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Cognizant
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Hiring For Freshers-PE Level

Hiring For Freshers-PE Level

0 - 1 years

|

0 - 2 Lacs

Posted:1 month ago| Platform:

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Skills Required

Fresher Hiring Communication Skills graduate MBA Interpersonal Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Card Dispute Case Process

Job Role: PE

Relevant Experience Desired: 2-5 Years

Education: Bachelors degree in finance or Banking/ Any other Degree with relevant experience.

Responsibilities

End-to-End knowledge in Cards domain, Fraud investigations and Dispute Resolution.
Experience in Ops functional areas and able to work cross functionally.
Deep understanding on various regulations (Reg E, Reg Z).
Able to manage the day-to-day delivery of customer SLAs and production.
Communicates with stakeholders effectively.
Good Analytical, Reasoning and Training skills.
Required Skills - Technical Skills, MS Excel, MS Office Domain Skills
People handling skills.
Auditing & Reporting skills.
Coaching experience.
Presentation & MIS Dashboard preparation skills.
Decision making skills.
Customer focused.
Capacity planning.
Good Communication- Oral & verbal.
Willingness to work in night shifts/ WFO.

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