Posted:9 hours ago|
Platform:
Work from Office
Full Time
1) QA work performed by agents and provide feedback, identifying areas for improvement and excellence.
2) Ensure that the services offered meet the established standards of quality and client expectations.
1) Good record of passed quality audits and no quality escalations from the client.
2) Good interpersonal, written and verbal communication skills.
3) Ability to work independently and as part of a team.
Cognizant
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