Hiring Clinic Manager/ Operations Manager

Job Title:

Job Summary:

The Clinic Manager is responsible for overseeing the daily operations of the hospitals outpatient clinics, ensuring high-quality patient care, efficient service delivery, and effective team management. This role involves coordinating administrative processes, managing clinical and non-clinical staff, ensuring compliance with healthcare regulations, and optimizing patient flow and satisfaction.

Key Responsibilities:

Operational Management:

• Oversee the day-to-day operations of the clinic(s), including appointment scheduling, patient registration, billing, and medical records management.
  
• Implement and monitor standard operating procedures to improve service delivery and operational efficiency.
  
• Coordinate with other departments (pharmacy, radiology, lab, etc.) for smooth patient care flow.
  

Staff Management:

• Recruit, train, supervise, and evaluate clinical and administrative staff.
  
• Create staff schedules and ensure adequate coverage.
  
• Foster a positive work environment and address any staff issues or conflicts.
  

Patient Care & Experience:

• Ensure that patients receive timely, respectful, and efficient care.
  
• Resolve patient complaints or concerns in a professional and empathetic manner.
  
• Monitor patient feedback and implement service improvement plans.
  

Compliance & Quality Assurance:

• Ensure compliance with healthcare laws, hospital policies, and accreditation standards.
  
• Maintain accurate documentation and reports for audits and inspections.
  
• Oversee infection control and patient safety protocols.
  

Financial Oversight:

• Monitor clinic budgets, expenses, and revenues.
  
• Collaborate with the finance team on billing, coding, and insurance claims.
  
• Identify cost-saving opportunities without compromising patient care.
  

Strategic Planning & Reporting:

• Participate in strategic planning and execution for outpatient services.
  
• Generate regular reports on clinic performance, staff productivity, and patient outcomes.
  
• Work with hospital leadership on new initiatives, programs, or services.
  

Qualifications:

• Bachelors degree in Healthcare Administration, Nursing, Business Administration, or related field (Masters degree preferred).
  
• 3–5 years of experience in clinical or hospital administration.
  
• Proven leadership and team management skills.
  
• Strong knowledge of healthcare regulations and quality standards.
  
• Excellent communication, organizational, and problem-solving skills.
  
• Proficiency in hospital information systems and Microsoft Office Suite.
  

Interested Candidates can share resumes on recruitment@noblehrc.com

• Thanks
• HR Team