Posted:12 hours ago|
Platform:
On-site
Full Time
As an AR Caller at Prochant, you will be responsible for calling insurance companies in the US to follow up on outstanding claims, ensure timely resolution, and support the billing process. This role requires strong communication skills and a focus on results and accuracy.
Call US insurance companies to follow up on pending or denied claims
Review patient claims and update the system with accurate information
Resolve issues related to denied claims and ensure timely payments
Coordinate with the internal team for claim escalations and resubmissions
Meet daily productivity and quality benchmarks
1 year to 2 years of experience in AR calling or US medical billing
Strong communication skills (verbal and written)
Knowledge of RCM process, denial management, and CPT/ICD codes preferred
Willingness to work in night shifts (US timing)
Basic computer and system navigation skills
Prochant
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