and marketing, finance, and guest services to ensure the highest standards of guest satisfaction, employee engagement, financial profitability, and operational efficiency. The GM acts as the face of the resort, ensuring an outstanding guest experience while protecting the property s brand reputation and profitability. Key Responsibilities 1. Leadership and Management Develop and implement operational strategies aligned with the resort s vision, mission, and goals. Lead, mentor, and inspire department heads and staff to achieve excellence in service delivery and performance. Create a culture of empowerment, accountability, and continuous improvement. Set performance targets, monitor results, and coach teams for success. 2. Guest Experience Ensure the delivery of world-class guest experiences across all service points. Monitor guest feedback and reviews, respond appropriately, and implement changes to improve satisfaction. Handle VIP guests, special requests, and complaints professionally and personally when needed. 3. Financial Management Prepare and manage the resort s annual budget and forecasts. Drive revenue growth through effective yield management , upselling strategies, and growth control. Develop and implement long term strategic plans to enhance market shares and profitability. Oversee financial controls, purchasing, payroll, and revenue management strategies. Monitor financial performance and initiate corrective actions to meet or exceed financial goals. Maximize profitability through cost control, efficiency, and smart investment decisions. 4. Operations Oversight Ensure smooth, effective, and efficient operations across all departments. Ensure compliance with ISO, API, and customer-specific standards Approve major purchases, capital expenditures, and service contracts. Regularly inspect facilities, guest rooms, and public areas for cleanliness, maintenance, and presentation. Uphold safety, health, and security standards across the property. Job Expectations: 5. Sales, Marketing, and Revenue Growth Work closely with the Sales and Marketing team to develop strategies to drive occupancy, average daily rate (ADR), and revenue per available room (RevPAR). Represent the resort at industry events, sales calls, and promotional activities. Develop and maintain partnerships with travel agents, tourism boards, and corporate clients. 7. Strategic Planning Identify opportunities for growth, expansion, and innovation. Monitor industry trends, competitor activities, and market dynamics. Develop and implement long-term business plans. Qualifications Bachelor s degree in Hospitality Management, Business Administration, or a related field (MBA preferred). Minimum of 8-10 years of progressive hotel/resort management experience, with at least 3-5 years at the General Manager or Executive level. Strong financial acumen, including budgeting, forecasting, and P&L analysis. Exceptional leadership, communication, and interpersonal skills. Proven experience in guest service excellence and operational success. Familiarity with hospitality management systems (e.g., Opera PMS, MICROS, etc.) Ability to work under pressure and adapt to changing demands. Key Competencies Strategic Thinking Financial Savvy Customer Service Excellence Leadership and Team Building Decision Making and Problem Solving Communication and Negotiation Innovation and Adaptability Ethical and Professional Conduct Working Conditions Long and flexible hours, including weekends, evenings, and holidays as required. High-visibility role requiring significant guest and staff interaction. Occasional travel for business, networking, and industry events. Success Metrics Achievement of financial targets (Revenue, EBITDA, GOP). Guest satisfaction scores and online reputation ratings. Staff retention and engagement levels. Compliance with brand standards and operational audits. Successful execution of strategic initiatives and growth targets. Minimum Qualification: Bachelors degree in Hotel Management or related field. Minimum Job Experience: 8-10 Years Reporting to: CMD Travel: Yes
Posted 3 months ago
5 - 6 years
7 - 11 Lacs
Gurugram
Work from Office
Job Description The position is responsible for providing support to the Vice President Development & Assistant Vice President Development (or equivalent), in developing Accor Hotels & Resorts in India & South Asia, through conducting project/financial feasibility studies, harvesting new leads, and negotiation of potential management and franchise contracts with the objective of growing Accor hotel network in the respective region Project Feasibility and Business Analytics Identify potential projects, contact/follow-up with owner/developer/consultants in an effort to promote and sell Accor brands. Assess data/information gathered from each project for further analysis and assessment to ensure that brand requirement and management terms & conditions are in-line with Accor standards and requirements. Prepare detailed financial modeling and investment analysis for each investment project in accordance with Accor guidelines and financial reporting standards. Conduct regular update of each market and competitive environment. Report & Proposal Preparation: Preparing management/franchise proposals, responses to tender documents, term sheets and internal approval documentation. Writing management/franchise proposals based on existing proposals or templates for attaining management or franchise agreements for hotels. Developing reports and briefing papers to be used for internal or external purposes. Developing proposals and presentations to support the pitch for potential opportunities. Prospecting and Lead Qualification Conducting site inspections of potential development sites and existing hotels. Play an important role in representing Accor and selling its know-how at industry events, conferences and in meetings with hotel consultants and advisers. Establish close rapport with key clients to understand their projects on branding, management terms in order to ensure execution of management and hotel services agreements, and achievement of the regional development target. Negotiate with owning parties to execute relevant agreements, whenever required. Including KYC, internal approval and projections Owners Relation Continue to maintain owner s relationship post execution of agreements and act as liaison between internal teams (technical, finance and operations team) and owner on any issues arising from the projects. Qualifications Bachelor Degree in Finance, Hospitality Management, Real Estate or a similar field of study is a requirement. Majors in accounting, marketing, finance, property management or tourism & hospitality management a
Posted 3 months ago
5 - 10 years
5 - 9 Lacs
Bengaluru
Work from Office
Sales Manager Bengaluru (Remote Work) Hospitality Background About Us: Della Adventure & Resorts is India s largest extreme adventure park and a luxurious destination resort located in Lonavala. Our brand stands for excellence, unforgettable experiences, and bespoke luxury. We are expanding our reach in North India and are looking for an experienced and well-connected Sales Manager based in Bengaluru to drive luxury group and individual bookings, corporate events, and destination weddings. Role Overview: We are seeking a dynamic and passionate Sales Manager with a proven track record in the hospitality industry, especially with luxury hotels or resorts. This is a remote role, but candidates must reside in Bengaluru and have deep connections in the regions luxury travel and corporate sectors. Key Responsibilities: Drive sales for Della Adventure & Resorts by targeting HNIs, corporates, event planners, wedding planners, and travel agents in Bengaluru. Develop and execute strategic B2B and B2C sales plans to achieve revenue targets. Build and maintain strong relationships with decision-makers in corporate houses, luxury travel agencies, and event management companies. Represent Della at trade shows, roadshows, and client meetings across the region. Prepare and present customized proposals for corporate offsites, weddings, and private bookings. Collaborate with the marketing and operations team to ensure seamless client servicing and execution of events. Submit regular sales reports and updates to the senior leadership team. Job Expectations: Requirements: Minimum 5 years of experience in luxury hotel or resort sales (preferably in Bengaluru). Strong network with corporate clients, travel agents, and wedding/event planners in the region. Excellent communication, negotiation, and interpersonal skills. Self-motivated and target-oriented with the ability to work independently. Comfortable with remote work setup; should have a dedicated home office space. Willingness to travel occasionally to the resort (Lonavala) for familiarization and site visits. Preferred Background: Experience with premium brands. Background in handling high-end clients, destination events, or luxury experiences.
Posted 3 months ago
2 - 6 years
4 - 8 Lacs
Mumbai
Work from Office
Our 30-year journey rides on the passion of over 27,000 seafarers and 1,000 onshore professionals. Today, we are one of the largest independent third-party ship management companies managing over 650+ diverse types of vessels. Headquartered in Hong Kong SAR, China, we operate on a global scale having 27 offices in 12 countries. Our client base spans over 100 world-class ship owners, including Fortune 500 companies from China, Greece, India, Japan, Korea, Netherlands, Norway, Turkey and the USA, among others. In a shore career at FLEET, you will be working with a team of a highly passionate, self-driven and committed group of people. We aim to be a place where you can achieve your full potential, regardless of your background. We are looking for individuals who are ambitious about making a strong contribution to FLEET s short and long-term sustainable growth - whether you are dealing directly with clients or working in a role supporting the business, such as technology, legal or communications. Job Position Summary This position in the Marine Catering division of Fleet Management Ltd and the candidate is responsible to oversee the overall victualling (food supply & on-board catering) management of a list/pool of merchant (cargo) ships assigned to him / her along with a team of catering executives &/or purchasers who may directly/indirectly report to him / her. In the process he must ensure the following: a)the ships run at optimum costs at any given point of time b)providing good food on board c)providing good housekeeping on board d)Good stores & inventory management e)Optimum customer satisfaction Key Roles and Responsibilities 1. Responsible for overseeing the overall victualling management of a set of merchant vessels managed by the company. 2. Lead a team of Catering &/or Procurement executives/Sr.Executive/Asst. managers and guide and groom them on a day-to-day basis. 3. Planning of provisions supplies and on-board menus. 4. Scrutiny and sanction of all provision orders received from the ships in strict adherence to the budgets available. 5. Cost watch, cost control and attention to and initiatives to revenue generation. Measures to ensure ships always stay within allocated budgets. 6. Quality control through provisions supplies and on-board service deliverance. 7. Visit ships for catering and house-keeping inspections when necessary/feasible. 8. Work on and plan for better client relationship management and ensure redressal of customer grievances in a timely manner. 9. Initiate training and/or team building activities for the team. 10. Preparation of various MIS reports for routine management submission. Job Experience, Functional Knowledge and Qualifications 1)The candidate must be a degree holder in Hotel/Hospitality Management with min 10 years of experience of working in the Marine Catering / Offshore catering / merchant ships saloon section / hotels/ industrial catering. 2)An MBA in hospitality/management / SCM will be an added advantage, though not mandatory. 3)He/she must have some experience of leading a team and the last couple of years must have been in a managerial/assistant managerial role. 4)Candidates with an experience of sailing on board Merchant ships (preferred) or passenger ships will be given preference over others. Fleet Management Limited is committed to diversity, equity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local laws.
Posted 3 months ago
2 - 7 years
4 - 9 Lacs
Jaipur
Work from Office
Company Description "Why work for Accor We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Job Description Primary Responsibilities Sales Management Achieve daily targeted number of sales calls with effectiveness Develop business leads for the Hotel on a weekly basis Prepare monthly list of accounts to penetrate for the following month Plan a minimum of 2 site inspections/entertainment meetings per week to qualified potential accounts or new accounts Prepare monthly action plan for main market segment Perform monthly review account profile on room nights production and average rate Monitor competitors rate strategy, account penetration and marketing activities to maintain a competitive edge Fully responsible of accounts under his/her management , including contracting, updating profile and renewing contracts Update management on VIP arrivals, meet and greet accordingly Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue Conduct negotiations to achieve the best profit and rates for the Hotel Attend hotel clients and local community business events to network and maintain high visibility Update Director of Sales & Marketing on market trends and business leads Team Management Interview, select and recruit direct reports Identify and develop team members with potential Conduct performance review with the team Constantly monitor team members appearance, attitude and degree of professionalism Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business Other Responsibilities Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Be aware of the hotel fire & life safety/emergency procedures Perform other reasonable duties assigned by the assigned by the Management Qualifications Degree/Diploma in Tourism / Hospitality Management / Events Management Minimum 2 year of experience in a similar capacity Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint
Posted 3 months ago
2 - 7 years
15 - 30 Lacs
Kolkata, New Delhi, Mumbai (All Areas)
Work from Office
We seek Flight Attendants for charter airlines, ensuring VIP passenger safety & luxury hospitality > Deliver high-end hospitality services to VIPs, HNIs, & corporate clients > Provide personalized customer services > Coordinate with the flight crew Required Candidate profile > Requirements: 10+2, Diploma OR Graduate > Maintain high grooming and etiquette standards > Fluent in English & Hindi or other languages. > Perks: serve elite clientele, Salary best in industry.
Posted 3 months ago
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