Holiday & Travel Sales Operations Leader

3 - 8 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The job description is as under-

  1. Enquiry & Quotation management
  2. Coordination with the B2C agents and with our internal Sales & Ops team in Vietnam, Thailand, Indonesia, and India
  3. Sales Closure, and Payment collection (Direct remittance / local cash collection / local billing)
  4. Tour confirmation voucher, and supervision of the ongoing tours
  5. Client (B2C agents) relationship management
  6. Ensuring continual improvement in the sales & operation process
  7. Extracting maximum business from our agency clients for the destinations we serve
  8. Keeping yourself abreast of the changes in the government and statutory laws and regulations that might affect the tourism business

The soft skills required are-

1. High level of integrity

2. Self-discipline

3. Commitment to customer service, i.e. responsiveness and being responsible

And, the technical skills required are-

1. Adequate knowledge of Tourist destinations, especially those that we handle- Vietnam, Thailand, Bali, etc.

2. Understanding of customer psychology

3. Smart and clear communication skills (Hindi, English, etc.)

4. Well versed with working on Windows and MS Office packages, including Word, Excel, Power point, etc.

 

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