Hiring General Manager - US AR/RCM @Chennai (Hospital & Dental Billing

Dear US Healthcare Leaders,

We are hiring "General Manager AR Operations" for a leading US Medical Billing Company in India.

Share your resume to our HR Kaviya (80568 64265 / kaviya@aramhiring.com) to schedule your interview.

Please read the below eligibility criteria before sharing your resume:

Criteria 1:

Role 1: Candidates with 15+ years experience US Healthcare AR/RCM operations (Hospital Billing) along with hands on experience in EPIC software is eligible.

Role 2 : Candidates with 15+ years’ experience US Healthcare AR/RCM operations (Dental Billing) is eligible.

Criteria 2:

Candidate should be on Senior Manager role or above for more than 3 years are eligible. Associate General Manager, Deputy General Managers and General Manager applicants are also encouraged to apply.

Job Location: Location: Chennai

Designation : General Manager Operations

Department : AR/RCM Operations

Span of control: Should have handled 300 - 500+ HC

Reporting : Reports to Director Operations

Qualifications : Any Degree (Pass - Mandatory)

Salary : 25 LPA to 33 LPA

Notice Period: Preferring Immediate Joiners and aspirants willing to join in 30 days.

Roles and Responsibilities of General Manager Operations:

Team Management:

• Managing a large Operations team spread over different locations with multiple clients in portfolio.
• Drive Long Term Talent Strategy for the organization, including Talent engagement, succession plan at all levels, development, and retention to ensure higher retention rate of employees.
• Drive/Create an inclusive, transparent, and collaborative culture in the teams.
• Provide value-based Leadership to team and be a role model in practicing MERIT.
• Manage and create a structure aligned to create best in class client experience and create long term value.

Business Delivery:

• Design and execute delivery systems to create Best in Class Client Experience
• Meet/Exceed Client SLAs consistently.
• Drive Continuous improvement and Transformation plan for clients using Six Sigma and LEAN methodologies.
• Improve the operational systems, processes and policies in support of the client’s SLAs.
• Lead and create short and long-term strategy to deliver business outcomes.
• P&L Ownership - Oversee financial management of the processes and work with respective departments in terms of costing and profitability.
• Effective and timely coordination and communication with the support functions (SAP, HR, IT, Finance, Employee engagement)
• Comply with the client and organization’s internal policies and procedures.

COMPETENCIES, SKILLS, AND OTHER REQUISITES:

• Service Delivery Leadership
• Strategic Thought leadership to grow business.
• External and Internal Stakeholder Management
• Problem Solving and Analytical Skills
• Unflinching integrity and personal work ethics
• Self-starter who strives for self and team excellence
• Attention to detail and concern for accuracy.
• Excellent time management skills and multi-tasking ability
• Excellent written and spoken English.

ASSESSMENT PROCESS

• Virtual Functional Interview
• Face to Face interview with Leadership teams

Share your resume to our HR Kaviya (80568 64265 / kaviya@aramhiring.com) to schedule your interview.

Regards,

Aram Hiring Solutions