Greetings Kolkata! Join Our Team! Teleperformance welcomes you to be a part of our dynamic team! Job Role: Customer Care Executive (Domestic voice process, Outbound) Location: Kolkata, Saltlake sector v Job Type: Full-time About the Role: We are seeking enthusiastic and customer-focused individuals having relevant experience in retention background or any BPO background. As a Customer Care Executive, you will be responsible for providing exceptional customer service to our clients via inbound calls and handle escalation cases. Responsibilities: - Handling customer inquiries and resolving issues via phone - Providing product/service information to customers - Meeting and exceeding customer satisfaction targets - Maintaining accurate records of customer interactions - Collaborating with team members to achieve team goals Requirements: - Minimum Graduate - 1 Year BPO experienced on paper - Excellent communication and interpersonal skill in English, Hindi and Bengali/English, Punjabi/English, Assamese/English, Odia Shifts: Rotational shift Any 9 hour during 8am to 9pm 6 working days with 1 rotational week off Salary : CTC 19K(English, Hindi, Bengali) - 21K(English/Punjabi, English/Odia, English/Assamese) Inhand 15k - 17k Interview Rounds 1) HR round 2)Assessment round 3)Client round Contact: HR Moumita Biswas- 6290550643 HR Bishal- 8789141640 We look forward to welcoming you!!

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