0 - 2 years
2 - 4 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
Provide prompt and professional support to international customers through voice, email, and chat channels.
Handle customer queries, concerns, and complaints effectively, ensuring customer satisfaction and issue resolution.
Communicate clearly, empathetically, and efficiently across diverse cultural and time zone contexts
Education: Undergraduate or Graduate (Any Stream)
Experience: Freshers and experienced professionals (up to 18+ months) are welcome.
Excellent verbal and written communication skills in English
Adaptability to rotational night shifts and dynamic support environments
Basic computer knowledge and familiarity with CRM or ticketing tools
Strong problem-solving ability and customer-centric approach
Basic technical understanding to assist with product-related queries
Axis Services
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