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ARTECH INFOSYSTEMS PRIVATE LIMITED
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Hiring For International Voice Process For our MNC - Kolkata / Noida

Hiring For International Voice Process For our MNC - Kolkata / Noida

ARTECH INFOSYSTEMS PRIVATE LIMITED

1 - 6 years

0 Lacs

kolkata noida

Posted:1 week ago| Platform: Shine logo

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Skills Required

international bpo fluent international english bpo communication voice process voice night shift customer service international call center process

Work Mode

Remote

Job Type

Full Time

Job Description

Hiring for International Voice Process for our MNC - Kolkata / Noida Exp - 1+ Yrs Budget - 2.9 - 4 LPA Notice - Immediate - 15 Days Rotational Shift Cab facility will available JD - NOTE : EXCELLENT COMMUNICATION IS MANDATORY Key Responsibilities:

Make outbound calls to US-based insurance companies/patients/ Help desk as per process requirements.
Engage customers in meaningful conversations to promote products/services or gather required information.
Handle objections professionally and escalate complex issues when necessary.
Collaborate with team leads and quality analysts to improve call quality and performance.
Ensure compliance with company policies and US calling regulations

Required Skills & Qualifications:

Bachelors degree or equivalent.
14 years of experience in outbound calling, for US clients.
Open to Work from Office
Excellent verbal communication and interpersonal skills.
Familiarity with CRM tools and call centre software.
Open to work night shifts and adapt to US time zones.
Goal-oriented with a positive attitude and strong work ethic.

Knowledge of US culture and customer behaviour Interested can share cv at shivani.c@artechinfo.in or at WhatsApp- 9193549698 . Thanks Shivani Chaturvedi HR at Artech 9193549698

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Hiring For International Voice Process For our MNC - Kolkata / Noida