1582 Hni Jobs - Page 6

We are Hiring!! This is regarding an upcoming launch of our dedicated HNI(high net worth individual) desk, designed to cater to our new base of affluent cardholders. In line with this initiative, we are looking to on-board professionals who meet the following criteria: 1. Prior experience in managing high net-worth clients, preferably in banking, wealth management, or premium customer service roles, Hospitality, Aviation, Concierge services etc. 2. Exceptional communication skills, both verbal and written. 3. Well-presented and professional demeanor, as the role may involve in-person client interactions. We are currently looking for 5-6 candidates, majorly females, and the base location will be JMD Gurgaon.. Operating window of the desk will be 24*7. It will be an HRO model. Experience- 2 years minimum/ Graduate Process RBL Bank Business Model HRO (HNI Desk) Location – JMD Megapolis , Unit no 306- 311, 2nd Floor, Sector 48, Sohna Road, Gurgaon Candidates Required – 4 (Female Only) Operating Window – 24*7 C1 Candidate Only Interested candidates can share their resume to Tripti 6001395054 (Whatsapp only)

Experince- Min 4 year MAx - ANY CTC- 6LPA to 40 LPA PCG Wealth is seeking highly driven and client-focused Wealth Managers with proven expertise in managing High Net-Worth (HNI) and Ultra High Net-Worth (UHNI) individuals. The ideal candidate should have experience in handling a substantial client portfolio and should be capable of moving a minimum book size of 20 Cr . This is an excellent opportunity for candidates currently working as Privi RM, Burgundy RM, Imperia RM, Preferred RM, or Wealth Manager in leading financial institutions. Key Responsibilities: Acquire, manage, and grow HNI/UHNI client relationships through personalised wealth management solutions. Deep understanding of financial products including Mutual Funds, PMS, AIFs, Bonds, Structured Products, Life & General Insurance, and Tax Planning. Deliver personalized investment advisory based on risk profiling and financial goals of clients. Onboard and migrate a minimum book size of 20 Crores within a defined timeline. Cross-sell a wide range of financial products and services. Maintain high levels of client servicing standards to ensure long-term relationship and client satisfaction. Regular portfolio reviews and market updates to clients. Coordinate with internal teams (Research, Product, Operations) for seamless service delivery. Desired Candidate Profile: Current Role: Privi RM, Burgundy RM, Wealth Manager, Imperia RM, or Preferred RM (mandatory). Experience: 5-15 years in wealth management or private banking domain. Must have strong understanding of financial instruments and market dynamics. Proven track record of managing and growing HNI/UHNI client base. Excellent communication, interpersonal, and relationship-building skills. Strong compliance and risk awareness. Ability to transition a minimum book size of 20 Cr. Preferred Background: Candidates from top-tier banks, NBFCs, and wealth management firms. Certified Wealth Managers (CWM), CFPs, or those with AMFI/NISM certifications will be given preference. Perks and Benefits: Attractive incentive structures Opportunity to work with a leading name in private wealth management Career growth in high-performing team environment Access to premium investment products and global investment opportunities for clients

CTC RANGE-6 LPA to 40LPA PCG AdvisorWe are looking for experienced professionals for the Advisor / Team Lead PCG role to manage and grow our Private Client Group (PCG) business. The ideal candidate should have strong expertise in trading, order punching, and handling HNI/UHNI clients, with a proven track record in client acquisition and servicing. Key Responsibilities: Execute trades and perform order punching across asset classes including derivatives, options, and cash market. Manage and service a portfolio of High Net-Worth (HNI) and Ultra High Net-Worth (UHNI) clients. Drive client acquisition and maintain strong long-term relationships. Cross-sell financial products after completing 2 years within the organization. Ensure compliance with all regulatory and organizational requirements. For Team Lead Profile (Playing Captain Role): Lead a team of 45 members, with both individual and team performance targets. Be responsible for the team's overall revenue and client acquisition goals. Motivate, guide, and manage team members to achieve business objectives. Candidates applying for this role should preferably bring their team along. Requirements: Proven experience in trading and order execution. Strong knowledge of capital markets, including derivatives, options, and cash segment. Prior experience in handling HNI and UHNI clients. Demonstrated ability in client acquisition and relationship management. Leadership and team management skills (for TL role).

Elara Capital is hiring a Senior Wealth Manager in Mumbai & Pune. Role involves portfolio advisory, market research, and high-net-worth client servicing. Must have sales experience in third-party financial products and strong client-handling skills. Required Candidate profile Strong financial planning, Wealth management, client acquisition, and sales experience in products like PMS, Equity, Bonds, MF, etc.Must have excellent communication -relationship management skills.

Responsibilities: * Manage client relationships through regular communication and meetings * Collaborate with investment team on portfolio management strategies * Identify new business opportunities within existing network

Job description - Managing & handling high-net-worth clients. - Advising clients on market movements and trade-related activities. - Executing trades on behalf of clients. - Keeping clients informed about market trends and developments Required Candidate profile - Bachelor's degree in Finance, Business, or related field. - Minimum 6 months experience in equity dealing . - Excellent understanding of financial markets. - Investment Advisory

* Lead & manage the team ensuring business targets are met. * Manage recruitment of Sales Persons. * Develop & Implement sales strategies to achieve revenue goals. * Provide training & assign task to Sales team. * Manage Performance report of Team. Required Candidate profile Any Graduate with Min. 2 year Sales Experience Must be local and have area knowledge Must have valid document of last company Age between 24 to 40 M-hitisha.sresthinfo@gmail.com C-9106057150 Perks and benefits On Roll Job + High CTC Incentives + Allowances

Role & responsibilities Catering to the investment needs of clients by providing them research-based advice in MF, Insurance, PMS & Structured Products offerings. Manage clients through client visits, suggest financial products to the clients and achieve business target. Responsible for product penetration and increasing clients wallet share. Identifying prospective clients & acquiring new clients. Candidate should have experience of managing / acquiring wealth & HNI Customers. Required Profile Should have at least 4 Years of experience handling Wealth Product Sales. Any Graduate / Postgraduate with relevant Experience. Good relationship management and service focus skills. Good communication and presentation skills. Investment Product knowledge is mandatory. Perks & Benefits: Bi-annual appraisal program. Growth in fixed CTC twice in a year with attractive quarterly incentives.

Roles and Responsibilities of RM HNI . Responsible for selling & advisory for products like Mutual funds, PMS , SIPs & DMat and trading account etc to the customers Responsible to acquire high net worth clients for financial products. and revenue generation. Candidate having good relationship with HNI Clients. Ensuring the highest levels of service & relationship with the clients Responsible for activation of trading account of clients, assisting new entrants in the equity market to understand the dynamics of market Candidate should be from Broking, Banking and NBFC/ Mutual Fund Company only. Interested Candidates please share your profile on sanjaysharma@rathi.com Desired Candidate Profile Perks and Benefits Handsome Salary + Incentive as per policy with no capping Office Address : Anand Rathi Share & Stock Broker Ltd PS Arcadia Centrum, 10th Floor 69, Park Street - 700016 Website: www.rathi.com

The ideal candidate will have a strong background in sales management and a proven track record of success. Roles and Responsibility Develop and implement effective sales strategies to achieve business objectives. Lead and manage a team of sales professionals to meet targets. Build and maintain strong relationships with customers and stakeholders. Analyze market trends and competitor activity to identify opportunities. Collaborate with cross-functional teams to drive growth. Monitor and control sales expenses to ensure profitability. Job Requirements Proven experience in sales management with a minimum of 3 years of experience. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to analyze data and make informed decisions. Strong problem-solving and negotiation skills.

Dear Candidate, Urgent Opening with leading Bank. Designation : Elite Relationship manager CTC : 10 LPA Location : Nagpur Key Responsibilities: 1. Acquire high value new to bank customers to Bank on a monthly basis 2. Complete family banking proposition for families of customers on-boarded in order to increase Relationship Value of customers acquired 3. Manage the relationships of clients provided by Bank in order to enhance wallet share 4. Sharp execution of Cross-sell strategy of the Bank for all mapped and acquired clients including: a. Digital Channel Activation b. Activation for Digital Wealth Management c. Selling Investment and Insurance Products d. Selling Asset Products 5. Achieve Individual Book and Fee Income targets as mandated in HR Goal Sheet in order to secure highest rating as per policy of the Bank 6. Handle the service requirement of customers are taken case in a prompt and pro-active manner 7. Provide regular feedback to Branch / Head Office team for improved customer relationship management at Bank 8. The position is on Quarterly Incentive Program outcome of which is dependent on achievement of laid down targets Desired Experience: • Number of years of experience (range): 3-4 years • Type of companies/sector worked for: Banking private sector banks, cooperative banks, PSU banks, rural banks. • Responsibilities managed in the previous organizations: The applicant should have been in a customer-facing role in a bank branch, with experience in branch operations. Knowledge of banking practices, guidelines and regulatory requirements are essential for this role • Languages: Fluency in English and regional language of the state applying for. Ability to speak in other regional languages would be an added advantage. • Computer/technical skills (if any): Good in MS Office, Banking Software's, Interested candidate can revert back with updated resume on qcnaukri1@gmail.com Any query can call Shrutika : 022-40697708 / 8369367973

Role & responsibilities To drive sales through various marketing initiatives. Drive the channel partners assigned to achieve the sales target. Ensure smooth registration, training, certification & commission disbursal for channel partners Ensure more revenues from the performing category & motivate the nonperforming ones Develop a healthy investor database through channel partners Ensure regular product & price updates to channel partners • Tap potential markets for direct clients across India and abroad. Define strategies for the sale of all properties. Responsible for handling direct enquiries from advertising & hoardings. Making sales presentations to key decision makers effectively selling the capabilities & service offerings of the property. Responsible for handling Prospective Clients/ Corporate houses/MNCs Negotiating & Finalizing of sales transactions with interested clientele Managing extensive client relation exercises, liasioning deals between the organization and clients, while cultivating networks to ensure consistent business leads, and repeat business. Required to be constantly updated with the real estate market, gather market Intelligence Responsible for achieving targets set by the organization. Preferred candidate profile Luxury Sales HNI NRI Client Retention

We are seeking an experienced and results-driven Area Sales Manager to lead a team of front-line sales representatives in promoting and selling life insurance policies directly to clients. This is an exceptional opportunity for a sales head to make a significant impact on our organization's growth and success. Job Summary: We are looking for a motivated and goal-oriented Direct Sales to drive business growth by identifying new opportunities, nurturing customer relationships, and meeting/exceeding sales targets. The ideal candidate will be an individual contributor who thrives in a fast-paced environment and is passionate about providing value to clients. Key Responsibilities: Proactively identify and pursue new sales opportunities through lead generation, networking, and cold calling. Develop and maintain strong relationships with prospective and existing customers to ensure satisfaction and repeat business. Present, promote, and sell products/services to customers based on their needs and requirements. Achieve assigned sales targets and contribute to overall team performance. Conduct market research and competitor analysis to identify trends and opportunities. Maintain accurate and timely records of all sales activities using CRM tools. Collaborate with cross-functional teams (marketing, operations, and support) to ensure seamless customer experience. Stay updated on industry developments, product knowledge, and regulatory changes relevant to the business. Requirements: Bachelor's degree in Business, Marketing, or a related field. 2+ years of experience in a B2B/B2C sales role, preferably in [insert industry]. Proven track record of meeting or exceeding sales targets. Strong communication, negotiation, and interpersonal skills. Self-motivated, goal-driven, and able to work independently. Proficiency in CRM software and MS Office Suite. We Offer: - Competitive salary and benefits package - Immense growth opportunities - Chance to make a significant impact in the organization - Collaborative and dynamic work environment Interested candidates cand send your Resume to Cathrine.preethi@renewbuy.com

We are seeking an experienced and results-driven Area Sales Manager to lead a team of front-line sales representatives in promoting and selling life insurance policies directly to clients. This is an exceptional opportunity for a sales head to make a significant impact on our organization's growth and success. Job Summary: We are looking for a motivated and goal-oriented Direct Sales to drive business growth by identifying new opportunities, nurturing customer relationships, and meeting/exceeding sales targets. The ideal candidate will be an individual contributor who thrives in a fast-paced environment and is passionate about providing value to clients. Key Responsibilities: Proactively identify and pursue new sales opportunities through lead generation, networking, and cold calling. Develop and maintain strong relationships with prospective and existing customers to ensure satisfaction and repeat business. Present, promote, and sell products/services to customers based on their needs and requirements. Achieve assigned sales targets and contribute to overall team performance. Conduct market research and competitor analysis to identify trends and opportunities. Maintain accurate and timely records of all sales activities using CRM tools. Collaborate with cross-functional teams (marketing, operations, and support) to ensure seamless customer experience. Stay updated on industry developments, product knowledge, and regulatory changes relevant to the business. Requirements: Bachelor's degree in Business, Marketing, or a related field. 2+ years of experience in a B2B/B2C sales role, preferably in [insert industry]. Proven track record of meeting or exceeding sales targets. Strong communication, negotiation, and interpersonal skills. Self-motivated, goal-driven, and able to work independently. Proficiency in CRM software and MS Office Suite. We Offer: - Competitive salary and benefits package - Immense growth opportunities - Chance to make a significant impact in the organization - Collaborative and dynamic work environment Interested candidates cand send your Resume to Cathrine.preethi@renewbuy.com

We are seeking an experienced and results-driven Area Sales Manager to lead a team of front-line sales representatives in promoting and selling life insurance policies directly to clients. This is an exceptional opportunity for a sales head to make a significant impact on our organization's growth and success. Job Summary: We are looking for a motivated and goal-oriented Direct Sales to drive business growth by identifying new opportunities, nurturing customer relationships, and meeting/exceeding sales targets. The ideal candidate will be an individual contributor who thrives in a fast-paced environment and is passionate about providing value to clients. Key Responsibilities: Proactively identify and pursue new sales opportunities through lead generation, networking, and cold calling. Develop and maintain strong relationships with prospective and existing customers to ensure satisfaction and repeat business. Present, promote, and sell products/services to customers based on their needs and requirements. Achieve assigned sales targets and contribute to overall team performance. Conduct market research and competitor analysis to identify trends and opportunities. Maintain accurate and timely records of all sales activities using CRM tools. Collaborate with cross-functional teams (marketing, operations, and support) to ensure seamless customer experience. Stay updated on industry developments, product knowledge, and regulatory changes relevant to the business. Requirements: Bachelor's degree in Business, Marketing, or a related field. 2+ years of experience in a B2B/B2C sales role, preferably in [insert industry]. Proven track record of meeting or exceeding sales targets. Strong communication, negotiation, and interpersonal skills. Self-motivated, goal-driven, and able to work independently. Proficiency in CRM software and MS Office Suite. We Offer: - Competitive salary and benefits package - Immense growth opportunities - Chance to make a significant impact in the organization - Collaborative and dynamic work environment Interested candidates cand send your Resume to Cathrine.preethi@renewbuy.com

Role & responsibilities To drive sales through various marketing initiatives. Drive the channel partners assigned to achieve the sales target. Ensure smooth registration, training, certification & commission disbursal for channel partners Ensure more revenues from the performing category & motivate the nonperforming ones Develop a healthy investor database through channel partners Ensure regular product & price updates to channel partners • Tap potential markets for direct clients across India and abroad. Define strategies for the sale of all properties. Responsible for handling direct enquiries from advertising & hoardings. Making sales presentations to key decision makers effectively selling the capabilities & service offerings of the property. Responsible for handling Prospective Clients/ Corporate houses/MNCs Negotiating & Finalizing of sales transactions with interested clientele Managing extensive client relation exercises, liasioning deals between the organization and clients, while cultivating networks to ensure consistent business leads, and repeat business. Required to be constantly updated with the real estate market, gather market Intelligence Responsible for achieving targets set by the organization. Preferred candidate profile Luxury Sales HNI NRI Client Retention If interested then connect with shravani.m@genxhire.in OR 7710889351

Job Purpose Responsible for including HNI customers into the Preferred programme and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size, cross selling the right products, acquiring family a/cs ,retaining and enhancing the relationship. The RM is also responsible for acquiring new to Bank Preferred relationships. To be a one point contact for all his financial needs and services, thus enhancing current relationship value and wallet share which will further increase profitability from these relationships. Key Responsibility Areas : HNW Portfolio Management (Acquiring, Enhancing, Deepening and Retention) Liaising with PB/ Preferred RM to flag eligible customers form Classic/ Preferred portfolio Acquire new customers who meet product criteria Regular interaction with the customer to build rapport to understand and update the profile. Enhance the Overall value/book size of the portfolio Maintain the overall quality hygiene parameters of the portfolio Cross selling products of the bank based on the customer need Joint calls being done along with Supervisor as per defined process Advisory services to be offered based on the requirement in coordination with PBG. Attrition control of customers Achieving MTD and YTD Revenue Targets Operations, Marketing & Processes Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc) Ensure KYC AML norms are adhered to at all points of time Ensure that 5-S norms are adhered to for individual's workstation Increase in wallet share Look for opportunities to cross sell any other product of the Bank, to ensure that HDFC Bank is a one stop shop & solution for all banking needs of the Imperia Customer Sales to family members and associates (all network) Ensure that optimal levels of Income generating Product Group Holding (IPGH) is reached Product Penetration & contribution towards focused product Ensure that an optimal level of Income generating Product Group Holding (IPGH) is reached. Enhance client's Customer to Group (CTG) level Customer Service Ensure quality customer service is delivered. All customer queries and complaints are being resolved within TAT. The customer is informed about any regulatory or process change. Keep the customer updated on program features. Ensure timely customer communication on requests and concerns raised. Proactive complaint management through feedback from customers. Promoting all direct banking channels and ensuring that the customer is utilizing the same Ensuring that customers are introduced to the RBH BM and PSO (PBA in case of a non PSO branch) so that there is back up when the customer visits the branch, and the RM is out Ensure smooth transition of handover/takeover of the portfolio Educational Qualifications Key Skills ( examples listed below) Graduation Post-Graduation Certifications: AMFI Certification IRDA Certification NCFM Certification (Optional) Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Good Communication skills Knowledge of Competition & Current trends in the financial Industry . Experience Required : Minimum experience in years 2 to 6 Exposure to Portfolio Management segment (Preferred)

Job Purpose Responsible for Classic portfolio management by acquisition of new Classic customers and enhancement of the relationship by cross-selling products and services as per the profile and need of the customers. Acquiring family accounts, deepening the size of the relationship, and retention of the customers by providing the best possible services and being the dedicated point of contact for these customers. So that We become the primary banker for these Classic relationships and maximize the share of wallet of these customers. Job Responsibilities (JR) Actionable 1. Sales Maintain Daily Sales Report CH 106 and CH 104 Calling Structured bundled offering of Products and Services to the customer within the defined timeline Ensure quality new acquisition on SA and CA for Resident/Non-Resident via: Walk-ins Portfolio Referrals Friends Associates Family members Attrition control Includes persuading the customer to continue and if required, renew FDs Deepen by cross-selling sticky products like Demat, Bill Pay, Advisory Ensure quality of relationship while flagging; maintain eligibility Regular customer contact to establish needs and cross-sell opportunities Monitor large amount movements and account closures Ensure marketing analytics list (possible attrite) is called and retained Penetration of Savings Accounts on non-liability customers Promote opt-out of DNC registration where applicable Utilize sales resources (BDR/COEX) for optimal sales support Penetration of FD to unique customers Use Data-mine for cross-selling Sales of various Credit Cards Activation Pitch for limit enhancement Promote active usage Add-on cards for family members Sales of Third Party Products: MF / Insurance / RBI Bonds Ensure relevant certifications (NISM V-A) Sales of Asset Products Disseminate product information Activation of Accounts: Ensure all SA and CA accounts opened are activated as per product definition by end of next month Maintain AMB LTD a/cs to be activated and maintained month-on-month Maintain list of active/inactive customers and drive balance build-up Call customers who have not transacted; log reasons Escalate market threats to BM/Product Corporate Salary Management: Call on customers transferring salary accounts to other banks Engage and bring them back Cross-sell loans and investments to retain balances Calling on Large Value Attrition: Call on customers who have attrited over defined value Retain funds and impress upon making HDFC primary banker Enhancing Wallet Size: Make HDFC the customer's primary bank Discover where the customer banks currently and consolidate Conduct customer scoping and product mapping Sales to family and associates Attrition Control: Persuade customers to continue and renew FDs Monitor account closures and retain balances Call and retain possible attrite as per analytics 2. Managing Classic Portfolio Manage benchmark number of customers in portfolio Extend Classic benefits based on eligibility lists/LTR Group individual customers with family to maintain CTG ratio: Group with existing family account holders Sell liability products to family without existing banking relationship Ensure optimal Income Generating Product Holding (IPH) Sell minimum number of IPH to each group Achieve Customer Group profitability Manage Band 1 and 2 customers and move them to Band 3+ Enhance value within customer groups Online updation in CRMNext at every customer interaction stage Proactively move eligible customers to Classic within prescribed program Ensure all Classic customers are contacted Use APT and CRM data for pre-call planning and post-call review with BH/PBA Update CRM with interaction details, tasks/leads, profiler on same day Achieve income plans and portfolio benchmarks: Meet monthly/yearly income targets across products IPH per portfolio Monthly sales benchmarks NetBanking, Mobile Banking, BillPay, RDFD usage CEP as per cycle Valid mobile and email for all customers 3. Customer Services Ensure quality service delivery Record complaints as per process Resolve all complaints (self, branch, other units) within TAT Provide proper communication on closures; file copies Preventive complaint management: Ask for feedback proactively Promote Direct Banking Channels Support newly registered DBC customers Open customer accounts within TAT 4. Operations Ensure certified documentation for account opening and maintenance Error-free documentation (Stop payments, FD closure, etc.) Maintain Tatkal kits as per process Locker operations as per custodian responsibilities Manage standing instructions Submit daily e-schedule of third-party sales Update CRM for asset leads Update weed-out database on portal Ensure KYC compliance Follow 5-S norms at the workstation Open accounts under Smart Account mode Educational Qualifications Graduation: Required Post-Graduation: Preferred Certifications NISM V-A Certification IRDA Certification NCFM Certification (Optional) CAIIB (Optional) Internal Certification GI Certification Key Skills Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current Trends in Financial Industry Experience Required Minimum Experience: 1 year Exposure to banking preferred Major Stakeholders (Intra-team and cross-functional collaboration) Customers Branch Banking Team Operations Insurance CAM MF Fund Houses Personnel HSL Personnel

Job Purpose Responsible for acquiring and managing High Net-Worth (HNI) customers under the Preferred Programme . This includes providing a superior customer experience, enhancing relationship profitability through cross-sell, upsell, family account acquisition, and retention. The RM also works on acquiring new-to-bank Preferred relationships, being a single point of contact for the customer's financial needs to grow relationship value and wallet share. Key Responsibility Areas HNW Portfolio Management (Acquiring, Enhancing, Deepening and Retention) Liaise with PB/Preferred RM to flag eligible Classic/Preferred customers Acquire new customers meeting product criteria Conduct regular customer interactions to build rapport and update profiles Enhance overall portfolio value/book size Maintain portfolio hygiene and quality Cross-sell bank products based on customer needs Conduct joint calls with supervisors as per process Offer advisory services in coordination with PBG Control customer attrition Achieve MTD and YTD revenue targets Operations, Marketing & Processes Ensure error-free documentation for account opening and instructions Adhere to KYC/AML norms at all times Follow 5-S norms at the individual workstation Increase in Wallet Share Identify and act on cross-sell opportunities to position HDFC Bank as a one-stop financial solution Expand sales to family members and customer network Ensure optimal holding of Income Generating Product Groups (IPGH) Product Penetration & Focus Product Contribution Maintain optimal IPGH levels Enhance customer-to-group (CTG) level Customer Service Deliver quality service and resolve queries/complaints within TAT Communicate proactively on process or regulatory changes Maintain regular communication on customer requests and concerns Promote usage of direct banking channels Introduce customers to RBH/BM/PSO for seamless backup Ensure smooth portfolio handovers/takeovers Educational Qualifications Graduation Post-Graduation Certifications (Preferred) AMFI Certification IRDA Certification NCFM Certification (Optional) Key Skills Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Good Communication Skills Knowledge of Competition and Financial Industry Trends Experience Required 5 to 10 years of experience Prior exposure to Portfolio Management is preferred Major Stakeholders Customers Branch Banking Team Operations Product Team Asset Team Treasury Credit Life / General / Health Insurance Partners AMCs HDFC Securities

Key Responsibilities: Acquire new customers through direct sales of savings/current accounts, debit/credit cards, and cross-sell of other banking products (loans, investments, insurance). Conduct field visits, cold calls, and participate in sales drives. Ensure quality acquisition with specified KYC and documentation. Meet monthly sales targets and drive revenue growth. Maintain customer relations and resolve basic banking queries. Assist in branch operations and compliance when required. Qualifications & Skills: Graduate (any stream), MBA preferred. 0-2 years of sales experience (fresher with good communication skills can apply). Goal-oriented, with a flair for sales and relationship building. Good knowledge of local geography and customer behavior.

Job Purpose Acquisition of new asset relationships through various channels and managing a portfolio of 30-40 BBG relationships depending on the geography covered and the branches mapped to the RM and maintain HNW relationship management of the BBG customers in order to provide quality service to the customers. Job Responsibilities(JR) : 6 8 Areas Actionable (4-6)Business Development To achieve overall business targets on volumes and profitability for BBG customers. To regularly interact with the branches for lead generation for BBG, updates on the leads in CRM, ensuring conversions and following complete lead conversion process. Market scoping and identifying the potential customers with wallet share for all BBG customers and product penetration and strategy for achievement under various initiatives jointly with branch banking team. RMs have to follow the laid down sales process which involves updation of the regular client calls for both existing and prospective clients. These calls should be done in a structured manner either individually or with support groups, branches or supervisors. These calls should be updated in the CRM systems for future guidance and monitoring of accounts and also to assign tasks & leads to other departments. Monthly review to be done with various product groups and supervisors who support the RMs portfolio (plan Vs achievement) and other cross function teams to ensure better product penetration. Improvement on yield for the Bank so that the Portfolio has a strong Return on capital at RM portfolio level. Documentation pre-disbursement (Doc collection, legal & TSR, Valuation etc.) and post disbursement sign off from customers, including deferral closure Ensuring cross selling of complete liabilities, corporate salary accounts, other asset products, TPP to the existing Relationships and its raised group accounts. Increasing the IPH and CTG to ensure revenue maximization. Customer relationship management Relationship building with both internal and external customer of the RM. Client satisfaction and taking care of all banking needs of the customer. Preparation of customer profiling sheet and identifying cross sell and revenue increasing opportunities CAM Preparation & query resolution Customer negotiation on rates and other issues relating to charges. Daily servicing of customer w.r.t. Cheque referrals, customer queries related to Banking, Issuance of Cheque books, managing cash deposition withdrawal issues, solvency certificates, trade & Fx transaction, etc. To make sure high level of client satisfaction. Coordinating with internal and external stakeholders Co-ordination with credit for CAM approval, deferral waiver extension & other customer requirements like Buyers credit, TODs Co-ordination with local Ops for disbursements, TOD limit setting, submission of Stock Statement. Coordinating with trade desk and customer for smooth LC/BG issuance, and for import export payment, BG invocation, LC payment E-Net, CMS and cross sell of other such products. Ensuring Compliance and Health check of portfolio Portfolio review and remedial management which includes managing exits, line reductions, recovery and restructuring of exposures. Management of stress and critical accounts. Also ensuring completion of Housekeeping pendencies including CAM renewals, deferral closure, Call memos, stock statements, insurance renewals, Plant visit, Site visit etc. Follow-up and regularization of TODs High value transaction reporting and tracking. Educational QualificationsKey Skills Post Graduate in Finance or Chartered Accountant Strong understanding of Financials and Balance sheets Strong Relationship Management skills Sales and Influencing Skills Strong Analytical ability Good Interpersonal and Negotiation skills Understanding of the Banking Industry Understanding of the SME sector Experience Required Minimum 2-3 years of experience in Working Capital Sales and Service portfolio in a Private Sector Bank Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) Customers Credit underwriting team Branch Banking Team Operations Treasury Salary Team Private Banking Group Legal & Audit Lawyers and Valuers BIU (Finance) Retail Assets (Auto Loan, Home Loan) Credit Cards, Digital teams for Payzapp, E-net, TON etc. Insurance , General and Life

Role Objective: Ensure value build-up & cross-sell in assigned base current account relationships. Job Responsibilities (JR): Actionable 1. Customer Engagement Customer engagement through personal visits at a pre-defined frequency. 2. Customer Service Specialized resource to pro-actively resolve customer queries, service requirements, product customization, etc., to ensure primary banking behaviour. 3. Relationship Value Enhancement Help customer with appropriate products to fulfil family and business banking needs, including those of Group Firms, and thereby maximize relationship value. 4. Product Penetration Understand customer's business profile and requirements. Fulfil needs via products/services such as Trade Finance, Forex, Cash Management Services, POS Machines, Payment Gateway Solutions, Doorstep Banking, Loans, Life & General Insurance, etc. 5. Migration to Digital Platform Migration of transactions to Digital Banking Channels (Net Banking/E-Net, Mobile Banking, Phone Banking, Insta-Alerts, Email Statements, etc.) as per customer profile needs and preferences. 6. Central Initiatives Maintaining portfolio health i.e., Account activation and balance maintenance. Ensure action on central triggers and customer service initiatives. Educational Qualifications (examples listed below): Graduation: Post-Graduation: Key Skills (examples listed below): Sales and Influencing Skills Banking Product & Process Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current trends in financial industry Experience Required (examples listed below): Minimum experience: 1 year Exposure to banking preferable Major Stakeholders (intra-team and cross-functional stakeholders to interact with): Customers Branch Banking Team TPP Team Asset Team

Job Purpose Responsible for Classic portfolio management by acquisition of new Classic customers and enhancement of the relationship by cross-selling products and services as per the profile and need of the customers. Acquiring family accounts, deepening the size of the relationship, and retention of the customers by providing the best possible services and being the dedicated point of contact for these customers. So that We become the primary banker for these Classic relationships and maximize the share of wallet of these customers. Job Responsibilities (JR) Actionable 1. Sales Maintain Daily Sales Report CH 106 and CH 104 Calling Structured bundled offering of Products and Services to the customer within the defined timeline Ensure quality new acquisition on SA and CA for Resident/Non-Resident via: Walk-ins Portfolio Referrals Friends Associates Family members Attrition control Includes persuading the customer to continue and if required, renew FDs Deepen by cross-selling sticky products like Demat, Bill Pay, Advisory Ensure quality of relationship while flagging; maintain eligibility Regular customer contact to establish needs and cross-sell opportunities Monitor large amount movements and account closures Ensure marketing analytics list (possible attrite) is called and retained Penetration of Savings Accounts on non-liability customers Promote opt-out of DNC registration where applicable Utilize sales resources (BDR/COEX) for optimal sales support Penetration of FD to unique customers Use Data-mine for cross-selling Sales of various Credit Cards Activation Pitch for limit enhancement Promote active usage Add-on cards for family members Sales of Third Party Products: MF / Insurance / RBI Bonds Ensure relevant certifications (NISM V-A) Sales of Asset Products Disseminate product information Activation of Accounts: Ensure all SA and CA accounts opened are activated as per product definition by end of next month Maintain AMB LTD a/cs to be activated and maintained month-on-month Maintain list of active/inactive customers and drive balance build-up Call customers who have not transacted; log reasons Escalate market threats to BM/Product Corporate Salary Management: Call on customers transferring salary accounts to other banks Engage and bring them back Cross-sell loans and investments to retain balances Calling on Large Value Attrition: Call on customers who have attrited over defined value Retain funds and impress upon making HDFC primary banker Enhancing Wallet Size: Make HDFC the customer's primary bank Discover where the customer banks currently and consolidate Conduct customer scoping and product mapping Sales to family and associates Attrition Control: Persuade customers to continue and renew FDs Monitor account closures and retain balances Call and retain possible attrite as per analytics 2. Managing Classic Portfolio Manage benchmark number of customers in portfolio Extend Classic benefits based on eligibility lists/LTR Group individual customers with family to maintain CTG ratio: Group with existing family account holders Sell liability products to family without existing banking relationship Ensure optimal Income Generating Product Holding (IPH) Sell minimum number of IPH to each group Achieve Customer Group profitability Manage Band 1 and 2 customers and move them to Band 3+ Enhance value within customer groups Online updation in CRMNext at every customer interaction stage Proactively move eligible customers to Classic within prescribed program Ensure all Classic customers are contacted Use APT and CRM data for pre-call planning and post-call review with BH/PBA Update CRM with interaction details, tasks/leads, profiler on same day Achieve income plans and portfolio benchmarks: Meet monthly/yearly income targets across products IPH per portfolio Monthly sales benchmarks NetBanking, Mobile Banking, BillPay, RDFD usage CEP as per cycle Valid mobile and email for all customers 3. Customer Services Ensure quality service delivery Record complaints as per process Resolve all complaints (self, branch, other units) within TAT Provide proper communication on closures; file copies Preventive complaint management: Ask for feedback proactively Promote Direct Banking Channels Support newly registered DBC customers Open customer accounts within TAT 4. Operations Ensure certified documentation for account opening and maintenance Error-free documentation (Stop payments, FD closure, etc.) Maintain Tatkal kits as per process Locker operations as per custodian responsibilities Manage standing instructions Submit daily e-schedule of third-party sales Update CRM for asset leads Update weed-out database on portal Ensure KYC compliance Follow 5-S norms at the workstation Open accounts under Smart Account mode Educational Qualifications Graduation: Required Post-Graduation: Preferred Certifications NISM V-A Certification IRDA Certification NCFM Certification (Optional) CAIIB (Optional) Internal Certification GI Certification Key Skills Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Communication Knowledge of Competition & Current Trends in Financial Industry Experience Required Minimum Experience: 1 year Exposure to banking preferred Major Stakeholders (Intra-team and cross-functional collaboration) Customers Branch Banking Team Operations Insurance CAM MF Fund Houses Personnel HSL Personnel

Job Title: Preferred Relationship Manager Role Objective: Responsible for including HNI customers into the Preferred programme and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size, cross selling the right products, acquiring family accounts, retaining and enhancing the relationship. The RM is also responsible for acquiring new to Bank Preferred relationships. To be a one point contact for all his financial needs and services, thus enhancing current relationship value and wallet share which will further increase profitability from these relationships. Key Responsibility Areas: Activities HNW Portfolio Management (Acquiring, Enhancing, Deepening and Retention) Liaising with PB/Preferred RM to flag eligible customers from Classic/Preferred portfolio Acquire new customers who meet product criteria Regular interaction with the customer to build rapport to understand and update the profile Enhance the overall value/book size of the portfolio Maintain the overall quality/hygiene parameters of the portfolio Cross selling products of the bank based on the customer need Joint calls being done along with Supervisor as per defined process Advisory services to be offered based on the requirement in coordination with PBG Attrition control of customers Achieving MTD and YTD Revenue Targets Operations, Marketing & Processes Error free documentation for all account opening and all customer instructions (Stop payments, FD Closure, etc) Ensure KYC/AML norms are adhered to at all points of time Ensure that 5-S norms are adhered to for individual's workstation Increase in Wallet Share Look for opportunities to cross sell any other product of the Bank, to ensure that HDFC Bank is a one stop shop & solution for all banking needs of the Imperia Customer Sales to family members and associates (all network) Ensure that optimal levels of Income Generating Product Group Holding (IPGH) is reached Product Penetration & Contribution Towards Focused Product Ensure that an optimal level of Income Generating Product Group Holding (IPGH) is reached Enhance client's Customer to Group (CTG) level Customer Service Ensure quality customer service is delivered. All customer queries and complaints are being resolved within TAT The customer is informed about any regulatory or process change. Keep the customer updated on program features Ensure timely customer communication on requests and concerns raised Proactive complaint management through feedback from customers Promoting all direct banking channels and ensuring that the customer is utilizing the same Ensuring that customers are introduced to the RBH / BM and PSO (PBA in case of a non-PSO branch) so that there is back up when the customer visits the branch, and the RM is out Ensure smooth transition of handover/takeover of the portfolio Educational Qualifications Graduation Post-Graduation Certifications: AMFI Certification IRDA Certification NCFM Certification (Optional) Key Skills: Sales and Influencing Skills Banking Product & Process Knowledge NRI Product and Regulatory Knowledge Planning and Organizing Skills Good Communication skills Knowledge of Competition & Current trends in the financial Industry Experience Required: Minimum experience in years: 2 to 6 Exposure to Portfolio Management segment (Preferred) Major Stakeholders (intra-team and cross-functional stakeholders): Customers Branch Banking Team Operations Product Team Asset Team Treasury Credit Life / General and Health Insurance Partners AMCs HDFC Securities

Manage relationships with existing clients to increase sales revenue through cross-selling of products such as SME banking, term loan, working capital loans, etc. Identify new business opportunities by visiting potential customers and acquiring new accounts. Develop a deep understanding of customer needs and provide tailored solutions to meet their requirements. Collaborate with internal teams to resolve client issues and improve overall customer satisfaction. Maintain accurate records of client interactions, transactions, and performance metrics.