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Karur Vysya Bank
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Helpdesk Support Executive

Helpdesk Support Executive

Karur Vysya Bank

0 - 2 years

2 - 4 Lacs

Chennai

Posted:3 months ago| Platform:

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Skills Required

Ticketing tool Helpdesk IT

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities Resolve the functional issues raised through Manage Engine Ticketing tool by the Branches Provide the first line of support to the Branches Record information in issues to helpdesk system Assign, collaborate and follow up of all received issues to responsible staff Timely escalation of all unresolved issues to the management Respond and truly identify in what the requests or the issues are and then seeking for solution Generate analysis in responsible helpdesk reports and reports to management Perform other tasks assigned by managers Preferred candidate profile Any PG graduates with minimum 1 yr relevant experience

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Karur Vysya Bank

www.kvb.co.in

Banking & Financial Services

Karur

Approximately 10,000 Employees

35 Jobs

Key People

V. Dinesh Kumar

Managing Director & CEO
K. Suresh Kumar

General Manager
V. K. Narayanan

Chief Financial Officer

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