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Hospital Receptionist

Solar Hospital Grace GPS Healthcare Pvt. Ltd.

0 years

0 - 2 Lacs

India

Posted:1 day ago| Platform: GlassDoor logo

Apply

Skills Required

scheduling management billing compliance reporting flow communication service

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Greet and assist patients and visitors in a courteous and professional manner
Manage incoming phone calls, provide information, and transfer calls to appropriate departments
Handle patient registration, appointment scheduling, and follow-up coordination
Maintain and update patient records in the hospital management system
Ensure front desk area is tidy, presentable, and equipped with necessary materials
Guide patients regarding hospital services, billing, insurance, and procedures
Coordinate with medical and nursing staff for smooth patient flow
Address patient concerns or escalate them to the appropriate authority
Maintain confidentiality of patient information in compliance with hospital policies
Manage daily reporting related to OPD patient flow and appointment schedules

Skills & Competencies:

Excellent verbal and written communication skills (English, Hindi, Gujarati preferred)
Strong interpersonal and customer service skills
Proficiency in MS Office and hospital management software
Ability to multitask and handle pressure in a fast-paced environment
Professional grooming, punctuality, and a patient-friendly approach

Job Type: Full-time

Pay: ₹8,086.00 - ₹20,000.00 per month

Benefits:

Food provided

Work Location: In person

Application Deadline: 22/08/2025
Expected Start Date: 25/08/2025

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