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Hiring For International (Voice)

Hiring For International (Voice)

Spes Manning Solutions LLP

0 - 5 years

|

3 - 6 Lacs

Posted:4 days ago| Platform:

Apply

Skills Required

international voice process healthcare insurance customer service voice process communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle international customer calls, emails, and chats to provide exceptional customer service.
Resolve customer queries related to health insurance policies, claims processing, and billing issues.
Utilize strong communication skills to empathize with customers' concerns and resolve their problems efficiently.
Maintain accurate records of all interactions with customers using CRM software.
Collaborate with internal teams to resolve complex issues that require escalation.

Desired Candidate Profile

0-5 years of experience in an International BPO environment handling voice processes (healthcare insurance preferred).
Undergraduate/Graduate with 1 year of BPO experience is mandatory.
Strong understanding of healthcare insurance products, services, and regulations.
Fluent English language proficiency for effective communication with international clients.

Perks and Benefits

Both way cabs
Incentives
Cab allowance

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Spes Manning Solutions LLP

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