Job Description

Job descriptionGreetings From Intouch CX!! We are hiring for International voice Process (Immediate Joiners are preferred )( Customer support) Eligibility: Experience Min 1Year of Support with international Clients A post-secondary degree in any major Institute Fluency in spoken English Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions. The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer Excellent communication skills and high emotional intelligence Excellent problem solving and customer service skills Strong analytical & Interpersonal skills The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure A flexible schedule Must be okay to work nights Benefits of working as a Customer Service Associate: An attractive compensation package with performance-based incentives Incredible learning and growth opportunities Outstanding rewards and recognition program & employee engagement activities Transport while working on-site Medical Insurance PF and ESI / Health Insurance 2 way transportation both pick up & drop Incentive plans based on performance 5 working days with 2 week offs Preferred Skills/Abilities/Exposure: Graduate/Post Graduate/UG is Also Fine (Note: Not Pursuing Graduation) Should possess effective and excellent communication skills (Verbal & Written) Willing to work in Rotational Shifts, Night Shifts & Graveyard Shifts 100% Work from Office Work Location: Hyderabad (Kokapet or Raheja Mind Space) Interested Candidates can share your CV : munagala.santoshi@intuchcx.com