Hiring| Voice Process-Outbound | Noida| Naukri

Job Description

Responsibilities: Give assistance to Naukri.com Job Seeker. Troubleshoot technical issues related to account creation, resume management, job posting, and search functionalities. Provide clear and concise instructions and guidance on using Naukri.com effectively. Research and escalate complex issues to the appropriate internal teams for resolution. Maintain a positive and professional demeanor while building rapport with recruiters. Maintain detailed records of all interactions and follow up as needed. Stay up-to-date on the latest Naukri.com features and functionalities to effectively guide recruiters. Contribute to the continuous improvement of our support processes and knowledge base. Qualifications: Freshers and exp can apply for customer service or technical support role. Excellent communication skills, both written and verbal. Strong analytical and problem-solving abilities. Ability to work independently and as part of a team. Proficient in computer skills, including MS Office Suite and internet navigation. Familiarity with the recruitment industry and online job boards (a plus). Positive and enthusiastic attitude with a commitment to providing exceptional service. Benefits: Competitive salary and benefits package. Opportunity to work for a leading online recruitment platform. Fast-paced and dynamic work environment. Gain valuable experience in the recruitment industry. Contribute to the success of job seekers